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[Solved] Windows Explorer error

Discussion in 'Earlier Versions of Windows' started by Pat the Rat, Dec 3, 2001.

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  1. Pat the Rat

    Pat the Rat Thread Starter

    Joined:
    Mar 4, 2000
    Messages:
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    Greetings!

    I have taken the time to search the forum for solutions to my problem and have followed some of the suggestions I found. However, the problem persists. To wit:

    Open Windows Explorer, left click any directory to expand, right click same to view and -

    EXPLORER caused an invalid page fault in
    module KERNEL32.DLL at 017f:bff7b9f5.
    Registers:
    EAX=7fc39e61 CS=017f EIP=bff7b9f5 EFLGS=00010202
    EBX=01f3ff88 SS=0187 ESP=01f00000 EBP=01f00024
    ECX=01f01df8 DS=0187 ESI=00000001 FS=33ff
    EDX=00000001 ES=0187 EDI=81970d30 GS=0000
    Bytes at CS:EIP:
    56 57 89 65 e8 75 04 33 c0 eb 54 85 c0 74 4b c7
    Stack dump:
    01f3ff88 7fc39e61 00000001 01f3ff88 7fc39e61 01f01df8 bffc05b4 bff79250 ffffffff 01f01e08 bff7ce23 7fc39e61 00000001 7fc33046 7fc39e61 01f01e30

    I have also received a very similar shell32.dll error.

    What I have done about it so far:

    Ran Dr.watson - claims no problems found
    Ran system file checker - nothing abnormal
    Safe mode - same result (explorer crash)
    Did a reinstall from Windows - same result
    Deleted win.com and reinstalled - same result
    Downloaded latest IE and installed - same result

    Oh, yeah - this is an overclocked AMD350 with 256RAM; System Commander triple boot (W98SE, MS-DOS6.22, LM7.2). No new software or hardware installed lately, no "funny" utilities, and otherwise running like a champ.

    I await, O Wise Ones, your guidance.
     
  2. Mosaic1

    Mosaic1

    Joined:
    Aug 17, 2001
    Messages:
    7,486
  3. jbcalg

    jbcalg

    Joined:
    Oct 29, 2001
    Messages:
    2,056
    the wise ones are sleeping LOL

    google search seems to point to aol, specifically the waol.exe, but aren't specifically related to explorer
    waol
    -ever been to aol?

    perhaps just one of life's little mysteries?

    sorry, probably not much help here from me
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Since this error occurs in safe mode and you have ensured a consistent set of Windows files by running SFC and installing a new IE, I would look to an invalid registry entry as the culprit.

    Since you mentioned you also have gotten a shell32 error, this article might point you to the right keys. You need to delete all the entries in them except the "default".

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;q259096

    The error is associated with the opening of folders and not just "new" ones.
     
  5. Pat the Rat

    Pat the Rat Thread Starter

    Joined:
    Mar 4, 2000
    Messages:
    38
    Deleting the registry keys did the trick (thanx Rollin' Rog). Explorer is back to the old "view as web page" crap and opens directories as it should. Just have to fine tune it again for my preferences. Any ideas as to why this occurred?
     
  6. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Hey that's great. Sometimes my hip shots hit the mark :D

    No I can't really say what causes it other than to speculate that you just had too much happening when Windows created the entry and it couldn't get it right.
     
  7. Pat the Rat

    Pat the Rat Thread Starter

    Joined:
    Mar 4, 2000
    Messages:
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    Well, mark this one RESOLVED and we'll all try to remember it for next time! Thanx again.
     
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