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Solved: Windows acting strange...Cannot install Spybot!!! Help!!!!!

Discussion in 'Virus & Other Malware Removal' started by 29harvickfan, Feb 6, 2007.

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  1. 29harvickfan

    29harvickfan Thread Starter

    Feb 4, 2007
    Okay, I have a Dell Dimension 3000 w/ Windows XP Home Edition, Serv. Pack 2. I have been unable to view help menus or print preview...it's all in script!!!! Also, when I log off windows, "End Program ShellIconHid...." flashes quickly then it's gone and I'm logged off.So I decided to install Spybot S&D just to see if something is up. Well, I received an error when the files were installing:

    "Error creating registry key

    RegCreateKeyEx failed; code 5
    Access is denied.

    Click retry to try again, ignore to proceed anyway, or abort to cancel installation"

    I had no choice but to abort!!!
    I don't know what else to do, I'm new at this computer stuff and I'm frustrated! Please help!
  2. 29harvickfan

    29harvickfan Thread Starter

    Feb 4, 2007
    Okay, I was finally able to run Spybot! But VirtuMonde is the only thing that Spybot says it cannot remove. Why is that? What else can I do? I assume this is some Spyware or Virus thing but McAfee doesn't pick it up.....
  3. MFDnNC


    Sep 7, 2004
    Click here to download HJTsetup.exe:

    Scroll down to the download section

    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
  4. 29harvickfan

    29harvickfan Thread Starter

    Feb 4, 2007
    Everything is good, Virtumonde is gone-don't know how or why but it's gone-but I am unable to view flash content!! Everytime I try to download & install adobe flash player9, it tells me I have it already...When I go to any website that uses the flashplayer, it tells me that I either have Javascript turned off or an older version off Macromedia's Flash Player...I've tried everything under adobe's flash player support center and it still won't work...The wierd thing is the flash player works fine under the other two user accounts on the computer, mine is the only one messed up and I am the administrator!!!!
    So, should I still run the Hijackthis setup? This is so frustrating because I've been fighting this problem for the past six months now....What should I do now???
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