Solved: Windows 98--HJT Log-I worked all night on this and must go back tommorw-please Help

[xfile47]

This lady (older lady I know) loves to play games and read the news on her computer, it has been really slow and her favorite game won't come up and the news site only gets the top half on the page and then won't do anything. you can get to other sites but slow. Anyway I was looking all night. Heres what I already did.
Adware SE 1.06 updated--ran--there were 70 items half were tracking cookies and alexa and possible, I deleted all with no problem.

Ran Spybot S&D 1.4 The new one and it caught 3 items all were deleted no problem.

She had the old AVG 6.0 Antivirus so I installed the new 7.0 updated and ran and it came up clean.

I did a HJT Log and was going to go to the site that reads it automatically and typed in the address and it came up forbidden. I have been to that site on XP--2000--And other 98s with no problem. So I decided to go into safemode.

I reran adware in safemode it was clean
I reran spybot in safemode it was clean
I took another HJT Log in safemode.

I went back to reg mode and told her there were some other programs she needed so I put Spyblaster 3.4 on
and also script defender and disabled WSH

I forgot to put ie-spyad on which I will do tommorew.
Then after putting them on I don't no why but I retyped that HJT site into the address bar again and it went right to the site. that was weird.

So I ran the safemode HJT Log on the site and there were three or four things I was concerned about but need help to be sure

Here is the safemode HJT LOG and at the bottome I will tell you the two I was espescially interested in and see what you think, here is the safemode log

Logfile of HijackThis v1.99.1
Scan saved at 10:59:28 PM, on 6/28/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\NEW HJT 1.00\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.ask.com/iesearch/index.asp?origin=7019
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://zone.msn.com/en/root/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EZN, Makers of EASY INTERNET
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [V128IID] Rundll32.exe C:\WINDOWS\SYSTEM\v128iitw.dll,STB_InitTweak
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [TClockEx] C:\PROGRAM FILES\TCLOCKEX\TCLOCKEX.EXE
O4 - Startup: MediaKey.lnk = C:\Program Files\MediaKey\Versato.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O16 - DPF: Dialpad Java Applet - http://dialpad.com/applet/src/vscp.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = i-rule.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 63.161.124.1

I was concerned about the 017 tht ends in i-rule.net
I found out that was an old e-mail address of her daughters, how in the heck did it get in there and why would it be in there and could it cause trouble and should it be taken out?

The second one is the 017 that ends in the 63.161.124.1 this lady has netins as a ISP and that is not one of there servers. I know all there servers and that is not one of them, so where did it come from and could it be causeing trouble?

And the R1 that ends in 7019 is that a site that should be there? that is not her home page, should that be taken out? and I think there is probably more but any help would really be appreciated, I have to go back there tomorrow about 9 am so if anyone can help Please.

This is the log that was taken in reg mode

Logfile of HijackThis v1.99.1
Scan saved at 10:15:56 PM, on 6/28/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\PROGRAM FILES\BROWSER MOUSE\BROWSER MOUSE\1.0\LWBWHEEL.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\MEDIAKEY\VERSATO.EXE
C:\PROGRAM FILES\MEDIAKEY\OSD.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\NEW HJT 1.00\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.ask.com/iesearch/index.asp?origin=7019
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EZN, Makers of EASY INTERNET
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [V128IID] Rundll32.exe C:\WINDOWS\SYSTEM\v128iitw.dll,STB_InitTweak
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [TClockEx] C:\PROGRAM FILES\TCLOCKEX\TCLOCKEX.EXE
O4 - Startup: MediaKey.lnk = C:\Program Files\MediaKey\Versato.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O16 - DPF: Dialpad Java Applet - http://dialpad.com/applet/src/vscp.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = i-rule.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 63.161.124.1

I dont know waht thata 016 is either the dialpad java applet anyway I will wait for a person that knows about these, Thanks

 

[khazars]

hi, welcome to TSG.

Turn on automatic updates for windows.

go to start/run/ type msconfig/click ok/click startup/uncheck this option KB891711.EXE
click ok. exit


have hijack this fix these entries. close all browsers and programmes before
clicking FIX.


O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O16 - DPF: Dialpad Java Applet - http://dialpad.com/applet/src/vscp.cab



download ccleaner and run it.

http://www.ccleaner.com/



Run ActiveScan online virus scan here

http://www.pandasoftware.com/activescan/

When the scan is finished, anything that it cannot clean have it delete it.
Make a note of the file location of anything that cannot be deleted so you
can delete it yourself.
- Save the results from the scan!



