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Solved: Windows Media Player 7.1

Discussion in 'Multimedia' started by rlr, Dec 4, 2004.

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  1. rlr

    rlr Thread Starter

    Joined:
    Nov 9, 2004
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    This is the error message I get when I try to open Windows Media Player.

    WMPLAYER caused an invalid page fault in
    module WMPLAYER.EXE at 015f:0103827d.
    Registers:
    EAX=00000000 CS=015f EIP=0103827d EFLGS=00010202
    EBX=00000000 SS=0167 ESP=00625904 EBP=ef1e3c28
    ECX=e541bcc0 DS=0167 ESI=00625e94 FS=47e7
    EDX=00010050 ES=0167 EDI=00000776 GS=0000
    Bytes at CS:EIP:
    c9 c2 08 00 cc cc cc cc cc cc cc cc cc cc cc cc
    Stack dump:
    00000307 0000002f 0000031a 000001cd 00000307 0000002f 00000001 00000001 006259a4 01002d94 00000776 0000032d 00625a1c 00000001 00000000 00000776

    I am using Windows 98 on a Pentium II 450mhz Gateway computer with 384MB RAM. It was working fine until 2 days ago. I have uninstalled and reinstalled about 5 times with no luck. I have tried to restore the registry but get "system restore operation failed" error. Windows Media Player seems to be the only program not working. I installed Easycleaner the day before this happened but only ran the unnecessary files option and have since restored all those files just in case that was the problem. Still no luck. I also installed new memory modules the day before this happened. Any ideas?
     
  2. RSM123

    RSM123

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    Aug 1, 2002
    Messages:
    5,531
    Hi,

    If you have the original Win CD - Have you though of trying System File Checker :

    Start > Run > type SFC - It should then scan your system for altered files and offer you the chance to restore the default version.
     
  3. rlr

    rlr Thread Starter

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    Nov 9, 2004
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    I had ran sfc before but just ran it again. It found these 3 media player files deleted but would not let me restore them from the win98 folder on the cd. It says they could not be found.

    laprxy.dll Ignored 7.01.00.305 12/28/02 Yes
    logagent.exe Ignored 7.01.00.305 12/28/02 Yes
    npwmsdrm.dll Ignored 4.1.00.3858 12/28/02 Yes

    I tried other folders on the cd and got the same message. Am I doing the restore corretly?

    Thanks.
     
  4. RSM123

    RSM123

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    rlr,

    When in the past I wanted to run SFC - I merely did so ... and the default location for my Win OS was a hidden partition of the Hard Disk (they didn't trust me to actually have a CD) The SFC was automatically set with the correct path to that location - Windows > Options > Cabs. Not sure what yours indicates.

    Having just Googled the 3 items you listed above - logagent.exe was listed as a Video Driver issued by IBM.

    However as you mentioned having tried uinst and reinst - you might try reading here :

    http://216.239.59.104/search?q=cach...d.com/current/wmp9del.htm+logagent.exe+&hl=en

    Its a rather protracted article (from Google's cache of the page) and it details instructions on completely removing all traces of WMP from each verion of Win from 98 through to XP - in case corrupt files are still left which then cause a conflict. It then takes you through reinstalling as if for the first time.

    You might find it useful to read - and possibly print it out for reference should you need it.
     
  5. rlr

    rlr Thread Starter

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    Thanks RSM123, I'll look through that article. What about downloading these files from the internet. Any suggestions or warnings about doing that?
     
  6. RSM123

    RSM123

    Joined:
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    Hi,

    Do a Google for each - thats what I did with logagent.exe ... one of the first hits was to a site offering a download ... though I didn't pursue that option. You might try 'Free download (filename')' and see what you come up with - not sure about the 'exe file though, could it be on your motherboard CD if its a video driver - I stress if ?

    Or try :

    http://www.dll-files.com/

    See what they have, what their terms are (might need to register with an email addy - not sure as I never used them.)

    If you need further help restoring files then start a new post in the 98 Forum here at TSG.


    Giood luck,

    Richard, in freezing London (central heating up FULL :D )
     
  7. rlr

    rlr Thread Starter

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    Thanks for all your help RSM123.
     
  8. rlr

    rlr Thread Starter

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    I downloaded a new version of drivers for my video card and all works well now.
     
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