Win7 64 bit OEM, ASUS P6T MB (Not Over clocked) with 6GB Ram, bought from computer store who built computer, I have had about 4 shut downs with the following reported on boot up;
NOTE: It has never happened while I'm sitting at computer.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3081
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80062E4A20
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8008CBBCC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\021110-15990-01.dmp
C:\Users\Bill\AppData\Local\Temp\WER-51449-0.sysdata.xml
Hi plese go to C:\windows\minidump\021110-16177-01.dmp and copy it to a folder then right click and choose send to compressed zip option,next attach it to your next post use the go advanced button on the thread page then use the paperclip to attach to your post someone here can run it through a debug and try to help track down the issue.
This is a bit of info on the error code but a debug should tell us more
0x0000009F: DRIVER_POWER_STATE_FAILURE (Click to consult the online <A class=rk href="http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/prmd_stp_ulhr.asp" target=_blank>Win XP Resource Kit article.) A driver is in an inconsistent or invalid power state. Typically occurs during events that involve power state transitions, such as shutting down, or moving into or out of standby or hibernate mode.
But the "Power State" error is often associated with attached devices -- such as drives and adapters and these tend to occur during idle, sleep or on resume.
What devices are attached to the system?
Do upload the minidump as there may be a clue in the driver or module information there
Joeten & Rollin' Rog thanks for the replies had to go away for the day so didn't have a lot of time to get back here.
I'm starting to address your answers; I have attached the Minidump that Joeten requested.
View attachment Minidump.zip
Rollin' Rog; when I return to the computer it is completely shut down and has to re started, I have had a Powered USB HDD attached but turned off at the caddy, and a USB Kyocera Printer attached.
The fault seems to be occurring in a RealTek NIC driver, but with Zone Alarm installed -- it could be the underlying cause as I have seen ZA associated with a number of networking related and 9F faults.
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys
I solved my RealTek problem that caused a failed Shutdown (Bugcheck 9f) instead of Sleep/Hibernate by rolling ReakTek driver back to previous version. I had trusted MSFT to provide a REAL driver from RealTek, but the Windows Update put one on that was NOT described or available from the RealTek site. Thus, rolling it back via Device Manager resolved my failed Shutdown, Bluescreen, 9f problem that should have been entering Sleep or Hibernate instead. Use of the WinDbg tool from MSFT allowed me to identify the problem. Hope this help you. fyi, I installed the optional RealTek update on 2/7/2010 and had 3 shutdowns before rolling it back. So far, none.
Thanks for that info, perhaps the poster did not look in the correct place for an available update as he reported finding none.
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