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Solved: Windows - No disk (Brave sentry link?)

Discussion in 'Windows XP' started by Ezam, Feb 12, 2007.

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  1. Ezam

    Ezam Thread Starter

    Joined:
    Feb 12, 2007
    Messages:
    2
    This has been on he a few times I think. But the solutions seem to be no working or don't apply.

    When I reboot normally and in safe mode I get "Windows - no disk. Please insert disk
    in drive." Since I don't know how to handle it I click cancel three or four times and it disappears. I just started getting it about four hours ago after removing Brave Sentry with SmitfraudFix and Hijackthis! (http://www.experts-exchange.com/Security/Q_21921192.html - the solution page for the Brave Sentry malware) I think it could be related.

    Help is appreciated, and here is my HijackThis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 4:31:53 AM, on 2/12/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Program Files\X-Chat 2\xchat.exe
    C:\WINDOWS\system32\mmc.exe
    C:\WINDOWS\system32\drwtsn32.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\River Past\Video Cleaner Pro\VideoCleanerPro.exe
    C:\Program Files\HijackThis 1.99.1\HijackThis.exe
    C:\WINDOWS\system32\netsh.exe

    R3 - Default URLSearchHook is missing
    O1 - Hosts: 66.118.142.137 us.a2.yimg.com
    O1 - Hosts: 66.118.142.137 servedby.advertising.com
    O1 - Hosts: 66.118.142.137 cdn.eyewonder.com
    O1 - Hosts: 66.118.142.137 ads.addynamix.com
    O1 - Hosts: 66.118.142.137 gfx.klipmart.com
    O1 - Hosts: 66.118.142.137 a.tribalfusion.com
    O1 - Hosts: 66.118.142.137 mediamgr.ugo.com
    O1 - Hosts: 66.118.142.137 dehp.myspace.com
    O1 - Hosts: 66.118.142.137 demr.myspace.com
    O1 - Hosts: 66.118.142.137 desk.myspace.com
    O1 - Hosts: 66.118.142.137 delb.myspace.com
    O1 - Hosts: 66.118.142.137 ads1.revenue.net
    O1 - Hosts: 66.118.142.137 view.atdmt.com
    O1 - Hosts: 66.118.142.137 rad.msn.com
    O1 - Hosts: 66.118.142.137 themis.geocities.yahoo.com
    O1 - Hosts: 66.118.142.137 us.a1.yimg.com
    O1 - Hosts: 66.118.142.137 us.a2.yimg.com
    O1 - Hosts: 66.118.142.137 ad.n2434.doubleclick.net
    O1 - Hosts: 66.118.142.137 n3349ad.doubleclick.net
    O1 - Hosts: 66.118.142.137 altfarm.mediaplex.com
    O1 - Hosts: 66.118.142.137 ad.doubleclick.net
    O1 - Hosts: 66.118.142.137 z1.adserver.com
    O1 - Hosts: 66.118.142.137 ar.atwola.com
    O1 - Hosts: 66.118.142.137 ar1.atwola.com
    O1 - Hosts: 66.118.142.137 disney.go.com
    O1 - Hosts: 66.118.142.137 rcm.amazon.com
    O1 - Hosts: 66.118.142.137 familyfun.go.com
    O1 - Hosts: 66.118.142.137 dist.belnk.com
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\msnetax.dll
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Resources/2.0.5.78/cab/aolpPlugins.10.5.0.4.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1166277694723
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
    O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Firebird Guardian - DefaultInstance (FirebirdGuardianDefaultInstance) - The Firebird Project - C:\Program Files\Firebird\Firebird_1_5\bin\fbguard.exe
    O23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - The Firebird Project - C:\Program Files\Firebird\Firebird_1_5\bin\fbserver.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
     
  2. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    I would click on the red triangle in your post and ask this thread be moved to the Security section.
     
  3. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    DownLoad http://www.cexx.org/lspfix.htm

    Launch the LSP application, and click the "I know what I'm doing" checkbox.

    Check all instances of msnetax.dll (and nothing else), and move them to
    the "Remove" pane.
    Then click Finish.

    Restart in safe mode

    Now delete c:\windows\system32\msnetax.dll

    Download Superantispyware (SAS)

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.
     
  4. Ezam

    Ezam Thread Starter

    Joined:
    Feb 12, 2007
    Messages:
    2
    Unfortunately once I stopped and removed the process of msnetax.dll it caused a system lock out. I got a BSoD and couldn't run any Safe Modes. So I went to my restore disc (an eMachines disc) and made a back up. I am in the process of moving all sensitive data to an external harddrive (Lost all my installers curiously). I guess you can close this topic and file it under solved/unsolved or whatever. Thank you for your help. I'll use this place next time I need help again.
     
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