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Solved: windows 7 new laptop sound quit working need help fast

Discussion in 'Windows 7' started by xfile47, Nov 21, 2011.

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  1. xfile47

    xfile47 Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    2,142
    windows 7 Laptop
    built in sound
    Dell
    Inspiron
    had sound working and a few days later lady calls me and said it don't work now, don't no what they did, speaker has red x and can't get anysound

    only has headset plugins for bluetooth say you can also plug in powered speakers into one but that didn't work either, keeps saying everything is unplugged when nothing should have to be plugged in any way , need help asap please
     
  2. xfile47

    xfile47 Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    2,142
    windows 7 new laptop sound quit working need help fast
    windows 7 Laptop
    built in sound
    Dell
    Inspiron
    had sound working and a few days later lady calls me and said it don't work now, don't no what they did, speaker has red x and can't get anysound

    only has headset plugins for bluetooth say you can also plug in powered speakers into one but that didn't work either, keeps saying everything is unplugged when nothing should have to be plugged in any way , need help asap please

    it hass sound at first she could hear cards shuffleing in a game and differndt sounds here is some of what was on the computer I read it as one of those intregrated sound cards

    ALSO INCLUDED WITH YOUR SYSTEM

    SYSTEM Inspiron 17R
    VIDEO CARD Intel HD Graphics/HD Graphics 3000 with up to 1.6GB Dynamic Video Memory
    INTERNAL OPTICAL DRIVE 8X Tray Load CD/DVD Burner (Dual Layer DVD+/-R Drive) with Roxio Creator 2011
    FACIAL RECOGNITION SOFTWARE Integrated 1.0 mega pixel widescreen HD Webcam
    DISPLAY 17.3" HD+ (1600 x 900) LED Display with TrueLife™
    SYSTEM COLOR Switch by Design Studio - Diamond Black
    Network Card Integrated 10/100 Network Card
    Adobe Reader Adobe Acrobat X Reader
    SOUND OPTIONS HD Audio 2.0 Support SRS™ Premium Sound
    WIRELESS CARDS Intel® Centrino® Wireless-N 1030, 1x2 bgn + Bluetooth
    BATTERY OPTIONS 48 WHr 6-cell Lithium Ion Primary Battery
    Regional Base Components DAO English Regional Base Components
    Miscellaneous FREE 1YR Subscription to Shockwave Unlimited.
    Thank You for Choosing Dell Q1705_016/Roxio Upsell/BTO/C5
     
  3. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,935
    First Name:
    Rob
    I've combined your two threads together, please only start one thread per issue.

    As for the problem, have you tried to uninstall and reinstall the sound drivers? They should be available on the Dell website. Also if its a new laptop then she should have free warranty service from Dell.

    Edit: Do not continue to post duplicates, you have been warned, I have deleted those threads after merging these threads.
     
  4. xfile47

    xfile47 Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    2,142
    Fine, I told you I couldn't find it , I like to go to quicklinks then subscribed threads to check on my threads but can't now, like I said I never post dublicates and thought I had deleted the others so again , I am sorry sure would like to be able to use quicklinks, oh well, thanks
     
  5. xfile47

    xfile47 Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    2,142
    solved , chat sesssion with dell they took over remotely and it is bad part sending it and a tech to fix it I will mark it solved
     
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