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Solved: What the ??????

Discussion in 'Hardware' started by sauncraig, Apr 20, 2010.

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  1. sauncraig

    sauncraig Thread Starter

    Joined:
    Apr 20, 2010
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    I am unable to scan from my Brother MFC 4800 anything to my computer or email. I keep getting a screen that says: Microsoft Visual C++ Routine Library.
    a red X, then the program, then the last line says "abnormal program termination."
    Anything you can do to help???
    Brother said to contact Microsoft (and you know where that goes).
    signed: :eek: Adrift in the Midst
     
  2. CAPSLOCK

    CAPSLOCK

    Joined:
    Apr 24, 2004
    Messages:
    323
    Uninstall the program and the scanner. Re-install.
     
  3. tommo020788

    tommo020788

    Joined:
    Oct 20, 2008
    Messages:
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    Sometimes programs just slip up and get a corrupt file here and there. Its not really something you can do much about either, besides "Uninstalling the applications completely, then re-installing them."
     
  4. sauncraig

    sauncraig Thread Starter

    Joined:
    Apr 20, 2010
    Messages:
    2
    Thanks Guys for all your help! I finally got in touch with someone at Brother that knew something and after reinstalling several times I found out that it was just me that didn't know the machine. I was coping to email without an Outlook acct. and he helped me save the files so I could email through my gmail acct.
     
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