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Solved: When playing games, screen goes blank and there is a buzzing sound from the s

Discussion in 'Games' started by BrijG, Jan 24, 2011.

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  1. BrijG

    BrijG Thread Starter

    Joined:
    Jan 24, 2011
    Messages:
    12
    Hey,

    Basically started last Friday, i installed crisis and played it for a bit and everything worked fine. I then installed black and white 2 and after 20mins of playing it the screen went blank and there was a buzzing noise coming from my speakers. I switched off the computer and uninstalled black and white 2 and crisis. I then began playing LOTRO and the problem still persisted! So I decided to do a disk defrag, there was no change. I then restored by PC to a a couple of days before I installed crisis and Black and white 2 but its still happening whenever I play LOTRO, but this time the blank screen is not accompanied by the buzzing noise from the speakers.
    I really dont know what to do and this is becoming a bit frustrating. It only seems to happen when I'm playing games.

    Brijesh
     
  2. BrijG

    BrijG Thread Starter

    Joined:
    Jan 24, 2011
    Messages:
    12
    Heres my specs

    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows 7 Home Premium , 64 bit
    Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 4
    RAM: 6143 Mb
    Graphics Card: NVIDIA GeForce GT 220 , 1024 Mb
    Hard Drives: C: Total - 468941 MB, Free - 338582 MB; D: Total - 469464 MB, Free - 198724 MB;
    Motherboard: Packard Bell, EG43M, ,
    Antivirus: avast! Antivirus, Updated and Enabled
     
  3. Tanis

    Tanis

    Joined:
    May 29, 2006
    Messages:
    3,969
    First Name:
    Shane
    Hi and welcome to TSG.

    First things I would look at are your temperatures and check your drivers are fully up to date.

    Download and install HWMonitor, use the v1.17 links on the right side of the page. When installed, run the program and it will open a window on your desktop. Once that window is open try running a game for a couple of minutes (hopefully without it crashing), then exit the game and post a screenshot of the full HWmonitor window.

    How long have you had the PC and have you ever cleaned it out inside the case?
     
  4. BrijG

    BrijG Thread Starter

    Joined:
    Jan 24, 2011
    Messages:
    12
    Hey Tanis,

    Thanks for the welcome.
    Okay, I updated my NVIDIA driver and my Realtek audio driver. I then tried playing LOTRO for 5mins or so and it still kept on crashing :( It seems like this crashing problem is becoming more frequent. I did finally manage to keep the game running for arund 5mins and took screenshots of HWMonitor after I exited the game, which I have put in an attachment.

    Brij
     

    Attached Files:

  5. BrijG

    BrijG Thread Starter

    Joined:
    Jan 24, 2011
    Messages:
    12
    Heres what I got from my dxdiag:

    ------------------
    System Information
    ------------------
    Time of this report: 1/25/2011, 15:49:07
    Machine name: BRIJ-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    Language: English (Regional Setting: English)
    System Manufacturer: Packard Bell
    System Model: ixtreme M5722
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz
    Memory: 6144MB RAM
    Available OS Memory: 6144MB RAM
    Page File: 1355MB used, 10929MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 120 DPI (125 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GT 220
    Manufacturer: NVIDIA
    Chip type: GeForce GT 220
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_2160174B&REV_A2
    Display Memory: 3822 MB
    Dedicated Memory: 1007 MB
    Shared Memory: 2815 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: HP v185w Wide LCD Monitor
    Monitor Model: HP v185w
    Monitor Id: HWP2820
    Native Mode: 1366 x 768(p) (59.790Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.15.0011.8637 (English)
    Driver Version: 8.15.11.8637
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/14/2009 00:15:00, 9480192 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-4960-11CF-4655-6B0102C2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0A20
    SubSys ID: 0x2160174B
    Revision ID: 0x00A2
    Driver Strong Name: oem9.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section003:8.15.11.8637:pci\ven_10de&dev_0a20
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025024D&REV_1002
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/14/2009 00:07:00, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (HDMI) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025024D&REV_1002
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/14/2009 00:07:00, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025024D&REV_1002
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/14/2009 00:07:00, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: HP Wireless Comfort Desktop
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0461, 0x4D5A
    FF Driver: n/a

    Device Name: HP Wireless Comfort Desktop
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0461, 0x4D5A
    FF Driver: n/a

    Device Name: IOI Smart Reader
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0A48, 0x4001
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3A39
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x0461, 0x4D5A
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x0461, 0x4D5A
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 339.8 GB
    Total Space: 468.9 GB
    File System: NTFS
    Model: WDC WD10EADS-00M2B0 ATA Device

