1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: uninstalling webcam error

Discussion in 'Hardware' started by hotchoc4u, Oct 8, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. hotchoc4u

    hotchoc4u Thread Starter

    Joined:
    Jul 6, 2008
    Messages:
    25
    hey guys...
    i am not able to uninstall my webcam drive...my webcam was working well and fine before but past 2 days its unable to read my webcam even if it is connected properly...it says "webcam not connected"...i try to uninstall the drive so that i could reinstall it and try again....but its not allowing....a errow box appears like his....

    >SetupDLL\.cpp(439)
    pAOO:INTEX USB PC CAMERA (ZC030 1H)
    PVENDOR:INTEX Corporation
    PGUID:CE 3B8E96-B0AF-4871-9178-1519B58E3A93
    $7.0.100.1342
    @Windows XP Service pak 2 (2600)BT_OTHER 0.64



    not sure what is the problem is all about..please do help i need my webcam to get into work like before.....
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Try uninstalling it in safe mode.
     
  3. hotchoc4u

    hotchoc4u Thread Starter

    Joined:
    Jul 6, 2008
    Messages:
    25
    Hi Again...
    i uninstalled my webcam drive as being instructed in safe mode and i managed to uninstall it,i tried to reinstall the drive again with its cd but at first it showed kinda problem but finally it got installed...i restarted my pc and connect my webcam to it..but it could not read my cam...nor any dialogue as "New hardware found" i ran the hardware find wizard but it could not detect it....i restarted the pc still same problem i got this following message....

    A USB Device had malfunctioned and exceeded the

    power limits of its hub port.You should

    disconnect the device.


    The location of the device is shown in bold type

    USB Root Hub (8 ports)
    Unused port
    Unused port
    Unused port
    Unused port
    ?Unknown USB Device
    ?Unknown USB Device
    Unused port
    Unused port

    (those with "unknown USB device"appeared in yellow colour though)

    Recommendation

    To reenable the port,disconnect the hardware and

    click Reset.If you click Close,the port will no

    longer function.



    well i unplugged my webcam and clicked on "Reset button"...not sure watz the problem is all about and why it is not reading my webcam....my webcam is fine as its a night vision on and the light glows when its been connected properly...i tried to install and use my cam at my friend's computer...it works fine..not sure watz the problem is all about when it comes to my pc....
    Kindly do help me....
     
  4. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Are you per chance plugging the camera into a hub, instead of straight into the computer USB port? I'm going to ask someone else to have a look.
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    First step, Start, Programs, Accessories, System Tools, System Restore. Create a restore point and name it something like "Before USB Fix". This is to bail you out if something goes wrong during the following process and makes things worse.

    Create a file with NOTEPAD containing the following lines and save it as FIX.REG

    You should have 3 boxes on the bottom in NOTEPAD.
    1)Filename : fix.reg
    2)Save as type: all files
    3)Encoding: ANSI
    If you do not change it from txt type to All files type, then the file will actually be fixcd.reg.txt, this won't accomplish the desired result.

    -------------------------- Use text after this line --------------------------------
    REGEDIT4
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"

    -------------------------- Use text before this line --------------------------------

    Double click on FIX.REG and say yes to the Merge Into Registry question.

    Unplug ALL USB devices.
    Open Device Manager.
    View, Show Hidden Devices.
    Uninstall all devices under USB Controllers.
    Uninstall all devices under Disk Drives that you know are not present.
    Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
    If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

    When this is done, reboot TWICE.

    Reconnect the USB devices and see if they're recognized properly.

    NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
     
  6. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Thanks JW! (y)
     
  7. hotchoc4u

    hotchoc4u Thread Starter

    Joined:
    Jul 6, 2008
    Messages:
    25
    Hey mate...
    i read ur instructions but let me ask u something..."should i create blank file through notepad with the file name ""fix.reg" and follow rest of the instructions as being instructed...
    Next thing is my mouse so also my Internet device are USB operated so wat sort of modifications are necessary in the given functions to imply...cuz i fear if i uninstall them how can i get it back....so i ask u before i start to do as being instructed by you.....i have already created the system restore point though.....so please let me know if there is any other modification necessary to carry out the function...U have already listed below that there are separate functions for Mouse USB and keyboard....my mouse has usb so also my Internet modem...
    hope to hear u soon...
     
  8. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    John's on vacation until Sunday, so, you'll need to be patient :)
     
  9. hotchoc4u

    hotchoc4u Thread Starter

    Joined:
    Jul 6, 2008
    Messages:
    25
    still waiting to hear from john..sunday has gone already..
    hope to hear soon
     
  10. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I didn't have a subscription to this one, so I didn't see the responses.

    Well, it gets a little more complicated with a USB mouse. :)

    Basically, I go in and "pick and choose" which USB devices to take out, because I haven't found a foolproof "cookbook" way to do the procedure with USB devices.

    You need to do the registry modification anyway, that just enables you to see more hidden devices that don't normally show up.

    Perhaps the best way is to post a screen shot of the USB section after you do the registry mod and reboot. Make sure you have selected Show Hidden Devices in the View menu of Device Manager before posting the screen shot.
     
  11. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    reopened at request
     
  12. hotchoc4u

    hotchoc4u Thread Starter

    Joined:
    Jul 6, 2008
    Messages:
    25
    Hello.
    my pc does not recognizes my webcam...wen i conect it it says unknown device....where as other things could be readable by pc....i uninstalled my webcam drive then reinstall it same result.....unknown device....
    i checked device manager but al the Bus ports sems to working fine..what can i do its been so long and i want my damn cam to work like before plzzzz kindly help me......:(
     
  13. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/757291

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice