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Solved: Which Norton Removal tool to use?

Discussion in 'General Security' started by paintergirl, Apr 27, 2010.

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  1. paintergirl

    paintergirl Thread Starter

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    After uninstalling Norton 360 (version 2.0) from my laptop (Vista Home Premium) I can no longer open any internet browsers. Through my research I have determined that I must 1st use the Norton Removal tool and then download either AVG or Microsoft Security Essentials for my protection. When I went to look for the Norton tool I found an overwhelming # of places to download from , the one at the Symantec site has you check which Norton product you have and my version is not listed. Any Ideas?
     
  2. flavallee

    flavallee Trusted Advisor

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    Download Norton Removal Tool 2010.0.5.18 from here and save it.

    Close all open browser and program windows.

    Double-click the saved file to run it.

    Restart your computer after it finishes.

    Run it and restart a second time.

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  3. Phantom010

    Phantom010 Trusted Advisor

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  4. flavallee

    flavallee Trusted Advisor

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    Two heads thinking alike. :D

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  5. Phantom010

    Phantom010 Trusted Advisor

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    Looks like it. [​IMG]
     
  6. paintergirl

    paintergirl Thread Starter

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    Thanks! Yeah! Now I can open my internet browser. Should I go right ahead and download Microsoft Security Essentials or AVG from my laptop directly or should I download to a thumb drive from my desk top. Which is the better antivirus and which is the best way to install on my laptop? Should I also have Windows Firewall and/or Windows Defender turned on too?
     
  7. flavallee

    flavallee Trusted Advisor

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    My personal favorites are

    AVG 9.0.814 - for combating viruses

    Malwarebytes Anti-Malware 1.45 and SUPERAntiSpyware 4.35.0.1002 - for combating malware and spyware

    10 different people will give you 10 different opinions on what they like and use.

    Windows Defender does a poor job, so I keep it disabled in my Vista computer.

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