Solved: Virus or Spyware? HELP!

[poetedamour]

Hi I've come to this forum after a search for the file "mgrs.exe" that is now on my computer. Since Friday night, my laptop is behaving strangely: IExplorer opens with fake anti-spam or virus websites, my desktop is filling with messages like it's infected with Trojan virus, etc. I spent more than 5 hours, running Norton, SpyBot, Ad-Aware, AVG, etc. but they can't find it. Searching with Google, I've discovered that the files that may cause this are MGRS.EXE and AVP.EXE which are running all the time, even though I deleted them. And today, I have a new friend on my desktop: A splash page with RED all over that says that I need to run an antivirus because my PC is being attacked. Why doesn't Norton find it? And is it a worm, a virus, spyware?... Anyway, after a while, it slows down my PC and when I open windows, sometimes they go blank or are long to refresh. Please help get rid of that (and, I am ashamed to say that, I will never ever click on a download message of any unknowned software or activex - that was 'NewMediaCodecInstaller.exe' on a site where there was funny videos (so they say...))
I am awaiting for your help. Thanks!

Troubled Pat

 

[MFDnNC]

Download http://downloads.andymanchesta.com/RemovalTools/SDFix.exe and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
· Restart your computer
· After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
· Instead of Windows loading as normal, the Advanced Options Menu should appear;
· Select the first option, to run Windows in Safe Mode, then press Enter.
· Choose your usual account.
· Open the extracted SDFix folder and double click RunThis.bat to start the script.
· Type Y to begin the cleanup process.
· It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
· Press any Key and it will restart the PC.
· When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
· Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
· Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

==================
Download Superantispyware (SAS) free home version

http://www.superantispyware.com/superantispywarefreevspro.html

Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
· Please paste that information here for me with a new HijackThis log.

This will take some time!!!!!!!!

 

[poetedamour]

Here are the logs:

****************************
SDFix: Version 1.89

Run by Patrice Landry on 2007-07-03 at 18:55

Microsoft Windows XP [version 5.1.2600]

Running From: C:\SDFix\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Missing Security Center Service
Restoring Missing SharedAccess Service

Rebooting...


Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\Documents and Settings\Patrice Landry\Favoris\Error Cleaner.url - Deleted
C:\Documents and Settings\Patrice Landry\Favoris\Privacy Protector.url - Deleted
C:\Documents and Settings\Patrice Landry\Favoris\Spyware&Malware Protection.url - Deleted
C:\WINDOWS\privacy_danger\index.htm - Deleted
C:\WINDOWS\privacy_danger\images\capt.gif - Deleted
C:\WINDOWS\privacy_danger\images\danger.jpg - Deleted
C:\WINDOWS\privacy_danger\images\down.gif - Deleted
C:\WINDOWS\privacy_danger\images\spacer.gif - Deleted
C:\WINDOWS\dat.txt - Deleted
C:\WINDOWS\ddesupport.dll - Deleted
C:\WINDOWS\msdde.dll - Deleted
C:\WINDOWS\msole.dll - Deleted
C:\WINDOWS\rs.txt - Deleted


Folder C:\WINDOWS\privacy_danger - Removed

Removing Temp Files...

ADS Check:

Checking C:\WINDOWS
C:\WINDOWS
No streams found.

Checking C:\WINDOWS\system32
C:\WINDOWS\system32
No streams found.

Checking C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.

