Solved: Windows 7 aunthentication error?

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PDaniel

Thread Starter
Joined
Feb 11, 2015
Messages
5
OK. I have read up on my problem and i don't know what could have caused it. Here is some stuff.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4F5CF5F0-FFF7-4429-A436-FCECE09ABB81}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4F5CF5F0-FFF7-4429-A436-FCECE09ABB81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2857338894-2657639968-3289258767</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0320</Version><SMBIOSVersion major="2" minor="8"/><Date>20140509000000.000000+000</Date></BIOS><HWID>E1F23707018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7601.0000-3372013
Installation ID: 002611705406232714561672940131244066646721585742746514
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 1
Trusted time: 2/10/2015 9:06:59 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:10:2015 19:41
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAAADAAAAAwABAAEAHKLM4FbmrA5qUibr6kAqukXhlPaWLHLbyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
BGRT ALASKA A M I


Someone please let me know whats going on so i can update windows.

P.S.- When i turn on my P.C. it does not launch windows. I have checked my bios launch settings and they seem fine. When i press my restart button on my computer it restarts but goes straight to recovery mode. After it thoroughly checks my computer for issues and finds none, it opens up an H.P. recovery tool. I hit close and my computer successfully restarts with minimal errors except for the fact that multiple "You may be a victim of counterfeit." Please help i need to update windows.
 

PDaniel

Thread Starter
Joined
Feb 11, 2015
Messages
5
UPDATE: For some reason all my hidden system folders and files are now unhidden.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,405
Might help if you gave us some background--what kind of PC? From where did the OS and Product Key come? Etc.

Else we'll just have to assume it is pirated, since you're showing a leaked key.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,154
When i press my restart button on my computer it restarts but goes straight to recovery mode. After it thoroughly checks my computer for issues and finds none, it opens up an H.P. recovery tool.
If that computer is a HP/Compaq brand, advise what model name and model number it is.

Also advise what the part/product number(P/N) on it is.

-----------------------------------------------------------
 

PDaniel

Thread Starter
Joined
Feb 11, 2015
Messages
5
It is an HP Envy Phoenix. The OS came with it and i have never made any changes. The model number is 810-145qe. The product number (although i have changed out the motherboard) is J0X43AV#ABA. My problem is ongoing and i was just going to buy a whole new drive w/ another copy of windows 7.
 

PDaniel

Thread Starter
Joined
Feb 11, 2015
Messages
5
PLUS: Windows will no longer start. It goes to a Startup troubleshooter that, if i close immediately, allows windows to launch.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,166
It is an HP Envy Phoenix. The OS came with it and i have never made any changes. The model number is 810-145qe. The product number (although i have changed out the motherboard) is J0X43AV#ABA. My problem is ongoing and i was just going to buy a whole new drive w/ another copy of windows 7.
IMO, that is your best option. That OS is not legit and that very well could be the cause of your issues.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,154
It is an HP Envy Phoenix. The OS came with it and i have never made any changes. The model number is 810-145qe. The product number (although i have changed out the motherboard) is J0X43AV#ABA.
HP ENVY Phoenix 810-145qe custom-to-order desktop

Depending on which customizable options you selected, it came with Windows 7 Home Premium 64-bit or Windows 7 Professional 64-bit.

It also came with a MSI MS-7826 (Kaili) motherboard.

You didn't advise the motherboard description you replaced it with or how you reinstalled Windows 7.
 

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TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,405
although i have changed out the motherboard
Almost definitely the source of the issues. Microsoft considers a different motherboard to be a different computer, hence making the preinstalled OEM version non-genuine. I understand that if you call Microsoft and plead your case that sometimes the person on the other end of the line does not hew strictly to that policy.

Also, since you did not mention the installation of Windows and the latest correct drivers after the motherboard replacement I am left wondering if you did that, or are trying to run with the original Windows installation and the drivers for the old motherboard.
 

PDaniel

Thread Starter
Joined
Feb 11, 2015
Messages
5
I used a tool to re enable my O.S. called [name of pirating tool removed by mod]. Thanks for the help but I've got it covered.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,154
I used a tool to re enable my O.S. called [name of pirating tool removed by mod]. Thanks for the help but I've got it covered.
If I'm correct, [name of pirating tool removed by mod] is used to activate pirated copies of Windows and Office.

------------------------------------------------------------
 
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