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Solved: Windows dont open any more

Discussion in 'Virus & Other Malware Removal' started by Toti, Oct 26, 2007.

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  1. Toti

    Toti Thread Starter

    Joined:
    Apr 14, 2004
    Messages:
    701
    Hi guys.

    I have a problem, my computer don't open after the loading window of "windows" I can bearly se a Blue screen with something writen as " failed to open...." so :eek:

    What can I do , I,m now in the computer of my roomate , the only thing I can do for now is loging in safe mode , that's it .

    PLS GUYS HELP !!!


    thnk you
    Toti
    :(
     
  2. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, Toti :)

    Welcome.

    Boot in Safe mode and logon as the Administrator.

    Click on Start and right click on My Computer. Select Properties, then the Advanced tab. Under Startup and Recovery, click on Settings. Remove the checkmark from Automatically Restart. (See image below)Click OK all the way out of the properties windows and restart the computer. That will give you time to read the error message.

    Get back to us with the error message.
     

    Attached Files:

  3. Toti

    Toti Thread Starter

    Joined:
    Apr 14, 2004
    Messages:
    701
    HI JSntgRvr !

    Pls. forgive my english , is not my first lenguaje but I try my best.

    Thank you very much to answer promptly , ok this is were I am at.

    Just after I place my first post , I was trying to save some reports I have from my Univ. of Bio. and I found again this Smitfraudfix in a folder , so I ran a first HJt and nothing showed , So I ran Smitfraudfix and Inmediately after this I ran WinsockxpFix as son I run this 2 softwares, I ran again the HJt and this new HJt showed what follows :


    --------------------------------

    as I saw this 2 lines :

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm

    so I delete those with HJt and reboot, hoping my Log in to windows returns
    and It did , So I decide promptly to save all my reports and works .

    Now pls. forgive me JSntgRvr I know that I sholud not be doing this without and expert advise :eek: I took the shot because my roomate was doing some mayor work in her computer and I didn't have to much time to use it .

    So... my question is , Do I'm still INFECTED !!??:eek: what happened ? first time I have this kind of error .
    I know that, me doing that step , it will not let me know what excactly was the error about :( pls. sorry but didn't have to much chance .
    After I read your message I said Oh no !!:eek: me silly girl "Bump head"

    pls. can you help me to determine if my computer is still infected or if my system lost an important file.

    Im typing this in my computer and have my cooffe ready .

    Thanks
    Toti



    pls. sorry
     
  4. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
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    First Name:
    José
    Hi, Toti :)

    The log shows no sign of malware.

    Lets take a deeper look:

    Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
    1. Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
      • In the Processes group click Non Microsoft
      • In the Win32 Services group click Non Microsoft
      • In the Driver Services group click Non Microsoft
      • In the Registry group click Non Microsoft
      • In the Files Created Within group click 60 days Make sure Non-Microsoft only is UNCHECKED
      • In the Files Modified Within group select 30 days Make sure Non-Microsoft only is UNCHECKED
      • In the File String Search group select Non Microsoft
      • In the Additional scans sections please press select All and uncheck non-microsoft only
    2. Now click the Run Scan button on the toolbar.
    3. The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
    4. When the scan is complete Notepad will open with the report file loaded in it.
    5. Save that notepad file
    Use the Reply button and attach the notepad file here (Do not copy and paste in a reply, rather attach it to it).
     
  5. Toti

    Toti Thread Starter

    Joined:
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    HI JSntgRvr
    :)

    thnak you , pls. let us know :confused:

    Toti
     
  6. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
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    First Name:
    José
    Hi, Toti :)

    Please download the OTMoveIt by OldTimer.
    • Save it to your desktop.
    • Please double-click OTMoveIt.exe to run it.
    • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

      C:\Windows\IFinst27.exe

    • Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
    • Click the red Moveit! button.
    • Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
    • Close OTMoveIt
    If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

    The ret looks clear. How is it doing?
     
  7. Toti

    Toti Thread Starter

    Joined:
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    701
    HI JSntgRvr
    :confused:


    File/Folder C:\Windows\IFinst27.exe not found.

    Created on 10/27/2007 19:56:48


    and it gave me a lil window pop up saying:
    -------------------------------------------------------------------------------
    OTMoveIt
    X Cannot create file C:\OTMoveIt\MovedFiles\10272007195648.log

    -------------------------------------------------------------------------------

    I did not click clean up, I just press OK in the pop up window close it and close OTMoveIt. and paste the result here.

    -----------------------
    Thank you very much for helping me out ;) by the results of the logs. looks is doing ok as you are telling me, seems the diagnostics are been Ok.


    System Symptoms
    For now I haven't had any slowdowns and I'm login ok into windows .
    I'm still holding to start working in my slide reports . until u give me green light.

    Why did that Crash blue screen antilog in to windows happened?... I ask my roomate what she did , so she told me that she was cleaning our computers sytems = defragmenting and cleaning,clearing the disks etc. so ... do you think she accidentaly deleted something in the cleaning disc process , that provoqued that sudden No log in onto windows ?

    or was something else :eek:

    Thank you J.

    Toti
     
  8. Toti

    Toti Thread Starter

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    Messages:
    701
    Hi J !!

    So ...Im good to go ?? sorry to bother you but I really need to Start and finish this slides and presentation for " today' at 7:30 A.M.
    So I'm prob. going to be working all nite again :( oh well ...I have my fresh coffee and some good cookies.

    pls. pls. let me kow if my system is ok and I have green light to operate it freely.

    Toti
     
  9. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, Toti. :)

    All seems clear, congratulations.[​IMG]

    Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools.

    Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

    To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

    (Windows XP)

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    2. Reboot.

    3. Turn ON System Restore.

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK..

    Create a Restore point:
    1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
    2. In the System Restore dialog box, click Create a restore point, and then click Next.
    3. Type a description for your restore point, such as "After Cleanup", then click Create.

    The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
    1. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
    2. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
    3. SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
    4. IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
    5. CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
    6. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
    7. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
    8. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
    9. ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
    To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

    Click Here for some advise from our security Experts.

    Please use the thread's Tools and mark this thread as "Solved".

    Best wishes! [​IMG]
     
  10. Toti

    Toti Thread Starter

    Joined:
    Apr 14, 2004
    Messages:
    701
    Hi JSntgRvr !!
    ;)
    Pls. forgive me to not answer you before but I tried but the site was down :confused: , and then I was on the Univ. a little busy and by the way the presentation went (y)

    I really appreciate the prompt response , the time that you spend on my case and all the help you give me, (y) (y)

    And thanks for the usefull links above described, I love this site !! ;)

    My System is running very smooth , no troubles for now, now I can go and take a little nap, so I can be more clear to start working.

    This case is solved

    JSntgRvr
    XOXO
    Toti
    ;)
     
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