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Solved: Windows media, connect a burner and restart the player

Discussion in 'Multimedia' started by Jackiefrost9, Nov 10, 2006.

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  1. Jackiefrost9

    Jackiefrost9 Thread Starter

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    Ever since I built my new system windows media player will not recognize either one of my cd drives. I have no idea where to even begin, suggestions?
     
  2. Digidave

    Digidave

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    Do you have version 10 or 11? In version 10, go to Tools>Options>Library, then click on Monitor Folders. If nothing is there, you will have to add them. If you have version 11, I assume it would be the same, but you know what they say about assuming!

    Hope this helps!! Good Luck!!
     
  3. Jackiefrost9

    Jackiefrost9 Thread Starter

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    ah woops, i was tired when i posted that. Hard drives is supposed to be cd drives. When i click on the burn tab it just says "Connect a burner and restart the player"

    I have version 11.
     
  4. Digidave

    Digidave

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    I found this in Windows Media FAQ's

    Q. Why doesn't the Player recognize my CD-R or CD-RW drive?
    A.

    The drive is either not supported or not installed correctly.

    If the Player is running on Windows XP, search for your drive on Windows Marketplace Tested Products List. If your drive isn't listed, it might not be designed for use with Windows XP and might not work correctly. To verify that your CD drive is recognized and set up to burn, do the following:

    1.


    Open My Computer.

    2.


    In the Devices with Removable Storage area, right-click the drive, and then click Properties. If your CD drive is recognized, you will see a Recording tab.

    3.


    Select the Enable CD recording on this drive check box.
     
  5. Jackiefrost9

    Jackiefrost9 Thread Starter

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    alright i am out of town so i will try that when i get back on monday.
     
  6. Jackiefrost9

    Jackiefrost9 Thread Starter

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    ok so they do not have that record tab so i guess it doesn't recognize them as burners.

    is there any way i can force this?
     
  7. Jackiefrost9

    Jackiefrost9 Thread Starter

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    and i just checked microsoft's site and they are both on the tested products list
     
  8. Jackiefrost9

    Jackiefrost9 Thread Starter

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  9. Jackiefrost9

    Jackiefrost9 Thread Starter

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    This problem has been solved, had to mess with my bios.
     
  10. PostalAutomat

    PostalAutomat

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    In searching for information related to "connect a burner and restart the player" this is the only thread I found that even hinted that someone has resolved this problem.

    Could you share further details regarding the chanes to the bios to overcome this issue ?

    Messing with the bios is not my normal "cup of tea", but if that is what it takes to get the player to recognize the burners as recording devices, I want to go forward and get it done.

    Thanks !
     
  11. Jackiefrost9

    Jackiefrost9 Thread Starter

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    It was reading my IDE Drvies (In this case my CD drive) as being SCSI devices, not IDE devices. I had to change it so it treated my SATA ports as RAID mode and IDE ports as IDE mode, Instead of have the RAID BIOS handle both.

    I have no idea if it's the same problem for you, and I also have no idea what an option like that would look like in a different BIOS, but if you look around and find something that sounds the same then by all means mess with it.
     
  12. PostalAutomat

    PostalAutomat

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    I'll take a look at the bios and see what I find that might be similar to what you advised. I'll let you know what my results are. I also found a recommendation to run service.msc and start the IMAPI. I did try that but it was not successful. I am really not liking this problem with WMP 11.

    Thanks ......
     
  13. PostalAutomat

    PostalAutomat

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    I reviewed my bios and could not find anything that looked out of order. I think I will look for a new player/burner to replace WMP. Every other piece of software recognizes both the CD and DVD drive no problem.
     
  14. Jackiefrost9

    Jackiefrost9 Thread Starter

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    Yeah, that's how my problem was too.
    Unless I was able to see the computer first hand I would have no idea what to do about your problem.
     
  15. PostalAutomat

    PostalAutomat

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    I am thinking that a driver update for my CD and DVD drives might resolve the problem. I will try that as a solution. If it works, problem solved. If not, a new player gets loaded and WMP goes into the recyle bin.
     
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