First of all, thank you for trying to help me
My ISP is Virgin Media
I could not find much infomation on the cable box, only the name - Scientific Atlanta
This wireless router is a Wireless G Plus MIMO Router Belkin (model number f5d9230-4)
I switch between wired and wireless occasionally.
There was wireless encryption but when things started to go wrong, i panicked and resetted the router and this is where more serious issues occured. I believe it was WEP.
The desktop is Xp SP2 and the laptop is Vista home premium
I use firefox on both machines
* If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
* For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
* Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
* If there are other computers on the same network, are they experiencing the same issue, or do they function normally?
1) yes i have, the problem still arises
2) i believe i have because i resetted the router but i could be wrong.
3) i cannot do this, i think it's because we use a cable connection
4) yes my laptop also has this problem
Ping status:
Pinging 206.190.60.37 with 32 bytes of data:
PING: transmit failed, error code 1231.
PING: transmit failed, error code 1231.
PING: transmit failed, error code 1231.
PING: transmit failed, error code 1231.
Ping statistics for 206.190.60.37:
Packets Sent = 4, Received = 0, Lost = 4 (100 loss),
ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.
nbtstat -n
Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []
No names in cache
Wireless Network Connection: Node IpAddress: [169.254.199.125] Scope Id: []
NetBOPS Local Name Table
PC (00) UNIQUE Registered
Workgroup (00) GROUP Registered
PC (20) UNIQUE Registered
All of ping status and nbtstat -n status came from the laptop (which is now not connecting to the internet)
Now for the symptoms
i cannot connect to the wireless router control panel from either machine
on the laptop i always get the Internet disconnected balloon pop up every 5 minutes or so.
And a new symptom, as soon as i turned my desktop on to check if everything was ok the laptop disconnected the same time the desktop connected.
and on the desktop i cannot renew the ip address when i click repair.