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Solved: Vista BSOD at shutdown

Discussion in 'Windows Vista' started by jjpeacha, Nov 3, 2007.

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  1. jjpeacha

    jjpeacha Thread Starter

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    Everytime I shut down my Acer Aspire 3630 Laptop, with Vista Ultimate installed I get the BSOD (Blue Screen of Death) I have updated to the latest drivers and everything and I cannot seem to get rid of this problem. Heres the Technical Specs:

    Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)

    (Thats what the"Problem Reports and Solutions" window says.)

    Any ideas?

    Jj
     
  2. jjpeacha

    jjpeacha Thread Starter

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    Can anybody help me please?

    Jj
     
  3. Rollin' Rog

    Rollin' Rog

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    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    This might point us to a 3rd party driver causing the error, if one exists for it.
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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  5. jjpeacha

    jjpeacha Thread Starter

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    Thanks or the help guys, and I managed to find out the problem. There was something wrong with the driver and one of them driver scanner things sorted it out for me!

    I have no problems at all now!

    Thanks for your time.
    Jj
     
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