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Solved: Windows 7 aunthentication error?

Discussion in 'Windows 7' started by PDaniel, Feb 11, 2015.

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  1. PDaniel

    PDaniel Thread Starter

    Joined:
    Feb 11, 2015
    Messages:
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    OK. I have read up on my problem and i don't know what could have caused it. Here is some stuff.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {4F5CF5F0-FFF7-4429-A436-FCECE09ABB81}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150113-1808
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4F5CF5F0-FFF7-4429-A436-FCECE09ABB81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2857338894-2657639968-3289258767</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0320</Version><SMBIOSVersion major="2" minor="8"/><Date>20140509000000.000000+000</Date></BIOS><HWID>E1F23707018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-3372013
    Installation ID: 002611705406232714561672940131244066646721585742746514
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 1
    Trusted time: 2/10/2015 9:06:59 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:10:2015 19:41
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAEAAAADAAAAAwABAAEAHKLM4FbmrA5qUibr6kAqukXhlPaWLHLbyPY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    SSDT Ther_R Ther_Rvp
    SSDT Ther_R Ther_Rvp
    SSDT Ther_R Ther_Rvp
    SSDT Ther_R Ther_Rvp
    SSDT Ther_R Ther_Rvp
    BGRT ALASKA A M I


    Someone please let me know whats going on so i can update windows.

    P.S.- When i turn on my P.C. it does not launch windows. I have checked my bios launch settings and they seem fine. When i press my restart button on my computer it restarts but goes straight to recovery mode. After it thoroughly checks my computer for issues and finds none, it opens up an H.P. recovery tool. I hit close and my computer successfully restarts with minimal errors except for the fact that multiple "You may be a victim of counterfeit." Please help i need to update windows.
     
  2. PDaniel

    PDaniel Thread Starter

    Joined:
    Feb 11, 2015
    Messages:
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    UPDATE: For some reason all my hidden system folders and files are now unhidden.
     
  3. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Might help if you gave us some background--what kind of PC? From where did the OS and Product Key come? Etc.

    Else we'll just have to assume it is pirated, since you're showing a leaked key.
     
  4. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    If that computer is a HP/Compaq brand, advise what model name and model number it is.

    Also advise what the part/product number(P/N) on it is.

    -----------------------------------------------------------
     
  5. PDaniel

    PDaniel Thread Starter

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    It is an HP Envy Phoenix. The OS came with it and i have never made any changes. The model number is 810-145qe. The product number (although i have changed out the motherboard) is J0X43AV#ABA. My problem is ongoing and i was just going to buy a whole new drive w/ another copy of windows 7.
     
  6. PDaniel

    PDaniel Thread Starter

    Joined:
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    PLUS: Windows will no longer start. It goes to a Startup troubleshooter that, if i close immediately, allows windows to launch.
     
  7. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,588
    IMO, that is your best option. That OS is not legit and that very well could be the cause of your issues.
     
  8. flavallee

    flavallee Trusted Advisor

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    HP ENVY Phoenix 810-145qe custom-to-order desktop

    Depending on which customizable options you selected, it came with Windows 7 Home Premium 64-bit or Windows 7 Professional 64-bit.

    It also came with a MSI MS-7826 (Kaili) motherboard.

    You didn't advise the motherboard description you replaced it with or how you reinstalled Windows 7.
     

    Attached Files:

  9. TerryNet

    TerryNet Moderator

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    Almost definitely the source of the issues. Microsoft considers a different motherboard to be a different computer, hence making the preinstalled OEM version non-genuine. I understand that if you call Microsoft and plead your case that sometimes the person on the other end of the line does not hew strictly to that policy.

    Also, since you did not mention the installation of Windows and the latest correct drivers after the motherboard replacement I am left wondering if you did that, or are trying to run with the original Windows installation and the drivers for the old motherboard.
     
  10. PDaniel

    PDaniel Thread Starter

    Joined:
    Feb 11, 2015
    Messages:
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    I used a tool to re enable my O.S. called [name of pirating tool removed by mod]. Thanks for the help but I've got it covered.
     
  11. flavallee

    flavallee Trusted Advisor

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    If I'm correct, [name of pirating tool removed by mod] is used to activate pirated copies of Windows and Office.

    ------------------------------------------------------------
     
  12. TerryNet

    TerryNet Moderator

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    Thank you for confirming that your OS is non-genuine.
     
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