Checking C:\WINDOWS\system32\ntoskrnl.exe
C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\WINDOWS\\System32\\dpvsetup.exe"="C:\\WINDOWS\\System32\\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\\WINDOWS\\System32\\rundll32.exe"="C:\\WINDOWS\\System32\\rundll32.exe:*:Enabled:Ex‚cuter une DLL en tant qu'application"
"C:\\Program Files\\Kazaa\\kazaa.exe"="C:\\Program Files\\Kazaa\\kazaa.exe:*:Enabled:Kazaa"
"C:\\Program Files\\EasyPHP1-7\\apache\\apache.exe"="C:\\Program Files\\EasyPHP1-7\\apache\\apache.exe:*:Enabled:apache"
"C:\\Program Files\\EA SPORTS\\NASCAR Thunder TM 2004\\NASCAR_Thunder_2004.exe"="C:\\Program Files\\EA SPORTS\\NASCAR Thunder TM 2004\\NASCAR_Thunder_2004.exe:*:Enabled:NASCAR Thunder TM 2004"
"C:\\Program Files\\SPCK Software\\My FTP\\My_FTP.exe"="C:\\Program Files\\SPCK Software\\My FTP\\My_FTP.exe:*:Enabled:My_FTP"
"C:\\Program Files\\Ipswitch\\WS_FTP Home\\wsftpgui.exe"="C:\\Program Files\\Ipswitch\\WS_FTP Home\\wsftpgui.exe:*:Enabled:WS_FTP Pro Application"
"C:\\Program Files\\Zend\\bin\\ZDE.exe"="C:\\Program Files\\Zend\\bin\\ZDE.exe:*:Enabled:LaunchAnywhere GUI"
"C:\\Program Files\\Zend\\ZendStudioClient-4.0.1\\jre\\bin\\javaw.exe"="C:\\Program Files\\Zend\\ZendStudioClient-4.0.1\\jre\\bin\\javaw.exe:*:Enabled:javaw"
"C:\\Program Files\\Maguma\\tools\\DbgListener.exe"="C:\\Program Files\\Maguma\\tools\\DbgListener.exe:*:Enabled:Listener for php debugger DBG"
"C:\\Program Files\\Maguma\\studio\\Maguma_Studio.exe"="C:\\Program Files\\Maguma\\studio\\Maguma_Studio.exe:*:EnabledHP IDE for Windows"
"C:\\Program Files\\SmartFTP\\SmartFTP.exe"="C:\\Program Files\\SmartFTP\\SmartFTP.exe:*:Enabled:SmartFTP"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabledxpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabledxpsp3res.dll,-20000"

Remaining Files:
---------------

Backups Folder: - C:\SDFix\SDFix\backups\backups.zip

Files with Hidden Attributes:

C:\Documents and Settings\All Users\Application Data\Microsoft Help\{4202D169-BAC5-4D0A-BF52-1043F7577DAF}\MS.COMMSERV.v2000.en.hxn
C:\Documents and Settings\Patrice Landry\Voisinage r‚seau\www.pastelsec.com\Desktop.ini
C:\Odysseus\Sites Web\minamots.com\images\Thumbs.db
C:\Program Files\Ipswitch\WS_FTP Professional\wsftpgui.exe-CommandBars
C:\WINDOWS\system32\KGyGaAvL.sys
C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp
C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp
C:\Documents and Settings\Patrice Landry\Mes documents\PSEC\~WRL0003.tmp
C:\Documents and Settings\Poetedamour\Local Settings\Temp\BIT9E.tmp
C:\Documents and Settings\Poetedamour\Local Settings\Temp\BITB3.tmp
C:\Documents and Settings\Poetedamour\Local Settings\Temp\BITC0.tmp
C:\Documents and Settings\Poetedamour\Local Settings\Temp\BITC2.tmp
C:\criture\~WRL1492.tmp
C:\criture\Nouvelles\~WRL0002.tmp
C:\criture\Scenario-Film\Cours UQAT\Sc‚nario 30 minutes\~WRL3333.tmp
C:\criture\Scenario-Film\Cours UQAT\Sc‚nario 30 minutes\~WRL0267.tmp
C:\criture\Scenario-Film\Cours UQAT\Sc‚nario 30 minutes\~WRL2134.tmp
C:\criture\Scenario-Film\Cours UQAT\Sc‚nario 30 minutes\~WRL1963.tmp
C:\criture\Scenario-Film\Cours UQAT\Sc‚nario 30 minutes\~WRL4012.tmp
C:\criture\Scenario-Film\Cours UQAT\Sc‚nario 30 minutes\~WRL0455.tmp
C:\criture\Scenario-Film\Cours UQAT\Sc‚nario 30 minutes\~WRL2544.tmp
C:\criture\Romans\Le Mort … la Jarretelle\~WRL1894.tmp
C:\criture\Romans\Le Mort … la Jarretelle\~WRL1931.tmp
C:\criture\Romans\Le Mort … la Jarretelle\~WRL1859.tmp
C:\criture\Romans\Le Mort … la Jarretelle\~WRL2277.tmp
C:\criture\Romans\Le Mort … la Jarretelle\~WRL1352.tmp
C:\criture\Romans\Le Mort … la Jarretelle\~WRL0584.tmp
C:\criture\Romans\Le Mort … la Jarretelle\~WRL1749.tmp
C:\criture\Romans\Apocalypsus\~WRL1970.tmp
C:\criture\Romans\Apocalypsus\~WRL1086.tmp
C:\criture\Romans\Apocalypsus\~WRL3093.tmp
C:\criture\Romans\Apocalypsus\~WRL1758.tmp
C:\criture\Lettres\~WRL0001.tmp
C:\Odysseus\~WRL0001.tmp
C:\Odysseus\~WRL0005.tmp
C:\Odysseus\~WRL1746.tmp
C:\Odysseus\~WRL3666.tmp
C:\Odysseus\Informacibles\PAE\~WRL0001.tmp
C:\Odysseus\Informacibles\MLI\~WRL0003.tmp
C:\Odysseus\Informacibles\MLI\~WRL3507.tmp

