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Solved: Windows Vista Network Problems

Discussion in 'Networking' started by Birt1996, Aug 5, 2011.

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  1. Birt1996

    Birt1996 Thread Starter

    Joined:
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    I have an Hp laptop with Windows Vista.I have a problem connecting to the internet through my wireless router.It says connected to local only.When I diagonise the connection it says that there is a problem with my DNS configuration.

    When I connect my laptop directly with ethernet, everything works fine.Even when I connect to the internet from my iphone (using wireless router)everything works perfect.I am tired of searching for a solution as I can't seem to find one.Please Help.Thanks
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    May we see:
    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)



    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. Birt1996

    Birt1996 Thread Starter

    Joined:
    Aug 5, 2011
    Messages:
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    C:\Users\Owner>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Owner-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : domain.actdsltmp

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : domain.actdsltmp
    Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
    Physical Address. . . . . . . . . : 00-24-2B-17-DD-09
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::e07a:7bc:8458:bd36%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 05 August 2011 16:58:17
    Lease Expires . . . . . . . . . . : 06 August 2011 17:47:57
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 184558635
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-55-68-1B-00-23-8B-5F-84-67

    DNS Servers . . . . . . . . . . . : 192.168.0.1
    192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : internet.vodafone.com.mt
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-23-8B-5F-84-67
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.internet.vodafone.com.mt
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 18:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 20:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 21:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 22:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : domain.actdsltmp
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  4. pedroguy

    pedroguy

    Joined:
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    Messages:
    6,523
    Ok:Here is what we have learned about this particular wireless adapter.Boils down to two possibilities.
    Encryption and/or a driver issue.
    The info below offers some suggestions that have been helpful for both of those problems..
    Hope it helps.
    Courtesy of ETAF and Terrynet on the Networking Forum:

    ------------------------------------------------------------------------
    Atheros AR5007EG & AR5007
    We have recently been seeing a lot of problems with the above adapters over the last few months, mainly concerning WPA and WPA2 encryption and windows Vista.

    The adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

    Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
    --- Please post back here if that works or does not work.

    Here are a number of possible solutions

    --- 1) In Device Manager right click on the wireless adapter and "update driver." That apparently has worked for some posters.

    --- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section, as some manufactures, appear to now have a working driver available.
    Toshiba - update has worked for some PCs
    HP The latest HP Atheros driver dated Sept 2010 has fixed the issue - so check the driver date, However, that does NOT apply to all HPs / Compaqs machines
    - the poster did an online scan for driver updates on the HP website here HP Product Detection which resulted in a solution. Solved: Can't connect to internet wirelessly - Atheros AR5007 Wifi through Clear Comm - Tech Support Guy Forums

    If you can post the Make and EXACT model of your PC here, along with the windows version you have and we will see if we can find the driver and will post a link as a reply here.

    --- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

    --- 4) A few posters here with the same issue have found that the driver from this site ATHEROS drivers for Microsoft Windows resolved the issue
    http://www.atheros.cz/
    Threads are here
    Solved: Public Network - Access: Local Only (Please help!) - Tech Support Guy Forums
    http://forums.techguy.org/networking/983081-solved-public-network-access-local.html
    Solved: NetGear WNDR3700 Incompatibilty W/ Atheros AR5700 - Tech Support Guy Forums
    http://forums.techguy.org/networking/981134-solved-netgear-wndr3700-incompatibilty-w.html
    Solved: Local connection only when connected to secured wirless - Tech Support Guy Forums
    http://forums.techguy.org/networking/988283-solved-local-connection-only-when.html
    Solved: Unidentified Network - Tech Support Guy Forums
    Unidentified Network
    http://forums.techguy.org/networking/984731-solved-unidentified-network.html


    I do NOT know anything about the site mentioned ATHEROS drivers for Microsoft Windows
    http://www.atheros.cz/

    However, if you do decide to try the driver, Please let us know the outcome

    Direct link to the drivers are below
    You only need to click on the green download button labelled " click to download " and wait, the file will download - you do not need to click on any other buttons to get the download started

    AR5007
    Vista 32 Bit
    Drivers for Atheros AR5007 and Windows Vista
    http://www.atheros.cz/atheros-wireless-download.php?chipset=21&system=3
    Although this driver has shown up in BSODs (Blue Screen Of Death) on Vista SP2 systems, usually conflicting with updated Vista OS drivers like netio.sys, tcpip.sys and other networking related drivers.

    AR5007EG
    Vista 32 Bit
    Drivers for Atheros AR5007EG and Windows Vista
    http://www.atheros.cz/atheros-wireless-download.php?chipset=22&system=3


    Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.
     
  5. Birt1996

    Birt1996 Thread Starter

    Joined:
    Aug 5, 2011
    Messages:
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    First of all, my wifi is open(don't have a password) therefore I don’t think I need to disable the wireless security, right?

    When I went to update the wireless adaptor there were two with the name adapter
    • 6T04 Adapter- this one says that the device is not working properly because windows cannot load the drivers required for this device (Code 31).Can the problem be coming from this one? (see picture I attached)
    • Atheros AR5007 802.11b/g WiFi Adapter – it says that this is updated to the latest version but actually when I check the driver date it says 09/09/2009 not of sept 2010 so I am not sure if it is the latest one that is installed.

    My laptop is HP Pavilion dv4-1111ca running windows vista home premium service pack 2 32-bit.

    When I tried to update the driver using one of what you mentioned ,it said that it is already installed.(Atheros driver 1.0.116.20 for AR5007).
     

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  6. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
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    Ok:I did not find any model dv4-1111 on the hp site,but I did find a driver for the Atheros adapter dated 2011.
    http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&sw_lang=&product=3805916#N543

    2011-03-04 , Version:9.20, 81.94M
    This package contains the drivers for the supported Atheros Adapters in the supported notebook models and operating systems. NOTE: For a list of supported Atheros Adapters, see the Devices Supported ...
    More info
    » Atheros Wireless LAN Driver
    2010-10-15 , Version:1.10, 79.23M
    This package contains the drivers for the Atheros Wireless LAN Adapters in supported notebook models that are running a supported operating system. NOTE: For a list of supported Atheros Wireless LAN ...
     
  7. Birt1996

    Birt1996 Thread Starter

    Joined:
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  8. pedroguy

    pedroguy

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    Messages:
    6,523
    Ok:Just an aside.I certainly would not continue to run an "open" system.At a minimum,enable wep and preferably wpa if your devices support it.
     
  9. Birt1996

    Birt1996 Thread Starter

    Joined:
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    Messages:
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    OK.The last driver I downloaded didn't work either.Now when I diagonise the connection this comes up:
    security policy settings on this computer might be blocking the connection.
    Policy Provider:Windows Firewall
    Filter Name: Query User
     

    Attached Files:

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