Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista Home Basic, Service Pack 1, 32 bit
Processor: AMD Sempron(tm) Processor LE-1250, x64 Family 15 Model 127 Stepping 2
Processor Count: 1
RAM: 1918 Mb
Graphics Card: NVIDIA GeForce 6100 nForce 405, 128 Mb
Hard Drives: C: Total - 142835 MB, Free - 87267 MB; D: Total - 9789 MB, Free - 3472 MB;
Motherboard: Gateway, MCP61SM2MA
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
The two updates below will not install. I have researched until my brain freezes and my eyes crossed. I have used ms "hotfix-it" tool and installed the ms fix-it center. The report came back that the updates installed in the wrong place. They suggested a clean install but I don't like that solution because the system always asks me a question that I can not answer and of course my choice will be the wrong choice. I am exhausted trying. If it automatically installed in the wrong place the first time what's to say it won't do it again? Any help is gratefully appreciated.
Update for Windows Vista (KB938371)
Installation date: 6/11/2012 6:26 PM
Installation status: Failed
Error details: Code 8024200D
Update type: Important
Install this update to enable future updates to install successfully on all editions of Windows Vista. This update may be required before selected future updates can be installed. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.
More information:
http://support.microsoft.com/kb/938371
Help and Support:
http://support.microsoft.com
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86
Installation date: 6/11/2012 6:25 PM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
The Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and the .NET Framework 3.0 subcomponents. The .NET Framework 3.5 Family Update provides important application compatibility updates. This update is provided to you and licensed under the Windows Vista and Windows Server 2008 License Terms.
More information:
http://go.microsoft.com/fwlink/?LinkId=133335
Help and Support:
http://support.microsoft.com
OS Version: Microsoft® Windows Vista Home Basic, Service Pack 1, 32 bit
Processor: AMD Sempron(tm) Processor LE-1250, x64 Family 15 Model 127 Stepping 2
Processor Count: 1
RAM: 1918 Mb
Graphics Card: NVIDIA GeForce 6100 nForce 405, 128 Mb
Hard Drives: C: Total - 142835 MB, Free - 87267 MB; D: Total - 9789 MB, Free - 3472 MB;
Motherboard: Gateway, MCP61SM2MA
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
The two updates below will not install. I have researched until my brain freezes and my eyes crossed. I have used ms "hotfix-it" tool and installed the ms fix-it center. The report came back that the updates installed in the wrong place. They suggested a clean install but I don't like that solution because the system always asks me a question that I can not answer and of course my choice will be the wrong choice. I am exhausted trying. If it automatically installed in the wrong place the first time what's to say it won't do it again? Any help is gratefully appreciated.
Update for Windows Vista (KB938371)
Installation date: 6/11/2012 6:26 PM
Installation status: Failed
Error details: Code 8024200D
Update type: Important
Install this update to enable future updates to install successfully on all editions of Windows Vista. This update may be required before selected future updates can be installed. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.
More information:
http://support.microsoft.com/kb/938371
Help and Support:
http://support.microsoft.com
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86
Installation date: 6/11/2012 6:25 PM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
The Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and the .NET Framework 3.0 subcomponents. The .NET Framework 3.5 Family Update provides important application compatibility updates. This update is provided to you and licensed under the Windows Vista and Windows Server 2008 License Terms.
More information:
http://go.microsoft.com/fwlink/?LinkId=133335
Help and Support:
http://support.microsoft.com