Finished
*****************************

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/03/2007 at 09:39 PM

Application Version : 3.9.1008

Core Rules Database Version : 3265
Trace Rules Database Version: 1276

Scan type : Complete Scan
Total Scan Time : 01:56:55

Memory items scanned : 548
Memory threats detected : 0
Registry items scanned : 7629
Registry threats detected : 0
File items scanned : 102502
File threats detected : 24

Adware.Tracking Cookie
C:\Documents and Settings\Patrice Landry\Cookies\[email protected][1].txt
C:\Documents and Settings\Patrice Landry\Cookies\[email protected][2].txt
C:\Documents and Settings\Patrice Landry\Cookies\[email protected][1].txt
C:\Documents and Settings\Patrice Landry\Cookies\[email protected]ng-sys[2].txt
C:\Documents and Settings\Patrice Landry\Cookies\[email protected][2].txt
C:\Documents and Settings\Patrice Landry\Cookies\[email protected][2].txt
C:\Documents and Settings\Patrice Landry\Cookies\[email protected][1].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][1].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][1].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][1].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][1].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][2].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][3].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][1].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][3].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][2].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][2].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][3].txt
C:\Documents and Settings\Poetedamour\Cookies\[email protected][2].txt

Trojan.Downloader-Gen/AVP
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CB677CF3-272B-4CAD-B18E-45F818408B29}\RP466\A0094477.EXE

Desktop Hijacker.AboutYourPrivacy
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CB677CF3-272B-4CAD-B18E-45F818408B29}\RP466\A0094484.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CB677CF3-272B-4CAD-B18E-45F818408B29}\RP466\A0094485.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CB677CF3-272B-4CAD-B18E-45F818408B29}\RP466\A0094490.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CB677CF3-272B-4CAD-B18E-45F818408B29}\RP466\A0094491.DLL

*********************************

Is there anything I need to do? Looks like my PC is in better health now . I'll bewait waiting for you feedback soon. Thanks!

P.

 

[MFDnNC]

Need a new hijack log

 

[poetedamour]

