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Solved: What is my first step in cleaning my system

Discussion in 'Virus & Other Malware Removal' started by JohnnyB_44, Feb 13, 2007.

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  1. JohnnyB_44

    JohnnyB_44 Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    5
    OK I noticed a few bad programs running on my system in zone Alarm and have stopped INternet access to them what is the best way of removing them I've run McAfee's which finds nothing I've run ADware SE which seems to find several spywares claims it removes them but they return I run Hijack this and have a log file to start with

    Logfile of HijackThis v1.99.1
    Scan saved at 10:25:35 AM, on 2/13/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\ASUS\Probe\AsusProb.exe
    C:\WINDOWS\System32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\LogiTray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
    C:\Program Files\Paltalk Messenger\palstart.exe
    C:\Program Files\palmOne\HOTSYNC.EXE
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\Logitech\Video\FxSvr2.exe
    C:\WINDOWS\System32\PdeSrv2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\John\Desktop\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

    7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Browser protection - {FB9FFB4B-9680-4256-8178-5ECDB2C19B23} - C:\PROGRA~1\SPYNOM~1\SNMIEG~1.DLL (file missing)
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
    O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe
    O8 - Extra context menu item: Download all links using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
    O8 - Extra context menu item: Download all videos using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
    O8 - Extra context menu item: Download link using &BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

    Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://home.americanexpress.com
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) -

    http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

    http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123805125040
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -

    http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) -

    http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.0101774242705766&file=stamps.cab
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google

    Updater\GoogleUpdaterService.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    TIA
    JohnnyB_44
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi, welcome to TSG.


    go to start/run/type msconfig/tick the radial dial selective startup/click
    the startup tab/ recheck all the boxes that are unchecked then click ok and then exit and reboot your computer!



    Download AVG Anti-Spyware

    http://www.ewido.net/en/


    * Once you have downloaded AVG Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    * Once the setup is complete you will need run AVG and update the definition files.
    * On the main screen select the icon "Update" then select the "Update now" link.
    * Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    * Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    * Once in the Settings screen click on "Recommended actions" and then select "Delete"
    * Under "Reports"
    * Select "Automatically generate report after every scan"
    * Un-Select "Only if threats were found"


    Close AVG Anti-Spyware. Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.



    * Click here to download ATF Cleaner by Atribune and save it to your desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    * Click Exit on the Main menu to close the program.


    * Click here for info on how to boot to safe mode if you don't already know
    how.

    http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam



    * Now copy these instructions to notepad and save them to your desktop. You
    will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in
    safe mode:



    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.




    O2 - BHO: Browser protection - {FB9FFB4B-9680-4256-8178-5ECDB2C19B23} - C:\PROGRA~1\SPYNOM~1\SNMIEG~1.DLL (file missing)
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k



    Run AVG Anti-Spyware!

    # IMPORTANT: Do not open any other windows or programs while AVG is scanning as it may interfere with the scanning process:
    # Launch AVG Anti-spyware by double-clicking the icon on your desktop.
    # Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    # AVG will now begin the scanning process. Be patient this may take a little time.
    Once the scan is complete do the following:
    # If you have any infections you will prompted, then select "Apply all actions"
    # Next select the "Reports" icon at the top.
    # Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    # Close AVG and reboot your system back into Normal Mode.



    reboot to normal mode and run a few online scans!



    Note: this is a stand alone, it doesn't install to start/programmes.

    Download Mwav,

    http://www.spywareinfo.dk/download/mwav.exe


    double click on it and it will extract to C:\kaspersky. Click
    on the kaspersky folder and click on Kavupd, a black dos window will open
    and it will update the programme for you, be patient it will take 5-10
    minutes to download the new definitions. Once it's updated, click on mwavscan
    to launch the programme.

    Use the defaults of:

    Memory
    startup folders
    Registry
    system folders
    services

    Choose drive , all drives and, click scan all files
    and then click scan/clean. After it finishes scanning and cleaning post
    the log here with a new hijack this log.

    Note: this is a very thorough scanner, it might take anything up to an hour
    or more, depending on how many drives you have and how badly infected your
    pc is.



    Highlight the portion of the scan that lists infected items and hold
    CTRL + C to Copy then paste it here. The whole log with be extremely
    big so there is no way to copy the whole thing. I just need the
    infected items list.


    hi, welcome to TSG.


    post another hijack this log, the AVG Anti-Spyware log and the Mwav scan log.
     
