Solved: Will not start up after cleaning out popups

[JJ99]

After cleaning popup files with SPYBOT, my laptop computer will only go to the background screen with no icons and an error message that "THIS PROGRAM HAS PERFORMED AN ILLEGAL OPERATION AND WILL BE SHUT DOWN" And the only option is to close.
I am using windows 98.

The detailed error message is:
EXPLORER caused an invalid page fault in module EXPLORER.EXE at 0167:00401f31.
Registers:
EAX=00000000 CS=0167 EIP=00401f31
EFLGS= 00010246
EBX=00000001 SS=016f ESP= 0080feec
EBP=0080fef4
ETC ETC ETC. . .

dont know what to do please help.. any suggestions would be appreciated.

JJ99

 

[Rollin' Rog]

First, hold the ctrl key down on startup so you get the Windows startup menu. Choose the "command prompt" option. At the prompt enter:

scanreg /restore

Using your arrow keys, choose a started registry just prior to the problem. Since you did some prior cleaning, you may get some "file missing" errors, but the idea is to get back to your desktop without the explorer error for now.


If that fails to resolve it, follow instructions in this thread to boot to the "winfile" shell. Once there, try re running Internet Explorer setup or going to add remove programs to remove it. Change the shell back to explorer.exe (File > run: system.ini) BEFORE rebooting and then see if you get the same error on restart. If you do, you may need to replace Explorer.exe.

http://forums.techguy.org/showthread.php?s=&threadid=145869

 

[JJ99]

Thanks Rollin Rog the scanreg/restore worked

JJ99

First, hold the ctrl key down on startup so you get the Windows startup menu. Choose the "command prompt" option. At the prompt enter:

scanreg /restore

Using your arrow keys, choose a started registry just prior to the problem. Since you did some prior cleaning, you may get some "file missing" errors, but the idea is to get back to your desktop without the explorer error for now.


If that fails to resolve it, follow instructions in this thread to boot to the "winfile" shell. Once there, try re running Internet Explorer setup or going to add remove programs to remove it. Change the shell back to explorer.exe (File > run: system.ini) BEFORE rebooting and then see if you get the same error on restart. If you do, you may need to replace Explorer.exe.

http://forums.techguy.org/showthread.php?s=&threadid=145869

 

[Rollin' Rog]

It works, I've found, when that specific error address is in the explorer error -- otherwise it's the other drill to reinstall IE.

You're most welcome. I'll mark the thread "Solved" but for future reference this option is available to you in the Thread Tools Tab.