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Solved: Windows XP creates a new user profile on login.

Discussion in 'Windows XP' started by JVogan, Apr 8, 2008.

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  1. JVogan

    JVogan Thread Starter

    Feb 20, 2008
    I have a domain user who's machine keeps creating a new profile named username.domain name (example: joan smith.ABC ) when she logs in.

    I tried deleting the new profile (joan smith.ABC) but when she logged in again it created the file again. It doesn't want to look at the old profile (joan smith).

    I tried copying her desktop, favorites, and documents to the new profile, deleting the old one and remaining the new one just her username but it created another new one.
  2. JVogan

    JVogan Thread Starter

    Feb 20, 2008
    Found this on another board and it seems to have fixed it.

    Login as administrator. When your creating a new profile because an old one is corrupt, rename the old profile to userbackup (or whatever) to a backup location. Then delete every profile for that user on the computer. Have the user log back in log back out. This will create their new profile location in My Documents and Settings. According to Microsoft you can import the whole folder that you backed up into the new profile except for three files:

    • Ntuser.dat
    • Ntuser.dat.log
    • Ntuser.ini

    Make sure these files are not copied to the new profile or you will have the same corrupt profile problem again.

    Additionally to clear up any misconceptions about how the user profile creation works read the following...

    1. User logs in.
    2. A new folder for their profile is created based on their login name.
    3. That user's SID (Security ID; unique to that users account) is recorded in the registry, along with the path of where that users profile is stored.
    4. If the users profile for example, USER, is already taken it will create USER.DOMAIN, where domain is the domain you are connected to.
    5. If USER.DOMAIN is already being used, it will create a new profile called USER.DOMAIN.000 and so on.

    It is important to check the registry path for that user also after you have changed recreated their profile so that it is pointing to the right place, as sometimes this does not change when they login and a new profile is created.

    It can be found at:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

    That is where the SID's are stored in the registry. There is a key in there for each SID called ProfileImagePath where it will show you where that profile is stored on the computer.
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