Solved: Vista BSOD at shutdown

[jjpeacha]

Everytime I shut down my Acer Aspire 3630 Laptop, with Vista Ultimate installed I get the BSOD (Blue Screen of Death) I have updated to the latest drivers and everything and I cannot seem to get rid of this problem. Heres the Technical Specs:

Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)

(Thats what the"Problem Reports and Solutions" window says.)

Any ideas?

Jj

 

[jjpeacha]

Can anybody help me please?

Jj

 

[Rollin' Rog]

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a 3rd party driver causing the error, if one exists for it.

 

[DaveA]

This is for windows XP but it just make work, go to http://support.microsoft.com/kb/293078

 

[jjpeacha]

Thanks or the help guys, and I managed to find out the problem. There was something wrong with the driver and one of them driver scanner things sorted it out for me!

I have no problems at all now!

Thanks for your time.
Jj