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Solved: Windows Installer problem with AppLocale

Discussion in 'Windows XP' started by kav2k, Jan 20, 2007.

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  1. kav2k

    kav2k Thread Starter

    Joined:
    Jan 20, 2007
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    Hello. I've downloaded the latest version of AppLocale utility from Microsoft server, and I'm unable to install it.

    Windows Installer opens up with usual "Preparing to install.." message, and then a warning message box appears:
    Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.

    Of course, it wouldn't be a problem if it was true; but applocale was never installed on this computer, so neither Add/Remove Programs nor msicuu.exe could help me directly.

    I guess that some other program was installed with the same (something)ID, but I'm not very knowledgeable in this field; help appreciated.

    I have an English Windows XP Pro SP2, with latest Windows Installer.
     
  2. kav2k

    kav2k Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
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    Update: I've run msiexec with verbose logging enabled, here's the log:

    === Verbose logging started: 21.01.2007 12:59:09 Build type: SHIP UNICODE 3.01.4000.2435 Calling process: G:\WINDOWS\system32\msiexec.exe ===
    MSI (c) (B4:D8) [12:59:09:437]: Resetting cached policy values
    MSI (c) (B4:D8) [12:59:09:437]: Machine policy value 'Debug' is 0
    MSI (c) (B4:D8) [12:59:09:437]: ******* RunEngine:
    ******* Product: apploc.msi
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (B4:D8) [12:59:09:437]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (B4:D8) [12:59:09:671]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\downloads\apploc.msi' against software restriction policy
    MSI (c) (B4:D8) [12:59:09:671]: SOFTWARE RESTRICTION POLICY: D:\downloads\apploc.msi has a digital signature
    MSI (c) (B4:D8) [12:59:10:828]: SOFTWARE RESTRICTION POLICY: D:\downloads\apploc.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (c) (B4:D8) [12:59:10:875]: Cloaking enabled.
    MSI (c) (B4:D8) [12:59:10:875]: Attempting to enable all disabled priveleges before calling Install on Server
    MSI (c) (B4:D8) [12:59:10:906]: End dialog not enabled
    MSI (c) (B4:D8) [12:59:10:906]: Original package ==> D:\downloads\apploc.msi
    MSI (c) (B4:D8) [12:59:10:906]: Package we're running from ==> G:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1695bd.msi
    MSI (c) (B4:D8) [12:59:10:921]: APPCOMPAT: looking for appcompat database entry with ProductCode '{394BE3D9-7F57-4638-A8D1-1D88671913B7}'.
    MSI (c) (B4:D8) [12:59:10:921]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (B4:D8) [12:59:10:937]: MSCOREE not loaded loading copy from system32
    MSI (c) (B4:D8) [12:59:10:953]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
    MSI (c) (B4:D8) [12:59:10:953]: Machine policy value 'DisablePatch' is 0
    MSI (c) (B4:D8) [12:59:10:953]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (c) (B4:D8) [12:59:10:953]: Machine policy value 'DisableLUAPatching' is 0
    MSI (c) (B4:D8) [12:59:10:953]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (c) (B4:D8) [12:59:10:953]: APPCOMPAT: looking for appcompat database entry with ProductCode '{394BE3D9-7F57-4638-A8D1-1D88671913B7}'.
    MSI (c) (B4:D8) [12:59:10:953]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (B4:D8) [12:59:10:953]: Transforms are not secure.
    MSI (c) (B4:D8) [12:59:10:953]: Command Line: CURRENTDIRECTORY=D:\downloads CLIENTUILEVEL=0 CLIENTPROCESSID=2228
    MSI (c) (B4:D8) [12:59:10:953]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{3CF39556-84EA-4755-A9F2-45C5C0D8CF29}'.
    MSI (c) (B4:D8) [12:59:10:953]: Product Code passed to Engine.Initialize: ''
    MSI (c) (B4:D8) [12:59:10:953]: Product Code from property table before transforms: '{394BE3D9-7F57-4638-A8D1-1D88671913B7}'
    MSI (c) (B4:D8) [12:59:10:953]: Product Code from property table after transforms: '{394BE3D9-7F57-4638-A8D1-1D88671913B7}'
    MSI (c) (B4:D8) [12:59:10:953]: Product registered: entering maintenance mode
    MSI (c) (B4:D8) [12:59:10:953]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
    MSI (c) (B4:D8) [12:59:10:953]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
    MSI (c) (B4:D8) [12:59:10:968]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (c) (B4:D8) [12:59:10:968]: Specifed source is not already in a list.
    MSI (c) (B4:D8) [12:59:10:968]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (B4:D8) [12:59:10:968]: Machine policy value 'DisableBrowse' is 0
    MSI (c) (B4:D8) [12:59:10:968]: Machine policy value 'AllowLockdownBrowse' is 0
    MSI (c) (B4:D8) [12:59:10:968]: Adding new sources is allowed.
    MSI (c) (B4:D8) [12:59:10:968]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.
    {394BE3D9-7F57-4638-A8D1-1D88671913B7}
    MSI (c) (B4:D8) [12:59:10:968]: Note: 1: 1729
    MSI (c) (B4:D8) [12:59:10:968]: Note: 1: 2729
    MSI (c) (B4:D8) [12:59:10:968]: Note: 1: 2729
    MSI (c) (B4:D8) [12:59:10:968]: Product: Microsoft AppLocale -- Configuration failed.

    MSI (c) (B4:D8) [12:59:10:984]: MainEngineThread is returning 1638
    === Verbose logging stopped: 21.01.2007 12:59:11 ===
     
  3. kav2k

    kav2k Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    4
    Problem solved itself. I've played around with msiexec repair/uninstall options, they failed BUT some of them failed with unability to find another MSI package, for Microsoft SMS sender. I've uninstalled the latter and then AppLocale installation run smoothly.

    I'm amased at the fact that (apparently) 2 Microsoft products have gone into a Product Code collision. But well, the trouble is solved.
     
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