Solved: virus issues

[gdoran1114]

i have a popup that says i have 990 plus viruses and i can not run spyware, virus scan or get to the internet before it freezes up. thanks

 

[mfletch]

Have you tried booting into safe mode with networking,

Start into SAFE MODE

1/As your computer starts but before Windows launches, press F8 repeatedly.
2/Use the arrow keys to highlight Safe Mode, and then press ENTER.
3/If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Note: If Windows launches before you can choose a safe mode, restart your computer and try again
PS/ Sometimes it maybe the F5 key

 

[gdoran1114]

thanks, i'll have to try this at home, can't get on the computer. i try to run spyware/virus scan or download updates and i get anti virus 2008. sounds pretty common. thanks

 

[mfletch]

Hi,

You need this to remove 2008 antivirus

Malwarebytes' Anti-Malware

http://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml

 

[gdoran1114]

thanks for your help.

 

[blues_harp28]

Hi you will need to post a Hjt log in the correct forum.
http://forums.techguy.org/54-malware-removal-hijackthis-logs/

D/load Hjt log onto another system>then scan the infected system>post the log.

 

[gdoran1114]

thanks, everything worked great!!!!

 

[blues_harp28]

Is it Solved here too?
http://forums.techguy.org/malware-removal-hijackthis-logs/754499-virus-pop-up-issues.html