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Solved: virus trojan or what?

Discussion in 'Windows XP' started by roynsc, Jan 27, 2005.

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  1. roynsc

    roynsc Thread Starter

    Joined:
    Jan 27, 2005
    Messages:
    2
    my computer has became very slow and when I go online several email errors are popping up. norton seems to be stopping them along with zonealarm but I cant seem to find the cause. attached is my hijack this list. someone please help.
    Logfile of HijackThis v1.99.0
    Scan saved at 7:45:17 PM, on 1/27/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\systemwin32s.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\BullsEye Network\bin\bargains.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\sstray.exe
    C:\WINDOWS\system\winlgon.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Windows AdControl\WinAdCtl.exe
    C:\temp\salm.exe
    C:\Program Files\Windows AdControl\WinAdAlt.exe
    C:\WINDOWS\System32\mmfphbk.exe
    C:\Program Files\AutoUpdate\AutoUpdate.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\mmcec6.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\navprotect.exe
    D:\Roy\spyware tools\hijackthis\HijackThis.exe

    O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
    O4 - HKLM\..\Run: [NAV Auto Protect] navprotect.exe
    O4 - HKLM\..\Run: [.service] C:\WINDOWS\system\winlgon.exe
    O4 - HKLM\..\Run: [Microsoftkeysd] systemwin32s.exe
    O4 - HKLM\..\Run: [QBCD Autorun] H:\autorun.exe restart TIMER_SEQUENCE first
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvjvb32.exe
    O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
    O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
    O4 - HKLM\..\Run: [utet] C:\WINDOWS\utet.exe
    O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
    O4 - HKLM\..\Run: [r37h3mV] mmfphbk.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\RunServices: [NAV Auto Protect] navprotect.exe
    O4 - HKLM\..\RunServices: [Microsoftkeysd] systemwin32s.exe
    O4 - HKLM\..\RunOnce: [Microsoftkeysd] systemwin32s.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
    O4 - HKCU\..\Run: [NAV Auto Protect] navprotect.exe
    O4 - HKCU\..\Run: [Windows Updater] iexplorerrs.exe
    O4 - HKCU\..\Run: [Microsoftkeysd] systemwin32s.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [a0onRgZ9P] mmcec6.exe
    O4 - HKCU\..\RunServices: [Windows Updater] iexplorerrs.exe
    O4 - HKCU\..\RunOnce: [Microsoftkeysd] systemwin32s.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O21 - SSODL: mtklefap - {3ECCE6EC-278E-425C-A396-6159F006D772} - C:\WINDOWS\System32\wywfwa32.dll (file missing)
    O23 - Service: AutoComplete Service - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: CTI Central Management - Unknown - C:\WINDOWS\cti.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
     
  2. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
  3. JRSellers

    JRSellers Banned

    Joined:
    Oct 11, 2004
    Messages:
    227
    Last April, my PC had a worm problem, and a member of the PCQandA forum told me to "disable System Restore and reboot and that will purge your system. Then re-enable it and it (the worm) should be gone."

    Not sure if it'll work for you, but....

    Anyway, the full thread for reference is at http://www.pcqanda.com/dc/dcboard.php?az=show_topic&forum=2&topic_id=308455&mode=full.
     
  4. roynsc

    roynsc Thread Starter

    Joined:
    Jan 27, 2005
    Messages:
    2
    heres the new report. things are speeding up already. what next?
    Logfile of HijackThis v1.99.0
    Scan saved at 2:01:46 AM, on 1/28/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\navprotect.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\systemwin32s.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\sstray.exe
    C:\WINDOWS\System32\navprotect.exe
    C:\WINDOWS\system\winlgon.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe
    C:\WINDOWS\System32\navprotect.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Symantec\LiveUpdate\LUALL.EXE
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    C:\WINDOWS\System32\wuauclt.exe
    D:\Roy\spyware tools\hijackthis\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
    O4 - HKLM\..\Run: [NAV Auto Protect] navprotect.exe
    O4 - HKLM\..\Run: [.service] C:\WINDOWS\system\winlgon.exe
    O4 - HKLM\..\Run: [Microsoftkeysd] systemwin32s.exe
    O4 - HKLM\..\Run: [QBCD Autorun] H:\autorun.exe restart TIMER_SEQUENCE first
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\RunServices: [NAV Auto Protect] navprotect.exe
    O4 - HKLM\..\RunServices: [Microsoftkeysd] systemwin32s.exe
    O4 - HKLM\..\RunOnce: [Microsoftkeysd] systemwin32s.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
    O4 - HKCU\..\Run: [NAV Auto Protect] navprotect.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Microsoftkeysd] systemwin32s.exe
    O4 - HKCU\..\RunServices: [Windows Updater] iexplorerrs.exe
    O4 - HKCU\..\RunOnce: [Microsoftkeysd] systemwin32s.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{CB3A8F5D-29AC-4D7C-9A0A-C19A26D8B463}: NameServer = 209.244.0.3 209.244.0.4
    O21 - SSODL: mtklefap - {3ECCE6EC-278E-425C-A396-6159F006D772} - C:\WINDOWS\System32\wywfwa32.dll (file missing)
    O23 - Service: AutoComplete Service - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: CTI Central Management - Unknown - C:\WINDOWS\cti.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  5. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    Put a tick by EACH of the following and after closing all open windows have hijack FIX THEM

    O4 - HKLM\..\Run: [Microsoftkeysd] systemwin32s.exe
    O4 - HKLM\..\RunServices: [Microsoftkeysd] systemwin32s.exe
    O4 - HKLM\..\RunServices: [Microsoftkeysd] systemwin32s.exe
    O4 - HKLM\..\RunOnce: [Microsoftkeysd] systemwin32s.exe

    O4 - HKCU\..\Run: [Microsoftkeysd] systemwin32s.exe
    O21 - SSODL: mtklefap - {3ECCE6EC-278E-425C-A396-6159F006D772} - C:\WINDOWS\System32\wywfwa32.dll (file missing
    Then boot into safe mode and delete the following

    C:\WINDOWS\System32\systemwin32s.exe
     
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