1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Windows Installer

Discussion in 'Windows XP' started by justin1988, Sep 25, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    Every time I try to install something using windows installer, I get the "preparing to install" screen and then it says that windows installer couldn't be accessed. I'm not running in safe mode, and I didn't do anything to change this. I looked online and it said to go into the registry and check the msiexec file to make sure its in the system folder, and it is. I've tried re installing and even though it says it successfully reinstalled, it still wont work. Please help!
     
  2. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
  3. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    I'm not sure I understand the second link. I've tried all the things on the first link. Ungregistering and reregistering, I went into the ms dos and removed the installer completely and downloaded it again too. it still wont work. And I can't install the windows installer cleanup tool because it requires WINDOWS INSTALLER to install. :(
     
  4. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    Hello again,

    You click on "Windows Installer Fix". It downloads a .reg file. Double-click on this file and allow to Merge the contents. Restart.
     
  5. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    how do I know that it downloads? All I get is a screen full of text. It doesn't show that anything was downloaded. At the top it says windows registry editor 5.00 and then a bunch of registry text. but there's nothing that says it downloaded. There's nothing to click it's just a bunch of text.
     
  6. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    OK.

    Go to this site:

    http://dougknox.com/xp/file_assoc.htm

    From the list, click and download each of these in this order:

    REG File association fix
    EXE File association fix
    MSI File association fix

    Then try the .reg file again (it seems it is opening with Notepad, and not the Registry Editor).
     
  7. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    When I click on the link to the kellys korner website i get an error message. it says "The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression."
     
  8. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    Ok its working now but am I supposed to extract the 3 zip files and add them to the registry before doing the kellys korner thing?
     
  9. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    OK Justin,
    There may also be a problem with .exe files. You download the 3 .zip files and extract the contents of each. You get 3 .reg files. But, since your .reg file association is also borked, you need to go through the following routine:

    Press CTRL-ALT-DEL and open Task Manager.
    File, then hold down the CTRL key and click New Task (Run). This will open a Command Prompt window.
    Enter REGEDIT.EXE and press Enter.
    The Registry Editor opens.
    Go to File => Import and navigate to each of the 3 downloaded .reg files and Import each in turn.
    You should get a notification that the contents have been Merged.

    Now, go back to the original Installer Fix .reg file that you previously downloaded and double-click on it.

    Restart and try the installer again.
     
  10. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    Sorry to be such a clutz here, but I'm not following. I added the three files to the registry like you said, but then you said go back to the installer fix that you previously downloaded? You mean the kellys korner thing? I went there and when I click on the 94 link I still just get a window full of text. its a reg file but what do I do with it? Here's what I get when the new window opens up:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
    "DisableMSI"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer]
    "ImagePath"=-
    "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
    74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,\
    00,73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,20,00,2f,00,\
    56,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Wmi]
    "Description"="Provides systems management information to and from drivers."
    "DisplayName"="Windows Management Instrumentation Driver Extensions"
    "ErrorControl"=dword:00000001
    "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
    74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
    00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
    6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
    "ObjectName"="LocalSystem"
    "Start"=dword:00000003
    "Type"=dword:00000020

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Wmi\Parameters]
    "ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
    00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
    61,00,64,00,76,00,61,00,70,00,69,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,00,\
    00
    "ServiceMain"="WdmWmiServiceMain"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Wmi\Security]
    "Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
    00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
    00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
    05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
    20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\
    00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\
    00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer]
    "Type"=dword:00000020
    "Start"=dword:00000003
    "ErrorControl"=dword:00000001
    "ImagePath"=hex(2):43,00,3a,00,5c,00,57,00,49,00,4e,00,4e,00,54,00,5c,00,73,00,\
    79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,73,00,69,00,65,00,78,\
    00,65,00,63,00,2e,00,65,00,78,00,65,00,20,00,2f,00,56,00,00,00
    "DisplayName"="Windows Installer"
    "DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00
    "DependOnGroup"=hex(7):00,00
    "ObjectName"="LocalSystem"
    "Description"="Adds, modifies, and removes applications provided as a Windows Installer (*.msi) package. If this service is disabled, any services that explicitly depend on it will fail to start."

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer\Security]
    "Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
    00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
    00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
    05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
    20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\
    00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\
    00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer\Enum]
    "0"="Root\\LEGACY_MSISERVER\\0000"
    "Count"=dword:00000001
    "NextInstance"=dword:00000001
     
  11. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    No clutziness at all.

    If you have that text and can open it in Notepad, save the complete text as "installer.reg". Make sure that the default .txt file extension doesn't appear in the file name. Now double-click on installer.reg and allow the Merge.

    If the .reg file will still not behave properly and you installed the association fixes I outlined, restart the computer and try again.
    If that doesn't work, try Importing the installer fix .reg file the way you did already with the Ctrl-Alt-Del thingy.
     
  12. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    can I just copy and paste it into notepad?
     
  13. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    ok i copy pasted the text, including the header windows registry editor version 5.00, which im not sure needed to be there, and saved it and added it to the registry. now do I restart my computer?
     
  14. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    Yes, restart just to be sure. And, Yes, you absolutely needed the header, otherwise it wouldn't work (Merge).

    Hope this fixes something.
     
  15. justin1988

    justin1988 Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    59
    if it doesn't ill reply again ;) restarting. ill let you know if it works.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/753235

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice