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Solved: Windows update failed code 80070005

Discussion in 'Web & Email' started by newsun, Apr 2, 2015.

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  1. newsun

    newsun Thread Starter

    Joined:
    Oct 20, 2013
    Messages:
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    Today Windows Update ran and failed with code 80070005. There was only one important update as seen below. I unsucessfully tried the following the fix the Windows update code 80070005 error:

    1. Running the SubInAcl tool per KB968003. Windows Update still failed. Next I disable Norton Security and try again but Windows Update failed again.

    2. Next I enable the Administrator account, switch user to Administrator and run Windows Update. This still failed. Next I disable Norton Security and try again but Windows Update failed again.

    I have previously run Windows Update many times with no problems. What do I need to do to fix the issue?

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: AMD A6-5200 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
    Processor Count: 4
    RAM: 7630 Mb
    Graphics Card: AMD Radeon HD 8400, 512 Mb
    Hard Drives: C: Total - 704831 MB, Free - 223025 MB;
    Motherboard: TOSHIBA, Portable PC
    Antivirus: Norton Security, Updated and Enabled
     
  2. newsun

    newsun Thread Starter

    Joined:
    Oct 20, 2013
    Messages:
    23
    Looks like this is fixed now. Unsure of what actually fixed it. I restarted my computer and it seems like it is installing some updates, so I waited and when windows starts again, I ran Windows Update and it asked me to install another update which I did but Windows came back and said update not needed. Just to be sure, Windows Update is working, I checked for updates again and this time, there are no more updates. So the original problem is mo more there and thus fixed.

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