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Solved: Windows 7 Printing

Discussion in 'Windows 7' started by stuart Jones, Jan 6, 2015.

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  1. stuart Jones

    stuart Jones Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    8
    I attempted to print but it says my printer no longer exists , when I try to add it says Active Directory Domain Service not running , there is also a message linked from bottom of screen " Windows Security Centre Services cannot be started??
    Any help please??:confused::confused::mad:

    Extra Information:-
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Windows 7 Ultimate
    Processor: Zoostorm ACPI x 64 PC
    Processor Count:
    RAM: 4GB
    Graphics Card:
    Hard Drives: SSD
    Motherboard:
    Antivirus: None
    1. Sorry the system gives message that it is unable to provide all information files may be missing??

    2. At the bottom of my screen is a message Open Action Centre and to turn on Windows Security Centre –It fails to with a message unable to turn start??

    Windows update was also not running but I appear to have recovered that!!

    3. In the Windows Update history I have a number of failed installations examples are below. I have attempted to install one but failed immediately??

    Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.187.122.0)
    Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics
    Update for Windows 7 for x64-based Systems (KB2847077)
    Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2598845)

    4. When I attempt to print it does not find my printer and when I attempt to add a printer it gives an error message - Active Directory Domain Services not running??
     
  2. Byteman

    Byteman Gone but Never Forgotten

    Joined:
    Jan 24, 2002
    Messages:
    17,742
    Hi, Please do this:

    http://static.techguy.org/download/SysInfo.exe

    download that to your download location...find the file, double click to open it ... then,

    Copy /Paste the results into a Reply here in your thread.....

    That will show us important generic info on things we need to see to help with your issue
     
  3. Agye

    Agye

    Joined:
    Aug 27, 2014
    Messages:
    228
    it looks like some of your services is not starting if that's the case then that's why the printer and some windows updates is not working. for the printer why don't you try going to the computer services and check if the print spooler is on STOP.
     
  4. Agye

    Agye

    Joined:
    Aug 27, 2014
    Messages:
    228
    if it is start it and go through the services if most of them is as the same status as the printer STOP
     
  5. stuart Jones

    stuart Jones Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    8
    yes several of my Services including Windows Updater & Print spooler had stopped or were disabled - thanks for the advice it was most helpful. Cheers Stuart.
     
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