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(Solved) windows hlp files problem

Discussion in 'All Other Software' started by snarker, Jan 17, 2002.

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  1. snarker

    snarker Thread Starter

    Joined:
    Apr 23, 2001
    Messages:
    13
    Some game programs I use have .hlp files accessable both from inside the program and from the start menu. Now whenever I try to access any one of the files, it always opens the same file - hlp for Prelude to Waterloo. Is there a default setting that may have been "hijacked" after installing that game, or a setting somewhere I can change so the hlp file will use the location(s) in the appropriate shortcut(s)?
    Thanks
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,977
    Hiya

    What OS have you got, and has this just happened? If very recently, then a restore may help but I doubt it.

    Reboot to DOS and at the prompt, type the following. Note the space before the /

    scanreg /restore

    And pick a date prior to when this occured. Don't pick the oldest date.

    have you tried uninstalling Prelude to Waterloo and seeing if the help files are back to their own programs? I don't know if this will tell us anything, but lets have a look see anyway.

    Go to Windows Explorer. Tools | Options. File Types. Click on HLP. What does it say it opens with?

    Also, check for viruses:

    http://housecall.antivirus.com/housecall/start_corp.asp

    Plus, go here and download AddAware www.lavasoftusa.com
    Install and run, ensuring that Deep Registry Scan is enabled. Remove all except any references to Web3000 or new.net. If you're unsure, copy/paste the list here.

    Whilst you're there, downlaod and install Refupdate. Run to get the latest updates.

    Regards

    eddie
     
  3. snarker

    snarker Thread Starter

    Joined:
    Apr 23, 2001
    Messages:
    13
    I have discovered the problem, I think. In the Windows registry there is a line that maps notes.hlp to the PTW folder. The other games also have notes.hlp in their directories, but no mapping in the registry. I deleted the line. I found it by following the registry path - hkey_local_machine -- software -- microsoft -- windows -- help. I'm guessing this overrides the default key, which would open 'notes.hlp'from the folder help was called in, and force it to open in the PTW folder. Deleted the reference to PTW and rebooted - all works fine now.

    Thanks
     
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