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Solved: Video Won't Load

Discussion in 'Windows 7' started by Retiredva, Feb 16, 2013.

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  1. Retiredva

    Retiredva Thread Starter

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    I'm running Windows 7 and IE9. When I'm in a web page and there's a hyperlink for a video, I select it and get the accompanying text, but the video doesn't load. When I try the same hyperlink when in Safari, it loads fine. What's up? Running Zonealarm. Disabled it and no change. Have Flash Player 11 loaded.

    Thanks
     
  2. reticentAJ

    reticentAJ

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    AJ
    Do you have problems with all video? Like youtube? Or only some videos?
     
  3. rainforest123

    rainforest123

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  4. thegroovylab

    thegroovylab

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  5. Retiredva

    Retiredva Thread Starter

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    Only some videos. Youtube works fine.
     
  6. Retiredva

    Retiredva Thread Starter

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    OK, here's the result.
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Athlon(tm) II X4 640 Processor, AMD64 Family 16 Model 5 Stepping 3
    Processor Count: 4
    RAM: 3839 Mb
    Graphics Card: ATI Radeon HD 4200, 256 Mb
    Hard Drives: C: Total - 940546 MB, Free - 863893 MB; D: Total - 13219 MB, Free - 1624 MB;
    Motherboard: FOXCONN, 2AB1
    Antivirus: ZoneAlarm Antivirus, Updated and Enabled
     
  7. rainforest123

    rainforest123

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    Thanks for the system info.

    Which videos?
    In additon to YouTube, videos are of other types, such as Quick Time & Silver Light, as well as Adobe Flash player.


    Consider providing us with a web page that contains a video with which you have encountered problems.

    Do you mean that you are trying to view a video within IE9, or that you are trying to download the video to your computer?

    If viewing a video is the problem, try viewing a video at:
    www.cnn.com
    www.pbs.org
    www.espn.go.com
    Please provide us with the URL.

    If the latter, which tool are you using?
    Pleae provide the steps you take.

    Consider trying a different browser, at some point, but not necessarily now.

    Try to troubleshoot the problem by managing IE9's add ons.
    IE9, & other browsers use add ons to display certain web page features.
    Open IE9
    Upper left, about 2" beneath the minimize, maximize & close buttons, you will see, hopefully, "Tools" & a downpoininting arrow.
    Left click "manage addons".

    Hopefully this tutorial will help, in addition to the .jpg I've attached.
    http://thinktutorial.com/browsers/explorer/internet-explorer-9/manage-addons/

    RF123
     

    Attached Files:

  8. Retiredva

    Retiredva Thread Starter

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    Just getting back. Videos from all three sources you suggested worked fine. Must be something with the one source I was trying (komando.com). Sorry I'm not savvy enough to know which addons should be enabled or disabled. All is well. I'l just copy the hyperlink of a video to Safari when I want to view something on komand's web page. Thanks for the help!
     
  9. rainforest123

    rainforest123

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    YUP!

    Please mark the thread solved when you are satisifed with the status of this issue.
    (y)

    RF123
     
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