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Solved: Windows cannot find msconfig

Discussion in 'Windows XP' started by KatzenFrau, Aug 2, 2005.

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  1. KatzenFrau

    KatzenFrau Thread Starter

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    I cannot access msconfig from the Run command. Error message is: "Windows cannot find 'msconfig'. Make sure you typed the name....". I can access the system configuration utility through C:\WINNT\PCHealth\HelpCenter\Binaries or through C:\WINNT\ServicePackFiles\i386. There are, also, a couple of exe files in Prefetch. (1) How do I get Windows to recognize the run command and (2) Can the Prefetch files be deleted? Appreciate any help.

    KatzenFrau

    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 2 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name PROFILE
    System Manufacturer Gateway
    System Model Profile4
    System Type X86-based PC
    Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz
    BIOS Version/Date SAMSUNG ELECTRONICS CO.,LTD 04PB.20030328.2531.HJU, 3/28/2003
    SMBIOS Version 2.31
    Windows Directory C:\WINNT
    System Directory C:\WINNT\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
    User Name PROFILE\Owner
    Time Zone Eastern Daylight Time
    Total Physical Memory 256.00 MB
    Available Physical Memory 62.24 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 625.65 MB
    Page File C:\pagefile.sys
     
  2. D_Trojanator

    D_Trojanator Malware Specialist

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    4,699
    First thing is to check that msconfig is installed on your computer. Press the Windows key followed by the F key on the keyboard. This key combo will bring up the file search window. Then type in "msconfig.exe" as the name of the file to seach for and click the Find now box. If the file is found, it should be located in C/Windows/System.

    If for some reason you do not have it, you can download it from your xp boot cd.
    David
     
  3. KatzenFrau

    KatzenFrau Thread Starter

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    Yes, it is resident in C:\WINNT\PCHealth\HelpCenter\Binaries and in C:\WINNT\ServicePackFiles\i386; and I can execute from there, but would like to get it to execute from the Run command again.
     
  4. D_Trojanator

    D_Trojanator Malware Specialist

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    Ok,
    click start/run and type regedit.

    If it loads tell me, if it doesn't also tell me! (y)
    Exit the program (if it loaded)!

    David
     
  5. KatzenFrau

    KatzenFrau Thread Starter

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    No, it does not load. It is found by search in HKEY_CURRENT_USER\Software\Microsoft|Search Assistant|ADMru\5603|000 REG-SZ

    JGR
     
  6. sy2

    sy2

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    Try copying msconfig.exe into the WINNT\System or WINNT\System32 folder - I'm not sure which one because I don't have NT, so I'm not even sure if both exist...

    But try that and then use Start -> Run.
     
  7. TechnutJay

    TechnutJay

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    Aug 2, 2005
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    Just download it here :)
    http://www2.whidbey.com/djdenham/Msconfig.htm
     
  8. sy2

    sy2

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    I believe that he has the program, it's just not in the System folder.
     
  9. TechnutJay

    TechnutJay

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    :)
     
  10. D_Trojanator

    D_Trojanator Malware Specialist

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    Technutopia, you should look into the post more thoroughly before posting. It is quite clear that the user is using XP as stated in post #1, and the link you gave doesn't have any msconfig.exe for XP. Don;t worry about it though, just look into the post more! (y)
    David
     
  11. lotuseclat79

    lotuseclat79

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    KatzenFrau,

    Are you logged in as a regular user or an Administrator? There may be a restriction on regular users against executing msconfig.

    Is your Help and Support Center service disabled, manual or automatically started up?

    -- Tom
     
  12. KatzenFrau

    KatzenFrau Thread Starter

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    Thanks to sy2 and others. The copying from the PCHealth folder into System folder worked. I suspected that was the answer, but was hesitant to go ahead without more experienced confirmation. This is why these forums are great.
     
  13. sy2

    sy2

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    Glad to hear it worked (y)
     
  14. lotuseclat79

    lotuseclat79

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    I run WinXP Pro SP2 and only have the following two instances of msconfig.exe:
    C:\WINDOWS\Prefetch\MSCONFIG.EXE-2FB968F4.pf
    C:\WINDOWS\pchealth\helpctr\binaries\msconfig.exe

    I have never had any problems executing msconfig.exe from the Run Command window.

    -- Tom

    P.S. Glad its working for you now! (y)

    P.P.S. I would leave the Prefetch files alone.
     
  15. sy2

    sy2

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    Maybe NT doesn't allow for files in the \helpctr\binaries folder to be run from any command prompt like XP does... I'm not sure.

    Leaving the prefetch files alone is probably a good idea, as well, although clearing them out every once in awhile can improve system performance, although the increase would most likely be slight.

    See this article re: Prefetch files and clearing them:
    http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html
     
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