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Solved: Urgent please help!

Discussion in 'Windows XP' started by Boyard, Jan 29, 2013.

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  1. Boyard

    Boyard Thread Starter

    Joined:
    Jan 29, 2013
    Messages:
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    Good morning! I need an answer to this problem but I'm quite sure where it belongs
    --------------------------------------------------------------------------------

    I'll try and describe my problem as best I can. I'm running Windows XP on an HP desktop small form PC. I can't give you all the details because I can't access anything much. I'm writing this on my wife's portable which is a feat in itself (Windows 7 in French)... So, this morning everything was purring. I checked my mail as usual on Thunderbird mail, downloaded and opened a pdf document from a friend about the dangers of microwaves and plastic dishes. Closed the programme then decided to reopen it and presto. A black Adove Air box displaying this message appeared:

    Application Install
    Sorry, an error has occured. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

    I didn't worry and downloaded a fresh copy of Thunderbird from Mozilla's site.
    When I tried to install it the fateful message appeared again. Worse: from that point on no application will start!
    When I try to start a programme all I get is that box.
    When I restart the PC the screen is literally bombarded by a succession of boxes...
    Does this correspond to a known virus infection?
    Please remember that my computer is useless in its present state. I am currently using my wife's laptop.
    Your help would be greatly appreciated. Thank you.
    All the best,
    Boyard
     
  2. Wepynx

    Wepynx

    Joined:
    Jan 12, 2013
    Messages:
    46
    Go straight to the Malware Forum at once with your problem.
     
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