  3. JohnnyB_44

    JohnnyB_44 Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    5
    OK I followed your advice I think everything went well
    I ran programs you had asked
    at first I couldn't get into safe mode every time I tapped F8 key I would get an option
    to select which drive would boot?? I needed to keep resetting the boot to get to a safe mode

    When I finally got to safe mode ran ATF Cleaner on this program it kept locking up when I selected all I could select each one on its own and run program except all user temp
    It would continue to lock up program so I moved on

    AVG Spyware found 18 spywares?
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Public Messenger ver 2.03 -> Adware.Generic : Cleaned.
    C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned.
    C:\Documents and Settings\John\Application Data\xlibgfl254.dll -> Downloader.Agent.bfj : Cleaned.
    C:\Documents and Settings\John\Local Settings\Temporary Internet Files\Content.IE5\QLYT07Q9\stat[1].htm -> Downloader.AQM : Cleaned.
    C:\Documents and Settings\John\Local Settings\Temporary Internet Files\Content.IE5\QLYT07Q9\stat[2].htm -> Downloader.AQM : Cleaned.
    C:\Documents and Settings\John\Local Settings\Temporary Internet Files\Content.IE5\QLYT07Q9\stat[3].htm -> Downloader.AQM : Cleaned.
    C:\Documents and Settings\John\Local Settings\Temporary Internet Files\Content.IE5\QLYT07Q9\stat[4].htm -> Downloader.AQM : Cleaned.
    C:\lo-1076228371.exe -> Downloader.Tibs.ij : Cleaned.
    C:\System Volume Information\_restore{E693A7F2-D0EE-4E71-985A-67B4AA2738FD}\RP326\A0054052.exe -> Downloader.Zlob.bnw : Cleaned.
    C:\System Volume Information\_restore{E693A7F2-D0EE-4E71-985A-67B4AA2738FD}\RP326\A0054053.exe -> Downloader.Zlob.bnw : Cleaned.
    C:\System Volume Information\_restore{E693A7F2-D0EE-4E71-985A-67B4AA2738FD}\RP326\A0054054.dll -> Downloader.Zlob.bnw : Cleaned.
    C:\System Volume Information\_restore{E693A7F2-D0EE-4E71-985A-67B4AA2738FD}\RP326\A0054055.exe -> Downloader.Zlob.bnw : Cleaned.
    C:\System Volume Information\_restore{E693A7F2-D0EE-4E71-985A-67B4AA2738FD}\RP326\A0054056.exe -> Downloader.Zlob.bnw : Cleaned.
    C:\System Volume Information\_restore{E693A7F2-D0EE-4E71-985A-67B4AA2738FD}\RP326\A0054059.exe -> Downloader.Zlob.bnw : Cleaned.
    C:\System Volume Information\_restore{E693A7F2-D0EE-4E71-985A-67B4AA2738FD}\RP326\A0054058.exe -> Downloader.Zlob.bny : Cleaned.
    C:\Program Files\WinRAR\winrar_320_ttm.exe -> Not-A-Virus.VirTool.Win32.AvSpoffer.a : Cleaned.
    C:\downloads\winrar_320_ttm.zip/winrar_320_ttm.exe -> Not-A-Virus.VirTool.Win32.AvSpoffer.a : Cleaned.
    C:\downloads\winrar_320_ttm\winrar_320_ttm.exe -> Not-A-Virus.VirTool.Win32.AvSpoffer.a : Cleaned.
    C:\Documents and Settings\John\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.


    ::Report end
    When I ran kaspersky it found only one more adware dolphin free.exe and ignored it I deleted file manually (it was suppose to be a free screen saver) follows is the latest Hijkack this log

    Logfile of HijackThis v1.99.1
    Scan saved at 11:53:52 PM, on 2/13/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\ASUS\Probe\AsusProb.exe
    C:\WINDOWS\System32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\LogiTray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
    c:\program files\mcafee.com\agent\mcagent.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
    C:\Program Files\Logitech\Video\FxSvr2.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
    C:\Program Files\Paltalk Messenger\palstart.exe
    C:\Program Files\palmOne\HOTSYNC.EXE
    C:\WINDOWS\System32\PdeSrv2.exe
    C:\Documents and Settings\John\Desktop\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
    O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://home.americanexpress.com
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123805125040
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.0101774242705766&file=stamps.cab
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: C-DillaCdaC11BA - Unknown owner - C:\WINDOWS\system32\DRIVERS\CDAC11BA.EXE (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    Thanks again for all your help do you think I'm clean now ?
     
  4. JohnnyB_44

    JohnnyB_44 Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    5
     
  5. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    go to this site and download these tools and once you get both
    adaware Se 1.6 and spybot, update both of them.

    Set adaware to do a full system scan and deselect, "search for neglible risk
    entries". Click next to start the scan. Delete everything adaware finds.

    reboot and now run spybot

    Spybot: Search and destroy.

