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Solved: Weird Wifi Problem

Discussion in 'Hardware' started by ajkane, Jan 22, 2013.

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  1. ajkane

    ajkane Thread Starter

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    Ok, I have a HP g6-1D60US laptop and it has worked fine until recently. At my high school there are 3 WiFi networks I have access to. A guest network a student network and the network for college next door. I used to be able to connect to all of them but then one day in the blue (early November I think) I just couldn't connect. Windows would say unable to connect. I can still connect to my home network and wifi broadcasted by my phone. The one thing I did notice is the wifi networks I can't connect to are 5Ghz and the ones I can are 2.4Ghz. I have tired downloading the HP connection manager (re-installed OS when I first got the laptop) and it fails to open.... I have reinstalled driver like 15 million times and tired every version on the internet! The only thing I haven't done is an OS re-install, which it needs badly, but frankly I don't have time between my large amount of school work for my IB Diploma and Technology Student Association. I really need to use the internet at school! Thanks for your help in advance! - Aaron
     
  2. managed

    managed Trusted Advisor Spam Fighter

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    What wireless card is in that laptop ?
     
  3. ajkane

    ajkane Thread Starter

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    First off, I love your signature! Second, The adapter is a Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter That's straight from the device manager.
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    Thanks, I like your signature too !

    I checked in a couple of HP manuals and they all said your card is 2.4GHz only.
     
  5. ajkane

    ajkane Thread Starter

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    That's weird because I used to be able to connect to the wifi but now I am not o_O
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    I suppose I could be wrong but I did check carefully and if the card is the "Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter" all the specifications I found say it's 2.4GHz only.

    See here, about 3/4 down the page :- http://h18004.www1.hp.com/products/quickspecs/13610_div/13610_div.HTML#Technical Specifications

    I found the same specs. with another HP laptop.

    There are a few different versions of the 4313GN card, some with Bluetooth, but they are all just 2.4GHz for wireless.

    Is it possible they only recently started transmitting at 5GHz ?
     
  7. ajkane

    ajkane Thread Starter

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    My card has Bluetooth, and i am not entirety sure that it is 5Ghz but it seems like a fairly large range for 2.4Ghz
     
  8. managed

    managed Trusted Advisor Spam Fighter

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    Can you check with school friends, see what sort of wireless card they have ?
     
  9. ajkane

    ajkane Thread Starter

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    Well most of them have those cheep Toshiba laptops that they used to sell before windows 8 that had like atoms and e series amd cpus in them which I doubt have nicer wifi cards then I. But there are others with HPs but everyone can connect to the school wifi beside me.
     
  10. managed

    managed Trusted Advisor Spam Fighter

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    I was thinking you might be able to find out if your friends need 5GHz to pick up the wireless signals.

    Try re-seating your wireless card and check the 2 antenna leads are connected to it properly.
     
  11. ajkane

    ajkane Thread Starter

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    Already did that twice. Once when I cleaned my fan and annother when I replaced the CPU.
     
  12. ajkane

    ajkane Thread Starter

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    and I just confirmed with a friend that has a similar laptop (hp g6-1d50us not 60us) and he has the same wifi adapter as me. He connects fine.
     
  13. managed

    managed Trusted Advisor Spam Fighter

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    Can you check what it actually says on the card ? It's a long-shot but I have a feeling the wrong driver might be installed. If so then it could be showing the wrong details in Device Manager.

    If not then it looks like your wireless card is faulty.
     
  14. ajkane

    ajkane Thread Starter

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    Just opened it up and it says exactly what it says in the device manager.
     
  15. ajkane

    ajkane Thread Starter

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    well the same model and brand anyway.

    EDIT: Do you know if broadcom makes their own chips or are they just rebranded? if so there might be another driver from like athenos or something that will work.
     
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