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Solved: windows won't resume

Discussion in 'Windows 7' started by christmasnetbook, Jan 17, 2013.

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  1. christmasnetbook

    christmasnetbook Thread Starter

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    I have a Toshiba netbook which my 14-year son last used, with a game disc in the attachable optical drive. He says he put it on hibernate. Now when turned on, screen is blank, unless I allow battery to expire completely. Then I plug in the power cord and push the power button. In that case the "Toshiba " screen comes on, then an explanation appears that something was saved to a disk because of imminent battery failure and says windows will resume in 10 seconds, the seconds run out or I select "resume windows," either way the screen goes blank but not black.

    I read another thread (by tinman) about a similar problem which was fixed by removing the battery temporarily, but is this any different from letting the battery expire? (I'm not sure exactly where to find the battery to remove it.) Also read suggestion to hold function and press F4 which I haven't yet tried.

    I did try starting the windows startup with the optical drive connected and my recovery disk in it, but that made no difference. What do I need to do to get windows to start up again? (I actually am not sure which windows version I have, but I think the netbook is a 2010 model, so whatever was put in it then.)
     
  2. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Is 2010 part of the model #, or the yr during which the netbook was purchased?

    Look for a receipt or invoice, or a sticker somewhere on the netbook. Generally, the more information we have, the quickly can we help you.

    Try this:
    With the computer off:
    Remove the battery
    Disconnect the external drive

    Turn on the computer.

    Report the results.

    RF123
     
  3. reticentAJ

    reticentAJ

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    First Name:
    AJ
    Yes, removing the battery could help as rainforest123 indicated. You stated you didn't know how to remove the battery. Typically, on a laptop, flip it over with the bottom facing up. There should be some type of switch or button to release the battery. I'm sure within a minute of trying to find it, you will and will hear some type of click and then the battery can be removed.
     
  4. rainforest123

    rainforest123

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