    Drive: D:
    Free Space: 198.7 GB
    Total Space: 469.5 GB
    File System: NTFS
    Model: WDC WD10EADS-00M2B0 ATA Device

    Drive: E:
    Model: HL-DT-ST DVDRAM GH41N ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    Drive: K:
    Model: QHMT 6B4LIZ0 SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_024D1025&REV_00\3&11583659&0&D1
    Driver: n/a

    Name: Intel(R) ICH10 LPC Interface Controller - 3A18
    Device ID: PCI\VEN_8086&DEV_3A18&SUBSYS_024D1025&REV_00\3&11583659&0&F8
    Driver: n/a

    Name: NVIDIA GeForce GT 220
    Device ID: PCI\VEN_10DE&DEV_0A20&SUBSYS_2160174B&REV_A2\4&393C5E35&0&0008
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_024D1025&REV_00\3&11583659&0&D0
    Driver: n/a

    Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
    Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_024D1025&REV_03\3&11583659&0&08
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
    Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_024D1025&REV_00\3&11583659&0&E1
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_024D1025&REV_00\3&11583659&0&EA
    Driver: n/a

    Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
    Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_024D1025&REV_03\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_024D1025&REV_00\3&11583659&0&E0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_024D1025&REV_00\3&11583659&0&E9
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_024D1025&REV_90\3&11583659&0&F0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_024D1025&REV_00\3&11583659&0&D8
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_024D1025&REV_00\3&11583659&0&E8
    Driver: n/a

    Name: Intel(R) 82567V-2 Gigabit Network Connection
    Device ID: PCI\VEN_8086&DEV_10CE&SUBSYS_024D1025&REV_00\3&11583659&0&C8
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_024D1025&REV_00\3&11583659&0&D7
    Driver: n/a

    Name: Intel(R) ICH10 Family SMBus Controller - 3A30
    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_024D1025&REV_00\3&11583659&0&FB
    Driver: n/a

    Name: Atheros AR5006GS Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_001B&SUBSYS_530111AD&REV_01\4&342363C1&0&10F0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_024D1025&REV_00\3&11583659&0&EF
    Driver: n/a

    Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
    Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_024D1025&REV_00\3&11583659&0&FD
    Driver: n/a

    Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_024D1025&REV_00\4&2C72FD5E&0&00E1
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_024D1025&REV_00\3&11583659&0&D2
    Driver: n/a

    Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
    Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_024D1025&REV_00\3&11583659&0&FA
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0BE2&SUBSYS_2160174B&REV_A1\4&393C5E35&0&0108
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3502.0922
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3502.0922
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16648
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16648
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
    File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3502.0922
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16648
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    Lernout & Hauspie CELP 4.8kbit/s,0x00200000,1,1,quartz.dll,6.06.7600.16490
    Lernout & Hauspie SBC 8kbit/s,0x00200000,1,1,quartz.dll,6.06.7600.16490
    Lernout & Hauspie SBC 12kbit/s,0x00200000,1,1,quartz.dll,6.06.7600.16490
    Lernout & Hauspie SBC 16kbit/s,0x00200000,1,1,quartz.dll,6.06.7600.16490
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
    PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16490
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16648
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16648
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16648

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

    WDM Streaming Rendering Devices:
    HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16648

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    Audio Renderers:
    Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7600.16490
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
    Digital Audio (HDMI) (High Defi,0x00200000,1,0,quartz.dll,6.06.7600.16490
    Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7600.16490
    DirectSound: Digital Audio (HDMI) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
    DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
    DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
     
  6. Tanis

    Tanis

    Joined:
    May 29, 2006
    Messages:
    3,969
    First Name:
    Shane
    Hi,

    Looking at your temps, unfortunately the main one I wanted to see isn't there, the temp for the GT220 Graphics Card. This isn't anything you have done, having said that, all your other system temps look OK. Just to make sure, have you checked inside the case for dust build up? You can also try running a game with the side of the case removed, this can often indicate if the problem is heat related or not. If it works OK, or for significantly longer with the side of the case removed then you may well have a heat related problem.

    Where did you get your Graphics Card and Audio Drivers from, I ask as the graphics card drivers you are using are still quite old. Your DXDiag says you are using version 186.37 and the latest version from Nvidia is 266.58 released 18th Jan 2011 (http://www.nvidia.co.uk/object/win7-winvista-64bit-266.58-whql-driver-uk.html). I am using these latest ones with my card and haven't noticed any problems, they were a little problematic to install compared to my previous experience of NVidia drivers but that might have just been me. I had to go into Safe Mode, totally uninstall the previous version adn then I rebooted to install the newer ones in normal mode, they just wouldn't update if I tried to overwrite existing drivers (I also use Win 7 64 bit).

