Solved: wifi cant connect to local/home network

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plshlpme

Thread Starter
Joined
Apr 16, 2010
Messages
6
lost wifi access thru local (home) connection. can connect thru public network. my grandma during last visit accidentally changed the network to her laptop. Have tried to reset netgear wnr2000v1 with pin in back. turned off and waited and turned back on again--no success. have tried to set up new network--see the network listed but no internet access available. have modem/router from comcast. My laptop is Acer Aspire 5733 with Lan Broadcom and wireless lan atheros. Hope that helps. gettting discouraged. have looked on your other threads/posts for suggestions-have tried many so far no help. have used your website in past and has always helped esp. since I'm not very computer savvy. How can I get my wifi connected again.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Vicatron>PING192.169.2.1
'PING192.169.2.1' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\Vicatron>Ping google.com
Pinging google.com [72.14.204.147] with 32 bytes of data:
Reply from 72.14.204.147: bytes=32 time=31ms TTL=52
Reply from 72.14.204.147: bytes=32 time=30ms TTL=52
Reply from 72.14.204.147: bytes=32 time=30ms TTL=52
Reply from 72.14.204.147: bytes=32 time=30ms TTL=52
Ping statistics for 72.14.204.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 31ms, Average = 30ms
C:\Users\Vicatron>
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,446
Please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector and show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

plshlpme

Thread Starter
Joined
Apr 16, 2010
Messages
6
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Vicatron>IPconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Vicatron-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : F2-DF-9A-61-8B-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain.invalid
Description . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adapter
Physical Address. . . . . . . . . : D0-DF-9A-61-8B-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Ethernet
Physical Address. . . . . . . . . : B8-70-F4-AA-BA-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f10e:9632:f2d1:d6a5%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, December 07, 2011 3:33:16 PM
Lease Expires . . . . . . . . . . : Thursday, December 08, 2011 3:33:16 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 236745992
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-B1-0C-9C-B8-70-F4-AA-BA-C9
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Hamachi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-05-13-84-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::513:8423(Preferred)
Link-local IPv6 Address . . . . . : fe80::9cbf:9f93:d04b:4cce%15(Preferred)
IPv4 Address. . . . . . . . . . . : 5.19.132.35(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Wednesday, December 07, 2011 3:32:28 PM
Lease Expires . . . . . . . . . . : Thursday, December 06, 2012 3:34:35 PM
Default Gateway . . . . . . . . . : 5.0.0.1
DHCP Server . . . . . . . . . . . : 5.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 276461929
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-B1-0C-9C-B8-70-F4-AA-BA-C9
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{8C0851C0-F671-43C7-8899-C67F403169E4}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{47C247E4-6B48-4C6F-A2A3-397B7D3116D3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.domain.invalid:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2ca3:1532:bc54:a89a(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2ca3:1532:bc54:a89a%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{5B06BF4C-FFD7-4511-9771-B9D290391CC5}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Vicatron>


 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,446
Disable encryption on the router and try to connect. If successful you can probably re-enable encryption and reconnect.
 

plshlpme

Thread Starter
Joined
Apr 16, 2010
Messages
6
how do I disable encryption on router--thru control panel...etc. (step by step) or by accessing netgears website. Sorry if sounds like a real weird question--I just don't know.
 

plshlpme

Thread Starter
Joined
Apr 16, 2010
Messages
6
went to netgear's website and looked under wireless settings. In wireless network changed security options to none--is that right?
 

plshlpme

Thread Starter
Joined
Apr 16, 2010
Messages
6
works fine with "none" as security option but won't work with WPA2-PSK (ADS) as recommeded by netgear. Is leaving no security a cause for concern?
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,446
Make sure you have the latest wireless driver from your laptop manufacturer's web site.

Try WPA-PSK TKIP encryption. In practice it is still as secure as WPA2-PSK AES, as nobody has yet broken it.
 

plshlpme

Thread Starter
Joined
Apr 16, 2010
Messages
6
checked the wireless driver updates and if working properly before I contacted you. Have changed to WPA-PASK TKIP encryption, seems to be working now. I was able to connect yesterday with no problems. THANKS FOR YOUR HELP. SO GLAD I FOUND THIS WEBSITE--IT ROCKS!!! THANKS AGAIN AND KEEP YOU IN MIND IF/WHENEVER I MAY ENCOUNTER ANY OTHER COMP PROBLEMS. PEACE OUT>>>>>>>>>>>
 
Joined
Dec 21, 2011
Messages
1
After going through all of the procedures here, I figured I'd better get a new card. When I opened the bottom cover I noticed only one antenna lead going to terminal 2. I moved that lead wire to terminal 1. Coincidence?
 
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