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Solved: windows movie maker

Discussion in 'Windows XP' started by lbt1, Feb 17, 2007.

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  1. lbt1

    lbt1 Thread Starter

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    hello, all im having problems with windows movie maker,as soon as i open it,it says movie maker has encountered a problem and needs to close.ive tried several times and still no luck.
     
  2. Blackmirror

    Blackmirror

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    Use the Windows XP 'Event Viewer' to help assess problems... to get to it, use the Start button > right-click on My Computer > Manage > System Tools > Event Viewer > Application. Scroll through the log and check anything with a red Error icon. Double click on the line item to read about the problem. When checking the event log, don't stop on Warnings or items of Information. Go right to the Errors.

    See what the error for movie maker says and post it back
     
  3. lbt1

    lbt1 Thread Starter

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    heres the errorEvent Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 2/17/2007
    Time: 9:32:58 AM
    User: N/A
    Computer: YOUR-03667082DE
    Description:
    Faulting application moviemk.exe, version 2.1.4026.0, faulting module qedit.dll, version 6.5.2600.2180, fault address 0x0001a513.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 6d 6f 76 ure mov
    0018: 69 65 6d 6b 2e 65 78 65 iemk.exe
    0020: 20 32 2e 31 2e 34 30 32 2.1.402
    0028: 36 2e 30 20 69 6e 20 71 6.0 in q
    0030: 65 64 69 74 2e 64 6c 6c edit.dll
    0038: 20 36 2e 35 2e 32 36 30 6.5.260
    0040: 30 2e 32 31 38 30 20 61 0.2180 a
    0048: 74 20 6f 66 66 73 65 74 t offset
    0050: 20 30 30 30 31 61 35 31 0001a51
    0058: 33 0d 0a 3..
     
  4. Blackmirror

    Blackmirror

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    have you got InterVideo WinDVD Creator &
    Player installed ??? and have you installed any new windows updates ltely
     
  5. lbt1

    lbt1 Thread Starter

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    i'll check
     
  6. Blackmirror

    Blackmirror

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    Okay also start run DXDIAG and check direct x is up to date
     
  7. lbt1

    lbt1 Thread Starter

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    DIRECT x 9 is up to date,and yes to the dvd creator,no updates that i could find what else?
     
  8. Blackmirror

    Blackmirror

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    Well could you try uninstalling that program and see if movie maker works .. it is known to conflict with Movie maker

    make a new restore point first
     
  9. lbt1

    lbt1 Thread Starter

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    oooooooooook
     
  10. Blackmirror

    Blackmirror

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    Some users have reported problems
    after installing IE7. If this applies to your
    situation ...uninstalling IE7 may be worth
    a try.
     
  11. lbt1

    lbt1 Thread Starter

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    nope no good.
     
  12. Blackmirror

    Blackmirror

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  13. lbt1

    lbt1 Thread Starter

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  14. Blackmirror

    Blackmirror

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    if you uninstall ie7 from add remove programs it will revert back to ie6:D

    and then see if it works ...:)
     
  15. lbt1

    lbt1 Thread Starter

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    that did it my friend,thank you very much.
     
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