Solved: Windows Vista / ACER Erecovery issues!!!!

[StuartM39]

I have an Acer Aspire 9815WKHI Laptop running Windows Vista Ultimate. Most of the time when i start my laptop it goes through the BIOS and POST as normal but when it gets to loading Windows it stays as a black screen.

About a week ago i tried an Acer Erecovery to do a System Factory Restore but it failed and I had to do a hard reboot. Since then I have had major problems, it seemed to have wiped the systems from 2 External Hard Drives and it is having the startup problem. It wont let me do a system recovery or a factory restore.

Can someone please help me and also work out why it is wiping the External Hard Drives system.

 

[aka Brett]

Always unplug usb devices from pc when installing an os.

when finished with your recovery then proceed with hooking up your externals