Solved: Windows 8.1 apps

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jeremyff

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Joined
Nov 28, 2011
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10
I recently re-installed windows 8.1 and none of the windows apps work - they just hang.
I have used the sundry tools recommended by other web users - no luck.
Any help will be appreciated

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Single Language, 64 bit
Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 8122 Mb
Graphics Card: Intel(R) HD Graphics Family, -2016 Mb
Hard Drives: C: Total - 433523 MB, Free - 369910 MB; D: Total - 19300 MB, Free - 2158 MB; F: Total - 499998 MB, Free - 414468 MB;
Motherboard: Hewlett-Packard, 2282
Antivirus: Windows Defender, Disabled Avast in use
 
Joined
Apr 10, 2006
Messages
2,607
Jeremy, what was the reason for the reinstall..?

Usually one would only do a complete reinstall if you were having serious problems. Perhaps the reason for the reinstall is somehow related to the Apps hanging....?

T.
 

jeremyff

Thread Starter
Joined
Nov 28, 2011
Messages
10
I was having wird computer problems and was afraid that I had a virus!! I put the computer back to factory settings then re-installed Windows 8.1. I am unable to open any of the apps; the Windows Store message "We weren't able to connect to the store.This might happen because of a server problem or the network connection might have timed out. (Ox80072ee2). I have changed my anti virus from Avast to Avira - still have same problem. I have used the Windows apps diagnostic tool as well as several other suggestions picked up on line.
 
Joined
Apr 10, 2006
Messages
2,607
Jeremy, how do you login - with a Local Account or a Microsoft Account..?

T.
 
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