Solved: what ram do i need?

What's the motherboard description?

That's the best way to determine how much RAM it supports and what DDR2 modules it supports.

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What Windows version(XP, Vista, 7) are you using, and is it 32-bit or 64-bit?

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For Cpu-Z the Mainboard ( = Motherboard) tab is the one to look at.

Also is it a Desktop or a Laptop ?

 

I can't find anything on Packard Bell BV APL00.

I suggest you go here and run the Crucial System Scanner.

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You need to be on-line to run the scanner because it needs to download and install an activeX control for the scanner before the scanner will run.

I'm guessing by the Intel Core 2 Duo E6400 processor that the motherboard supports at least 4 GB of RAM and uses DDR2 PC2-6400 modules.

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If you want to go inside the case to remove the RAM modules to inspect their stickers, you need to be careful doing it so you don't fry the components with static electricity.

After the desktop is turned completely off and unplugged, press and hold in the power button for a few seconds.

After you remove the side panel of the case, ground yourself by touching a metal part of the case for a few seconds.

Carefully remove each RAM module by pressing down on both locking levers at the same time.

While handling the RAM modules, don't touch the row of metal pins along the bottom.

When you reinsert the RAM modules in their slots, make sure you line them up in the correct position and then press down firmly to fully seat them.

The locking levers should flip back up into the side notches.

Hopefully, your case is roomy enough to easily remove and reinsert the RAM modules.

Just be careful you don't accidentally dislodge or disconnect anything.

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I love seeing a nice clean interior.

One slot is empty, so the filled slot is obviously a 2 GB module.

It's my guess the empty slot will accept a 2 GB module.

Do the large white letters say PTS73 ?

Your computer appears to have a Packard Bell Stingray PTS73 motherboard - which supports 4 GB of RAM.

It supports 240-pin DDR PC2-4200(DDR2-533) and DDR2 PC2-5300(DDR2-667), 1.8V, non-ECC modules.

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Re-read my last reply. I've been adding to it.

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