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Solved: windows media player

Discussion in 'Windows 7' started by maria430606, Jan 21, 2013.

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  1. maria430606

    maria430606 Thread Starter

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    Had an email before New Year with attachments, opened it up ok, gone today to open up and print information including photos, it will not open up these attachments now. I always seem to get this problem even with the doby player what is the reason for this on my windows 7, is there something better I could down load. I am only a novis so really do not understand like with my computer telling me internet not resonding. Can some one help please.
     
  2. Lucky09

    Lucky09

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    Hi,
    Welcome to TSG.
    A little help with some clarification.
    Is the problem happens on downloading the attachment or on opening it
    What types of files are you trying to open? Is it a just photo or video, etc and what file extensions are they
    Are you getting any error mesage?
     
  3. huggie54

    huggie54

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  4. maria430606

    maria430606 Thread Starter

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    thank you for your help. What i am getting is selected file has an extension mix not recongnized by windows media I am not sure if there is a mixture of docs and photos picuture 008 mix 662k dl is under the attachment no idea what it means as not well versed about my computer. Do hope this is some help.
     
  5. huggie54

    huggie54

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  6. maria430606

    maria430606 Thread Starter

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    Hi. thank you for your help tried what you said but to no avail. I t just seems funny whe email first came the doc and photos opened up then I store them in puctures and came to open them to print and would not open, done default nothing as changed. Can you still help. regards Maria
     
  7. huggie54

    huggie54

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    can you take a screen shot of these troublesome files and post back here
     
  8. maria430606

    maria430606 Thread Starter

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    Ive been told that the person who sent them if done in a certain way once he takes photos off his computer I will not be able to bring them up again. So thank you all for your advice.
     
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