    Delete what spybot finds marked in red. After updating spybot hit the
    immunize button.



    Download Superantispyware.

    http://www.superantispyware.com/


    Once downloaded and installed update the defintions
    and then run a full system scan quarantine what it finds!



    All tools can be downloaded at the link below and found on that page!

    . SUPERAntiSpyware
    . SpyBot search and destroy
    . AdAware SE personal



    http://www.majorgeeks.com/downloads31.html



    Make sure your ActiveX controls are set as follows:

    Go to Internet Options - Security - Internet, press 'default level', then OK.
    Now press "Custom Level."

    In the ActiveX section, set the first two options (Download signed and
    unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX
    controls not marked as safe" to 'disable'.


    Active X settings

    http://www.compu-docs.com/activex.htm


    Run ActiveScan online virus scan here

    http://www.pandasoftware.com/products/activescan.htm

    When the scan is finished, anything that it cannot clean have it delete it.
    Make a note of the file location of anything that cannot be deleted so you
    can delete it yourself.
    - Save the results from the scan!



    post another log and the panda scan log!
     
  6. JohnnyB_44

    JohnnyB_44 Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    5
    went to panda web site found nothing but one favorite in my favorites list in IE
    deleted it
    here is my present Hijack this log

    Logfile of HijackThis v1.99.1
    Scan saved at 5:29:52 PM, on 2/15/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ASUS\Probe\AsusProb.exe
    C:\WINDOWS\System32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\LogiTray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    c:\program files\mcafee.com\agent\mcagent.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Logitech\Video\FxSvr2.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
    C:\Program Files\Paltalk Messenger\palstart.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\palmOne\HOTSYNC.EXE
    C:\WINDOWS\System32\PdeSrv2.exe
    C:\Program Files\SpywareBot\Scheduler.exe
    C:\Program Files\SpywareBot\SpywareBot.exe
    C:\Program Files\ErrorKiller\ErrorKiller.exe
    C:\Documents and Settings\John\Desktop\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [spywarebot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
    O4 - HKLM\..\Run: [errorkiller] "C:\Program Files\errorkiller\errorkiller.exe" -boot
    O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
    O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://home.americanexpress.com
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123805125040
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.0101774242705766&file=stamps.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    ran AVG Anti-spyware
    ran SpywareBot
    ran Ad-ware SE

    All found nothing (y) :)
     
  7. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    clean log!



    You should now turn off system restore to flush out the bad restore points and
    then re-enable it and make a new clean restore point.


    How to turn off system restore

    http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam


    http://support.microsoft.com/default.aspx?scid=kb;[LN];310405




    Here's some free tools to keep you from getting infected in the future.


    To stop reinfection get spywareblaster from


    http://www.javacoolsoftware.com/downloads.html


    get the hosts file from here.Unzip it to a folder!



    http://www.mvps.org/winhelp2002/hosts.htm


    put it into : or click the mvps bat and it should do it for you!


    Windows XP = C:\WINDOWS\SYSTEM32\DRIVERS\ETC
    Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\ETC
    Win 98\ME = C:\WINDOWS



    ie-spyad.Puts over 5000 sites in your restricted zone so you'll be protected

    when you visit innocent-looking sites that aren't actually innocent at all.

    http://www.spywarewarrior.com/uiuc/resource.htm


    Spyware Terminator

    http://www.spywareterminator.com/dnl/landing.aspx


    In spyware terminator, click real time protection and tick the box to use
    real time protection and tick all the boxes except file exceptions shield.
    If your confident in using its advanced feature, click advanced and tick
    the HIPS box.

    If you want to install and uninstall programs it is best to
    temporarily disable Spyware terminator and then re-enable it after you
    have installed or uninstalled a program as it will create a lot of pop ups asking you do you wish this to happen!

    Right click spyware terminator on the bottom right of your status bar and
    choose exit.Then tick the box and that is spyware terminator disabled!



    Use spybot's immunize button and use spywareblaster' enable
    protection once you update it. you can put spybot's hosts file into
    your own and lock it.



    I would also suggest switching to Mozilla's firefox browser, it's safer, has
    a built in pop up blocker, blocks cookies and adds. Mozilla Thunderbird is also a good
    e-mail client.

    http://www.mozilla.org/


    Another good and free browser is Opera!

    http://www.opera.com/


    Read here to see how to tighten your security:

    http://forums.techguy.org/t208517.html


    A good overall guide for firewalls, anti-virus, and anti-trojans as well as
    regular spyware cleaners.

    http://www.firewallguide.com/anti-trojan.htm



    you can mark your own thread solved through thread tools at the top of
    the page.
     
  8. JohnnyB_44

    JohnnyB_44 Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    5
    thanks for all you help
     
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