1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Urgent please help!

Discussion in 'Windows XP' started by Boyard, Jan 29, 2013.

Thread Status:
Not open for further replies.
  1. Boyard

    Boyard Thread Starter

    Jan 29, 2013
    Good morning! I need an answer to this problem but I'm quite sure where it belongs

    I'll try and describe my problem as best I can. I'm running Windows XP on an HP desktop small form PC. I can't give you all the details because I can't access anything much. I'm writing this on my wife's portable which is a feat in itself (Windows 7 in French)... So, this morning everything was purring. I checked my mail as usual on Thunderbird mail, downloaded and opened a pdf document from a friend about the dangers of microwaves and plastic dishes. Closed the programme then decided to reopen it and presto. A black Adove Air box displaying this message appeared:

    Application Install
    Sorry, an error has occured. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

    I didn't worry and downloaded a fresh copy of Thunderbird from Mozilla's site.
    When I tried to install it the fateful message appeared again. Worse: from that point on no application will start!
    When I try to start a programme all I get is that box.
    When I restart the PC the screen is literally bombarded by a succession of boxes...
    Does this correspond to a known virus infection?
    Please remember that my computer is useless in its present state. I am currently using my wife's laptop.
    Your help would be greatly appreciated. Thank you.
    All the best,
  2. Wepynx


    Jan 12, 2013
    Go straight to the Malware Forum at once with your problem.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1087354

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice