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Solved: Win 7 32-bit files do not open in Win 8 64-bit laptop

Discussion in 'Windows 8' started by eagleswings, Dec 23, 2012.

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  1. eagleswings

    eagleswings Thread Starter

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    I have a brand new HP 650 laptop with Windows 8 Single Language installed. The system uses 64-bit Operating System, x64-based processor. I cannot open any file that was created in my old laptop which uses Windows 7 32-bit system, x86-based processor.

    Please any solution?
     
  2. raybro

    raybro

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    What are some of the file extensions?
     
  3. eagleswings

    eagleswings Thread Starter

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    .docx
    .xlsx
     
  4. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    have you installed office in the new computer
    they are office files
    Also right click the files and select properties, then unblock
    If you have Office 2010 on new computer, it has increased security over earlier versions of office & will warn about opening files transferred from a different computer, until unblocked. Sometimes if somebody has pressed the do not alert me button, it just refuses to open them, instead of alerting you to the fact they were transferred and might be malicious or problematic
     
  5. eagleswings

    eagleswings Thread Starter

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    Office 2010 was installed on the Win 7 32-bit laptop and I've also installed Office 2010 on the Win 8 64-bit laptop. Are the files hidden?
     
  6. saikee

    saikee

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    There could be an ownership issue if the files are place in the C drive of the original Win7 drive. Place it in a partition/drive that has no operating system may cure it.
     
  7. eagleswings

    eagleswings Thread Starter

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    I actually copied the files in the Win 7 32-bit laptop into a flash disk but the files will not transfer from the flash disk into the Win 8 64-bit laptop
     
  8. dvk01

    dvk01 Moderator Malware Specialist

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    what problems or error messages do you get when trying to copy them to the new laptop
     
  9. eagleswings

    eagleswings Thread Starter

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    dvk01 I could not see any error message. I had to reset the Win 8 laptop by pressing F11 at startup. Though it took 5hrs+ to complete the process, the laptop is working fine now. I can transfer files and have been able to create the Recovery Disks which I could not do before. I suppose there was some OS corruption with the original installation that came with the laptop.
    Thanks
     
  10. dvk01

    dvk01 Moderator Malware Specialist

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    things happen and resetting W8 does cure almost everything
     
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