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Solved: W7 SP 1 REFUSES to Install Error 80092004

Discussion in 'Windows 7' started by JoeyG, Jan 9, 2013.

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  1. JoeyG

    JoeyG Thread Starter

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    Hello I am working on A Dell Inspiron 580 desktop Windows 7 64 Bit 6GB RAM, I just performed a fresh reinstall of the OS, everything was smooth, I was installing updates without a hitch, UNTIL SP1.. have tried EVERYTHING for the last 7 hours to install this Service Pack 1, it will not take with error 80092004. I tried "Microsoft Fix It" it said it fixed some errors, same thing. I went to Microsoft site and downloaded it manually it still failed, said "crypt error' or something of that sort.. I defragmented the disk, performed a chkdsk /f and still it downloads and just when it's about done installing, BOOM, "error 80092004" Any ideas? FRUSTRATED Beyond Belief:mad::mad::mad::mad:.. THANKS IN ADVANCE..
     
  2. Mark1956

    Mark1956

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    Was this a completely clean install on a formatted drive or a Repair/Upgrade install over the existing installation.

    The error 80092004 is often due to damaged windows system files which could be caused by, bad DVD, bad RAM, faulty hard drive, etc.

    What was going wrong with the PC that prompted you to do a clean install?
     
  3. JoeyG

    JoeyG Thread Starter

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    It was a Reinstall from the recovery partition, the computer had viruses, and is 2 years old and had a cluttered registry. I figured it was time for a fresh install for the OS. Other than this hiccup on it refusing to accept SP1, it seems to be fully functional, I am performing a Diagnostic Test now, to see if there are any errors just to make sure, I feel there may be a possible issue with the HDD for I had some trouble backing the data up, but eventually was able to. Also when I Performed a disk defragmentation it was 11%, that seems awful high to me on a HDD that just had a fresh reinstall on it, and that's without the data even being put back on there. Thanks for the quick response, I'll let you know if any hardware errors show on these tests..
     
  4. JoeyG

    JoeyG Thread Starter

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    All Tests Passed.. SMH????? :confused::confused::confused::confused::confused::confused:
     
  5. Mark1956

    Mark1956

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    11% defragmentation does seem very high shortly after a clean install and that would suggest to me there may be an issue with the hard drive. What did you use to test the hard drive?

    Please follow this and post the log from the disc check so I can review it.

    Follow this guide to find the chkdsk log. NOTE: You need to do the search for wininit not chkdsk.
    Windows 7 Disk Check log

    Once the log is in view then click on Copy in the right hand pane and select "Copy details as text".
    You can then right click on the message box on this forum and select Paste and the log will appear, add any further information asked for and then click on Submit/Post Quick Reply and your done.


    Please run this and post the log:

    Download Security Check by screen317 from Here or Here.
    Save it to your Desktop.
    Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
    A Notepad document should open automatically called checkup.txt; please Copy & Paste the contents of that document into your next reply.
     
  6. JoeyG

    JoeyG Thread Starter

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    Ok here is Win 7 Check Log, THX: Log Name: Application
    Source: Microsoft-Windows-Wininit
    Date: 1/8/2013 11:44:20 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Kate-PC
    Description:

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.

    A disk check has been scheduled.
    Windows will now check the disk.
    CHKDSK is verifying files (stage 1 of 3)...
    309248 file records processed.
    File verification completed.
    566 large file records processed.
    0 bad file records processed.
    0 EA records processed.
    44 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 3)...
    363290 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
    309248 file SDs/SIDs processed.
    Cleaning up 178 unused index entries from index $SII of file 0x9.
    Cleaning up 178 unused index entries from index $SDH of file 0x9.
    Cleaning up 178 unused security descriptors.
    Security descriptor verification completed.
    27022 data files processed.
    CHKDSK is verifying Usn Journal...
    36647472 USN bytes processed.
    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Windows has made corrections to the file system.
    722170879 KB total disk space.
    38095116 KB in 169256 files.
    147520 KB in 27023 indexes.
    0 KB in bad sectors.
    434483 KB in use by the system.
    65536 KB occupied by the log file.
    683493760 KB available on disk.
    4096 bytes in each allocation unit.
    180542719 total allocation units on disk.
    170873440 allocation units available on disk.
    Internal Info:
    00 b8 04 00 c3 fe 02 00 fc e1 05 00 00 00 00 00 ................
    1f 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-09T04:44:20.000000000Z" />
    <EventRecordID>1054</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Kate-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.