Hi, I didn't have HiJackThis so I dowloaded it. Here's the log file:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 13:40:47, on 2007-07-04
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
C:\Program Files\Fichiers communs\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WatchDog\wdserver.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Apple Computer\[email protected]\DVDAccess.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Documents and Settings\Patrice Landry\Mes documents\Téléchargements\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.minamots.com/francais/index_f.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Fichiers communs\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O3 - Toolbar: Zend Studio - {95188727-288F-4581-A48D-EAB3BD027314} - C:\Program Files\Zend\ZendStudioClient-4.0.1\bin\ZendIEToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Fichiers communs\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Fichiers communs\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Fichiers communs\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [avp] C:\WINDOWS\avp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: [email protected] = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Zend Studio - Debug current page - res://C:\Program Files\Zend\ZendStudioClient-4.0.1\bin\ZendIEToolbar.dll/DebugCurrent.html
O8 - Extra context menu item: Zend Studio - Debug next page - res://C:\Program Files\Zend\ZendStudioClient-4.0.1\bin\ZendIEToolbar.dll/DebugNext.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.ca/
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://audio.gov.pe.ca/islandcam/AxisCamControl.ocx
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: KWNTA - ICKGW32I.DLL (file missing)
O22 - SharedTaskScheduler: Pré-chargeur Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Démon de cache des catégories de composant - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Service d'administration du Gestionnaire de disque logique (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Journal des événements (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Service COM de gravage de CD IMAPI (ImapiService) - Unknown owner - C:\WINDOWS\System32\imapi.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Partage de Bureau à distance NetMeeting (mnmsrvc) - Unknown owner - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: Plug-and-Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Gestionnaire de session d'aide sur le Bureau à distance (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Carte à puce (SCardSvr) - Unknown owner - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Journaux et alertes de performance (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Cliché instantané de volume (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
O23 - Service: WatchDog Network Server (wdserver) - None - C:\Program Files\WatchDog\wdserver.exe
O23 - Service: Carte de performance WMI (WmiApSrv) - Unknown owner - C:\WINDOWS\System32\wbem\wmiapsrv.exe

--
End of file - 13842 bytes


***

Thank for your quick reply!

 

[MFDnNC]

You may want to print this or save it to notepad as we will go to safe mode.

Fix these with HiJackThis – mark them, close IE, click fix checked

O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 –u

O4 - HKLM\..\Run: [avp] C:\WINDOWS\avp.exe

O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/5462...l/SymDlBrg.cab

O20 - Winlogon Notify: KWNTA - ICKGW32I.DLL (file missing)

DownLoad Killbox from one of these links

http://www.downloads.subratam.org/KillBox.zip or
http://www.thespykiller.co.uk/files/killbox.exe

Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINDOWS\avp.exe

Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

Not all temp files will delete and that is normal
Empty the recycle bin
Boot and post a new hijack log from normal NOT safe mode

Please give feedback on what worked/didn’t work and the current status of your system

 

[poetedamour]

All went well except killbox did not find avp.exe. After booting back to normal mode, pc's behaving normal.

Here's the HiJackThis log file:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 19:20:20, on 2007-07-04
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
C:\Program Files\Fichiers communs\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WatchDog\wdserver.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Apple Computer\[email protected]\DVDAccess.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Documents and Settings\Patrice Landry\Mes documents\Téléchargements\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.minamots.com/francais/index_f.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Fichiers communs\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O3 - Toolbar: Zend Studio - {95188727-288F-4581-A48D-EAB3BD027314} - C:\Program Files\Zend\ZendStudioClient-4.0.1\bin\ZendIEToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Fichiers communs\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Fichiers communs\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Fichiers communs\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: [email protected] = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Zend Studio - Debug current page - res://C:\Program Files\Zend\ZendStudioClient-4.0.1\bin\ZendIEToolbar.dll/DebugCurrent.html
O8 - Extra context menu item: Zend Studio - Debug next page - res://C:\Program Files\Zend\ZendStudioClient-4.0.1\bin\ZendIEToolbar.dll/DebugNext.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.ca/
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://audio.gov.pe.ca/islandcam/AxisCamControl.ocx
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Pré-chargeur Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Démon de cache des catégories de composant - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Service d'administration du Gestionnaire de disque logique (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Journal des événements (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Service COM de gravage de CD IMAPI (ImapiService) - Unknown owner - C:\WINDOWS\System32\imapi.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Partage de Bureau à distance NetMeeting (mnmsrvc) - Unknown owner - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: Plug-and-Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Gestionnaire de session d'aide sur le Bureau à distance (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Carte à puce (SCardSvr) - Unknown owner - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Journaux et alertes de performance (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Cliché instantané de volume (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
O23 - Service: WatchDog Network Server (wdserver) - None - C:\Program Files\WatchDog\wdserver.exe
O23 - Service: Carte de performance WMI (WmiApSrv) - Unknown owner - C:\WINDOWS\System32\wbem\wmiapsrv.exe

--
End of file - 13477 bytes


***

Thanks!

 

[MFDnNC]

Clean

If you feel its is fixed mark it solved via Thread Tools above

Turn off restore points, boot, turn them back on – here’s how

http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

This clears infected restore points and sets a new, clean one.