1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: video problem

Discussion in 'Hardware' started by johnbrown006, Feb 23, 2015.

Thread Status:
Not open for further replies.
Advertisement
  1. johnbrown006

    johnbrown006 Thread Starter

    Joined:
    Feb 23, 2015
    Messages:
    5
    I have a Toshiba satellite m65-s9092 laptop that works great...
    the Only problem is That when I Loaded The video drivers the screen got not really sure How to describe it.:confused:
    So I Loaded some pics... But the strange part is if I change the theme On the screen it works Prefect again..
    here are the the Pics Before an After...
    any help is Much appreciated...
    Thanks in advance...
     

    Attached Files:

  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,734
    First Name:
    Frank
    Toshiba Satellite M65-S9092 (PSM60U-0CF02M) 17.0" laptop

    According to its detailed specifications section, it originally came with Windows XP Media Center Edition 2005 and has a Mobile Intel 915PM chipset and ATI Mobility Radeon X600 SE graphics.

    According to the second screenshot, it appears to be running Windows Vista or Windows 7.

    ------------------------------------------------------------------------------

    Download and save the TSG System Information Utility (SysInfo.exe) file to the desktop.

    After it's been downloaded and saved, double-click it to run it.

    Information about your computer will appear.

    Return here to your thread, then copy-and-paste the ENTIRE text here.

    ------------------------------------------------------------------------------
     
  3. johnbrown006

    johnbrown006 Thread Starter

    Joined:
    Feb 23, 2015
    Messages:
    5
    heres the info you asked for flavallee... thanks...

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
    Processor: Intel(R) Pentium(R) M processor 2.00GHz, x86 Family 6 Model 13 Stepping 8
    Processor Count: 1
    RAM: 2046 Mb
    Graphics Card: ATI MOBILITY RADEON X600 SE, 128 Mb
    Hard Drives: C: Total - 95102 MB, Free - 71478 MB;
    Motherboard: TOSHIBA, EBQ10
    Antivirus: avast! Antivirus, Updated and Enabled
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,734
    First Name:
    Frank
    How did you obtain and install Windows 7 Ultimate SP1 32-bit in that laptop?

    -------------------------------------------------------------

    Go to Control Panel - Device Manager.

    Expand the Display Adapters heading.

    Advise the exact description of the device listed there.

    Double-click that device to open its properties window.

    Click the "Driver" tab.

    Advise what the driver manufacturer, driver date, and driver version is.

    -------------------------------------------------------------
     

    Attached Files:

  5. johnbrown006

    johnbrown006 Thread Starter

    Joined:
    Feb 23, 2015
    Messages:
    5
    got the disk from amazon..

    Driver Provider: ATI Technologies Inc
    Driver Date: 12/2008
    Driver Version: 8.561.0.0
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,734
    First Name:
    Frank
    That's the same Windows 7 generic driver and version that Windows Update provides.

    There's no full driver package for it for Windows 7 from the ATI/AMD drivers site.

    -----------------------------------------------------------
     
  7. johnbrown006

    johnbrown006 Thread Starter

    Joined:
    Feb 23, 2015
    Messages:
    5
    No...
    I tried That...
    the only drivers they RADEON X600 SE are for xp
     
  8. crjdriver

    crjdriver Moderator

    Joined:
    Jan 2, 2001
    Messages:
    39,922
    OK, this is a laptop and as such, you need to get the drivers from the laptop mfg. If there are no win7 drivers, you are pretty much out of luck.

    When you install an os [win7, win8, whatever] the very first thing you do is check for hardware support. If there is no hardware support ie drivers, you are wasting your time.

    While you can sometimes use the vendor ID for whatever device you are trying to find drivers for, it really is hit and miss. In short, install a supported os either xp or if you do not want xp, install a linux distro.
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,734
    First Name:
    Frank
    That laptop was released before Windows 7 was developed and was designed to run Windows XP, so its graphics device isn't working properly with Windows 7.

    How long ago did you install Windows 7 in it?

    ----------------------------------------------------------

    crjdriver has intervened, so I'll leave you with him.

    He's also one of the hardware experts here that I personally rely on at times.

    ---------------------------------------------------------
     
  10. johnbrown006

    johnbrown006 Thread Starter

    Joined:
    Feb 23, 2015
    Messages:
    5
    Thanks...
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1143684

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice