Solved: Windows Firewall Error

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mgar

Thread Starter
Joined
Sep 8, 2010
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3
I recently obtain a Dell D630 laptop from a friend and am having problems turning on the windows firewall. There is Norton anti-virus that has expired (I'm going to renew it). Also it is running on Windows XP sp3.

Basically when I got to windows firewall under the control panel, it says:
Windows firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection sharing (ICS) service?

When I press yes it then says:
Windows cannot start the Windows Firewall/Internet Sharing (ICS) service.

Any ideas?

I checked to see if it was set as disabled, manual, or automatic startup and it is on automatic.
 

Phantom010

Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
In the Windows Firewall/Internet Connection sharing (ICS) service, select the Dependencies tab. Make sure all services it's depending on are enabled.
 

Phantom010

Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
If no luck, try this fix: Firewall On

Save the .reg file to your desktop. Double-click it to merge it to the registry.

Reboot.

If the fix only opens as a text file, right-click it and select Open With > Choose Program... Then, select the Registry Editor.

If the Registry Editor is not in the list, browse to C:\WINDOWS and select regedit.



If still no joy,

Click Start > Run > type CMD

In the Command Prompt, type netsh winsock reset catalog

Reboot and try Windows Firewall again.
 

mgar

Thread Starter
Joined
Sep 8, 2010
Messages
3
Sooo close! I tried the program and the command prompt line, but when I restarted the computer norton says that the firewall is on, after about 1 min I check again and it says it is off... whats the deal?
 
Joined
Sep 9, 2010
Messages
4
Click on Start, Windows Update, and update your computer to see if it fixes the problem.
 
Joined
Nov 7, 2007
Messages
395
Hi,

This is Mike from Norton Support.

Are you sure that you have Norton AntiVirus installed and nort Norton Internet Security or Norton 360? If by chance you have Norton Internet Security or Norton 360, both of these products contain the Norton Firewall and you should have the Windows Firewall disabled if this is the case, so that you do not run into conflicts.

Thanks,
Mike

I recently obtain a Dell D630 laptop from a friend and am having problems turning on the windows firewall. There is Norton anti-virus that has expired (I'm going to renew it). Also it is running on Windows XP sp3.

Basically when I got to windows firewall under the control panel, it says:
Windows firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection sharing (ICS) service?

When I press yes it then says:
Windows cannot start the Windows Firewall/Internet Sharing (ICS) service.

Any ideas?

I checked to see if it was set as disabled, manual, or automatic startup and it is on automatic.
 
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