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Solved: Windows Shows Zero Free Disk Space

Discussion in 'Windows 7' started by jimboa20, Feb 24, 2013.

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  1. jimboa20

    jimboa20 Thread Starter

    Joined:
    Aug 8, 2007
    Messages:
    7
    This has been a problem for about a week and a half now. Something is eating up disk space on my computer and I have no idea what it is. I haven't been downloading anything at all. Deleting programs helps temporarily, but not long after I free up space, it's taken up again. Last night, Windows showed me as have 0 free space, so I removed Starcraft 2. Then it showed me as having 29.5 gigs free. I woke up this morning to having zero free space yet again. I ran Spybot and Malwarebytes, but they found nothing. I have no idea what's going on; can anyone help? Here's my specs:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, 64 bit
    Processor: Genuine Intel(R) CPU U7300 @ 1.30GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 3996 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1806 Mb
    Hard Drives: C: Total - 137586 MB, Free - 953 MB;
    Motherboard: Alienware, 0VWGCV
    Antivirus: None
     
  2. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    jimboa20:
    Please provide the brand, model # model # of your computer.

    When did the computer last work well? When did the problem begin? Sometimes the exact date is important.

    What changed; a hardware or software installation or removal; an update to W7 [ check your W7 update history ] or update to your anti malware or other antimalware program / programs ]; an update to Java or an Adobe program for example?

    When did you most recently update drivers?

    When did you most recently update W7?

    When is the last time you ran chkdsk /r?

    Open "computer"
    Right click "users"
    Left click "properties"
    Provide a screen shot.

    Repeat for "program files"

    Repeat for "program data"

    Repeat for "windows"

    Use W7's snipping tool, or follow the instructions, below
    http://windows.microsoft.com/en-US/windows-vista/Use-Snipping-Tool-to-capture-screen-shots

    or
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

    screenshot

    On your keyboard, look for a key labeled "print screen" OR "PrtSc" OR "PRN SCN" or some variation.
    When you want to capture that which is displayed, press the print screen button.
    Open Paint [ start > programs / all programs > accessories > paint [ rarely MS Paint]
    Maximize Paint
    left click "edit"
    Left click "paste"
    file > save as.
    Save the file to any location of your choice.
    File name: your choice, for example: "filename"
    save as type: left click down pointing arrow. Left click jpg / jpeg
    Left click "save" / "ok".

    The file name has now been saved as filename.jpg [ or filename.jpeg ].


    Return to the thread.
    Left click "go advanced".

    Left click "manage attachments"
    left click "browse"
    browse to the location, on your computer, where you saved "filename.jpg"
    Left click filename.jpg
    left click "open"
    left click Upload"
    close window of upload screen after the file has been uploaded.

    enter text into the reply area.
    left click "submit"


    If there is information on the screen that you don't want to display, you can use the eraser [ looks like a bar of soap, left column, 2nd from the top. You can remove large areas by clicking on the dotted outline column button, top, right column, then drag your mouse while holding down left mouse button ] to surround that which you don't want displayed. Then, press "delete" on your keyboard. Then save.


    As a general precaution, I suggest that you copy your important information to flash drives & optical disks.

    RF123
     
  3. jimboa20

    jimboa20 Thread Starter

    Joined:
    Aug 8, 2007
    Messages:
    7
    I should have deleted this thread a few hours ago when I found the fix, my apologies. In case anyone else has this issue, what I did was I downloaded a Disk Space scanner - it's a tool that tells you what space is being used by what. There was a file called toolbar_log.txt that was over 30 gigs under my AppData folder. Apparently there's a bug or a glitch that can cause this file to grow and grow and grow until it takes up the maximum amount of free disk space. The fix is simple, however. Simply restart the computer to stop it from growing and delete the file.
     
  4. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Please provide a link.

    There are multiple hits for "disk space scanner"

    Thanks.

    RF123
     
  5. jimboa20

    jimboa20 Thread Starter

    Joined:
    Aug 8, 2007
    Messages:
    7
  6. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
  7. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Moderators of the system will close threads.

    The best we, as users can do it mark the thread solved.

    RF123
     
  8. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,219
    First Name:
    Derek
    You know well enough by now, that we don't close threads unless a rule has been broken or there is a specific reason to do so. All threads automatically close after a set period of time when no further posts have been made to it.

    Further there is absolutely no need to continually inform everybody that you are unsubscribing from a topic. The only reason to ever post an unsubscribe notice, is if you have been helping the user and have come to a "difference of opinion" and you feel that your input in no longer required or helpful.
     
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