- Jul 9, 2009
Trying to aid my wife's Dell XPS 12 laptop running Windows 8.1 which is having problems with internet and network connections. I'm more familiar with Windows 7 and find 8.1 somewhat mystifying. According to the unit's device manager the Intel (R) Dual Band Wireless-AC 7260 network adapter is enabled, "working properly" and has the most updated driver. Yet when I attempt to connect to the internet, I get a pop-up dialogue box with a "Windows did not detect any networking hardware," message. Help!