Solved: video problem

Toshiba Satellite M65-S9092 (PSM60U-0CF02M) 17.0" laptop

According to its detailed specifications section, it originally came with Windows XP Media Center Edition 2005 and has a Mobile Intel 915PM chipset and ATI Mobility Radeon X600 SE graphics.

According to the second screenshot, it appears to be running Windows Vista or Windows 7.

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Download and save the TSG System Information Utility (SysInfo.exe) file to the desktop.

After it's been downloaded and saved, double-click it to run it.

Information about your computer will appear.

Return here to your thread, then copy-and-paste the ENTIRE text here.

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How did you obtain and install Windows 7 Ultimate SP1 32-bit in that laptop?

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Go to Control Panel - Device Manager.

Expand the Display Adapters heading.

Advise the exact description of the device listed there.

Double-click that device to open its properties window.

Click the "Driver" tab.

Advise what the driver manufacturer, driver date, and driver version is.

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That's the same Windows 7 generic driver and version that Windows Update provides.

There's no full driver package for it for Windows 7 from the ATI/AMD drivers site.

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OK, this is a laptop and as such, you need to get the drivers from the laptop mfg. If there are no win7 drivers, you are pretty much out of luck.

When you install an os [win7, win8, whatever] the very first thing you do is check for hardware support. If there is no hardware support ie drivers, you are wasting your time.

While you can sometimes use the vendor ID for whatever device you are trying to find drivers for, it really is hit and miss. In short, install a supported os either xp or if you do not want xp, install a linux distro.

 

That laptop was released before Windows 7 was developed and was designed to run Windows XP, so its graphics device isn't working properly with Windows 7.

How long ago did you install Windows 7 in it?

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crjdriver has intervened, so I'll leave you with him.

He's also one of the hardware experts here that I personally rely on at times.

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