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Solved: USB ports stopped working

Discussion in 'Hardware' started by devil, Feb 7, 2012.

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  1. devil

    devil Thread Starter

    Joined:
    Apr 23, 2003
    Messages:
    670
    A couple of strange things happened to my laptop today.
    While i was using it the 2 USB ports suddenly stopped recognising the 2 things i had plugged into them, a mouse and an internet dongle. So i rebooted to try and solve the problem but when i did i got the BootMGR is missing message, so i used the recovery discs i have to bring it back to factory status but the USB ports still don`t work.
    I deleted the USB host controllers and rebooted, the host controllers are back but the USB ports are not working.
    Anyone know what is happening?

    The laptop is,
    Toshiba Satellite c660/c660D
    Windows 7 (was ultimate but now Home Premium as recovered)
    AMD V140 Processor 2.30GHz
    2.00GB RAM
    64 bit OS.
     
  2. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    11,020
    First Name:
    Allan
    It looks like a hardware problem, the restore would normally install the correct Usb drivers.

    You can try running this, it's the chipset utility from Toshiba for your laptop, it should install Usb drivers :- http://support1.toshiba-tro.de/tedd-files2/0/csutil-20100512132816.zip
    Unzip the exe file and run it.

    If that doesn't help you may have to buy a PCMCIA Usb adaptor or similar.
    Are there only 2 Usb ports on the laptop ?
     
  3. devil

    devil Thread Starter

    Joined:
    Apr 23, 2003
    Messages:
    670
    Yeah only 2 usb ports. Don`t have the option of a PCMCIA card and i ran the utility you suggestad but i got an error message saying: This computer does not meet the minimun requirements for this software, it will now exit.
     
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