    A disk check has been scheduled.
    Windows will now check the disk.
    CHKDSK is verifying files (stage 1 of 3)...
    309248 file records processed.
    File verification completed.
    566 large file records processed.
    0 bad file records processed.
    0 EA records processed.
    44 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 3)...
    363290 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
    309248 file SDs/SIDs processed.
    Cleaning up 178 unused index entries from index $SII of file 0x9.
    Cleaning up 178 unused index entries from index $SDH of file 0x9.
    Cleaning up 178 unused security descriptors.
    Security descriptor verification completed.
    27022 data files processed.
    CHKDSK is verifying Usn Journal...
    36647472 USN bytes processed.
    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Windows has made corrections to the file system.
    722170879 KB total disk space.
    38095116 KB in 169256 files.
    147520 KB in 27023 indexes.
    0 KB in bad sectors.
    434483 KB in use by the system.
    65536 KB occupied by the log file.
    683493760 KB available on disk.
    4096 bytes in each allocation unit.
    180542719 total allocation units on disk.
    170873440 allocation units available on disk.
    Internal Info:
    00 b8 04 00 c3 fe 02 00 fc e1 05 00 00 00 00 00 ................
    1f 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    </Data>
    </EventData>
    </Event>
     
  7. JoeyG

    JoeyG Thread Starter

    Joined:
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    *Also the tests I performed were Dell's Diagnostic thorough test.. Took VERY Long time Big Drive..
     
  8. JoeyG

    JoeyG Thread Starter

    Joined:
    Mar 17, 2010
    Messages:
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    Here is Security log: Results of screen317's Security Check version 0.99.56
    Windows 7 x64 (UAC is enabled)
    Out of date service pack!!
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Norton 360
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Java(TM) 6 Update 20
    Java version out of Date!
    Adobe Flash Player 10 Flash Player out of Date!
    Adobe Reader 9 Adobe Reader out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 4%
    ````````````````````End of Log``````````````````````
     
  9. JoeyG

    JoeyG Thread Starter

    Joined:
    Mar 17, 2010
    Messages:
    446
    I know u didn't ask for this, but here's an output log from Windows Update Troubleshooter, I have 3 other logs from this if they may help.. I'll post them for ya, lmk and THANKS.. Proxy :
    Last Installed Update :Windows 7 Service Pack 1 for x64-based Systems (KB976932),01/09/2013 02:51:46
    Last Displayed Error :2013-01-08 22:48:01:352 528 1230 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C
    Language settings :en-US
    bits : Running
    wuauserv : Running
    WORKGROUP :WORKGROUP
    Windows Update Agent Version : Not Found
    Microsoft Windows 7 Home Premium SP: 0
    CPU Type : x64
    OS Architecture :64-bit
    RES_GenWUError : Bits is stopped
    RES_GenWUError : wuauserv is stopped
    RES_GenWUError : CryptSvc is stopped
    RES_GENWUError : : CryptSvc Running
    RES_GENWUError : : bits Running
    RES_GENWUError : : wuauserv Running
     
  10. huggie54

    huggie54

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  11. JoeyG

    JoeyG Thread Starter

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    Ah it says I already have that installed Hugs, And that I don't need it.. I also tried it manually again, and this error showed: CRYPT_E_NOT_FOUND (0x80092004) :(
     
  12. JoeyG

    JoeyG Thread Starter

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    gonna try another COMPLETE OS REINSTALL.. GRRRRRRRRRRRRRRRRRRRRRR :cool:
     
  13. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    That may be the only way to go. When you have completed the reinstall don't update or install anything else, go straight for the direct SP1 download and install it, let us know what happens.

    With a problem like this occurring so soon after a reinstall, the disc showing defragmentation and the disc check showing it found some errors in the file system I suspect a hardware issue.
     
  14. Lance1

    Lance1

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  15. JoeyG

    JoeyG Thread Starter

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    Ok, It seems like the reinstall worked (for now FINGERS CROSSED) The SP1 installed first try.. I still feel queasy but, I am further then I was and really no hiccups thus far.. The reinstall was done from Recovery parition, I cannot find disc.. Also Lance The SP I downloaded was "windows6.1-KB976932-IA64.exe" THANKS!! I am hesitant to mark solved until I fully install all data and programs, I will keep you posted with my ultimate cocnlusion, when I arrive at it.. THANK YOU ALL FOR YOUR HELP, Always something I never seen before with every job, At least I won't get bored that way.. THANKS AGAIN FELLAS'!!
     
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