Run an online antivirus check from at least one and preferably 2 of the following sites....
http://housecall.trendmicro.com/


make sure autoclean is enabled on the scans

If it says any files can't be cleaned, delete them


post another log and active scan's log

 

[xfile47]

I will being going back to her house in a couple of hours and will do these things and then get back to you, I thank you very much for your help.

I also would be interested in knowing just for my sake, it that i-rule.net and the sever address that I had mentioned, is it ok to have a different server address in you HJT Log? And if that was her daughters e-mail the i-rule.net at one time could that have been the server she used with a different ISP? I am curious to if you could enlighten me, I will post back I am going to do the other things in about an hour,Thanks

I was just curioous cause I have never seen someones e-mail address in the HJT Log cause I guess here e-mail address at one time (the daughter) was
1st name last [email protected]

anyway I would like to know cause the ladys address that I am helping is
1st name last name @netins.net and different server addresses.

 

[khazars]

ok post another log when finished.

 

[xfile47]

I found out the other i-rule,net and that server number were on there from when her daughter had the computer, Panda came up clean, here is the log and Ii have one more question. She likes the Iowachannel.com and always was able to get to it and use it before a few days ago, now you can go right to the site but showe the top part where you can choose like the news or about 10 other items, well she always used to read that news, I can click on 2 or 3 things and get them to come up, but the news and the other ones, you click on them and the bottom progress bar shows them loading all the way but nothing comes up, I told her it was probably trouble on there end otherwise she would not get to the web site and be able to do some things, is that right? here is the log

Logfile of HijackThis v1.99.1
Scan saved at 10:28:50 AM, on 6/29/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\PROGRAM FILES\BROWSER MOUSE\BROWSER MOUSE\1.0\LWBWHEEL.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\MEDIAKEY\VERSATO.EXE
C:\PROGRAM FILES\MEDIAKEY\OSD.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\NEW HJT 1.00\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.ask.com/iesearch/index.asp?origin=7019
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://zone.msn.com/en/root/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EZN, Makers of EASY INTERNET
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [V128IID] Rundll32.exe C:\WINDOWS\SYSTEM\v128iitw.dll,STB_InitTweak
O4 - HKCU\..\Run: [TClockEx] C:\PROGRAM FILES\TCLOCKEX\TCLOCKEX.EXE
O4 - Startup: MediaKey.lnk = C:\Program Files\MediaKey\Versato.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = i-rule.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 63.161.124.1

 

[khazars]

clean log.


here's some free tools to keep you from getting infected in the future.


to stop reinfection get these two tools, spywareguard and spywareblaster
from

www.javacoolsoftware.com


get the hosts file from here.

put it into :


Windows XP = C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98\ME = C:\WINDOWS

http://www.mvps.org/winhelp2002/hosts.htm


ie-spyad.Puts over 5000 sites in your restricted zone so you'll be protected

when you visit innocent-looking sites that aren't actually innocent at all.

https://netfiles.uiuc.edu/ehowes/www/resource.htm



http://www.winpatrol.com/winpatrol.html



Use spybot's immunize button and use spywareblaster' enable
protection once you update it. you can put spybot's hosts file into
your own and lock it.



I would also suggest switching to Mozilla's firefox browser, it's safer, has a built in pop up blocker, blocks cookies and adds.

http://www.mozilla.org/


Read here to see how to tighten your security:

http://forums.techguy.org/t208517.html


A good overall guide for firewalls, anti-virus, and anti-trojans as well as
regular spyware cleaners.

http://www.firewallguide.com/anti-trojan.htm

 

[xfile47]

Thank you I really appreciate it, and for getting to it so fast, again, Thanks

 

[khazars]

ok, your welcome, I don't know about those sites, she should know.

 

[xfile47]

well I just found out that pogo.com which is the site I went into there help site and one of the questions and answers was that the games hearts, spades, eucure which is the one she wants to play the site itself is haveing problems and said it will be a couple of weeks and reccomends that you play some different games until them, but she doesn't seem to want to except that answer cause she wants to play but you can't fix the computer if its not broke, so I hope she understands now. Thanks very much. I will close this thread