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Solved: USB Mouse & Keyboard Stopped working yesterday.

Discussion in 'Hardware' started by Taintain101, Mar 30, 2015.

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  1. Taintain101

    Taintain101 Thread Starter

    Jun 14, 2009
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 8.1 Pro, 64 bit
    Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 8
    RAM: 16237 Mb
    Graphics Card: Intel(R) HD Graphics, -1924 Mb
    Hard Drives: C: Total - 1430696 MB, Free - 420161 MB; E: Total - 99 MB, Free - 59 MB; H: Total - 476837 MB, Free - 51358 MB; J: Total - 1907727 MB, Free - 1065869 MB;
    Motherboard: Gigabyte Technology Co., Ltd., Z68XP-UD3
    Antivirus: Windows Defender, Disabled

    It has happened four times now, at seemingly random times.

    I will be using the computer for a few hours, and the mouse & keyboard will stop working. The lights on my keyboard (capslock, numlock, scroll lock) will dimly flicker, but that is the only sign I have they are plugged in. I have been using this mouse and keyboard with this computer for well over a year without this issue.

    I've tried different usb ports. The only way I have been able to fix it is pressing the power button on my case.

    Since yesterday, I have scanned for virus, spyware, malware. Updated BIOS usb drivers, and windows updates. It has happened since I have done that.

    My bios has these USB settings: USB Controllers, USB Legacy Function, USB Storage Function, R_USB30 Controller, F_USB30 Controller. All of which are currently enabled.
  2. RachelGreenberg

    RachelGreenberg Banned

    Mar 31, 2015
    removed by mod.
  3. renegade600


    Jun 22, 2006
    have you tried another keyboard and mouse to see if you have the same issue?
  4. Taintain101

    Taintain101 Thread Starter

    Jun 14, 2009
    I set R_USB30 Controller to disabled as a test, and that seems to have fixed the problem :)
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