    I assume these games have worked fine previously, you haven't changed any hardware in the machine since it came out the factory?
     
  7. extremelyawesome

    extremelyawesome

    Joined:
    Apr 4, 2010
    Messages:
    23
    That happened to me, with the 186.37 once with Crysis. I update my drivers every time they release new ones. It works fine now. But I use Windows Vista Home Premium 32-bit so my results may be different. But you are right Tanis. I have to go into Safe Mode, but it doesn't bother me as I like my games running fine. Also, BrijG, have you got any other games you could try?
     
  8. BrijG

    BrijG Thread Starter

    Joined:
    Jan 24, 2011
    Messages:
    12
    Well I got the drivers off the Packard Bell Download Center (put in my model number and it gave me those to download). And yes this PC is totally stock. I must admit I haven't cleaned it from the inside (I've had the PC for just over a year), but I will get straight to it after I find my toolkit :)
    Strange thing is crisis worked fine when I played it, it was soon as I downloaded Black and White 2 that the blank screen problems occured. Currently the only game I got on the PC is Lord of the Rings Online.

    P.S I downloaded the driver you gave me from the link, I will run a game and see if its been fixed. Also how is the best way to make sure all my drivers are up to date?
     
  9. Tanis

    Tanis

    Joined:
    May 29, 2006
    Messages:
    3,969
    First Name:
    Shane
    The easiest way to keep drivers up to date, as far as I am concerned, is to manually check yourself periodically. Don't rely on Windows to do it for you as that will almost always be out of date. I normally resort to the machine manufacturers drivers only if I have an issue of some kind, otherwise I will almost always use the drivers produced by the specific component manufacturer. i.e. Nvidia graphics card - get drivers direct from NVidia website.

    As for the cleaning, use canned air to give it a good blast out (while switched off obviously :) ), pay particular attention to heat sinks and fans. If you use the canned air on the fans make sure you hold the fan blades still while you do it as the fast airflow can overspin the fans and damage the bearings.

    What antivirus and firewalls are you using?
     
  10. BrijG

    BrijG Thread Starter

    Joined:
    Jan 24, 2011
    Messages:
    12
    Okay, since I updated the Nvida driver, the problem is still occuring.
    I use avast antivirus and the standard windows firewall.
    Will try cleaning the inside of the PC now.
     
  11. Tanis

    Tanis

    Joined:
    May 29, 2006
    Messages:
    3,969
    First Name:
    Shane
    OK, might be worth running some tests on the RAM etc aswell, have covered the basics for the graphics and that isn't helping :(.

    Download memtest86, get the bootable ISO version and create a bootable CD. When you have the CD done, stick it in the CD/DVD ROM, and reboot your machine. It may not have the CD/DVD setup to boot from first, if that is the case you will need to go into the BIOS and change the boot order to set the CD/DVD before the hard drive.

    Once you have booted with the CD then run the full RAM test, this may take a while to complete (hours) and it is best to let it complete at least 2 full sets of tests. See if any errors are reported at the end of the tests, if there is nothing then your RAM is OK.

    Also, while you are inside the case doing a bit of spring cleaning, double check that all cables and connectors are fitted securely.

    How old is the PC? Your power supply could be another cause of the problem if it is aging a bit. When running games it puts extra demand on the power supply and if it is struggling to produce the required power levels that can cause all sorts of wierd and wonderful things to happen.
     
  12. BrijG

    BrijG Thread Starter

    Joined:
    Jan 24, 2011
    Messages:
    12
    Hey,

    Sorry I haven't kept you posted for the past couple of days, have had alot of work on. Anyways, I cleaned the inside of PC, there wasn't much dust compared to other PC's I have cleaned and suprisingly it seems to have worked. Games seems to run fine, and there hasn't been any blank screens :D
    Thanks for all the help and speedy replies Tanis, I really appreciate it!

    Brij

    p.s. will it be fine to install crisis and black and white 2 again now?
     
  13. Tanis

    Tanis

    Joined:
    May 29, 2006
    Messages:
    3,969
    First Name:
    Shane
    No problem at all with the replies, I am not always the quickest to get do it myself (as you can see with this post .. haha). If the problem appears to have gone for the time being, and it appeared to start when you installed Crisis / Black and White 3, then I would certainly re-install them and see how it goes.

    You don't necessarily need alot of dust to build up, it could just build up in the worst places :)

    Lets hope it is all sorted.
     
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