Solved: Windows XP Registry Key won't Delete!

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Tarn76

Thread Starter
Joined
Jan 28, 2005
Messages
5
My wife has several friends that use AIM and she has been begging me to install it for her so she can talk to them. After installing AIM the next day I noticed the following. At startup a program is launched called "Desktop Search" which puts a small search window just above my system tray. This program does not work and will not respond when trying to close the program from the Task Manager. The program is not listed in "ADD/REMOVE Software" in the control panel. I have run both ADAWARE-SE and SPYBOT S&D, and have not had any results. The only reference to this program that I can find is in the registry under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
There are 2 entries; Desktop Search, and FFIS. Both are type REG_SZ and the Values are C:\WINDOWS\isrvs\DesktopSearch.exe and
C:\WINDOWS\isrvs\ffisearch.exe
I have looked and no such files or folders exist on the computer, and I cannot delete either of these registry keys, when I try, another spawns immediately. I have uninstalled AIM as well and this did not help. So far the system performance is not being adversly affected, but I have a pet peeve about unwanted programs that continue to automatically load and won't die!

My system is running the following:
HP Pavilion zv5000 Notebook 1.3GHz 512M Ram
Windows XP Home edition W/ Service Pack 2

Does anybody have any experiance with this type of ghost program? Are there any good utilities recommended for managing registry problems?
Thank You in advance for your time.
Tarn Brubaker
 
Joined
Jul 7, 2004
Messages
7,235
You have been hijacked - ffisearch.exe is a iSearch "Desktop Search" hijacker

I would run all the typical cleaners and then post a log if your still having problems from that point. You can download Ad-Aware and Spybot S&D and update their definitions and then run them both and clean anythign they find. If they prompt to rescan upon reboot say yes and let it rescan. Once thats done Run HijackThis and then post up a log here.

Some of the others will surely be able to help you remove anything else that may be taking over.
 
Joined
Sep 7, 2004
Messages
49,014
Here are the links that Stumped mentioned, and righly so!

SpywareBlaster http://www.javacoolsoftware.com/spywareblaster.html
AdAware SE http://www.majorgeeks.com/download506.html
SpyBot S&D 1.3 http://www.safer-networking.org/en/download/

DL them (they are free), install them, check each for their
definition updates
and then run AdAware and Spybot, fixing anything
they say.

In SpywareBlaster - Always enable all protection after updates
SpyBot - After an update run immunize

Do these and reboot before the next step.

Then get HiJack This http://www.majorgeeks.com/download3155.html, put
it in a permanent folder (C:\HJT) , run it , DO NOT fix anything, post the
log here.
 

Tarn76

Thread Starter
Joined
Jan 28, 2005
Messages
5
Ok, I downloaded SpyBlaster and ran it, performed a full system scan with AdAware-SE, and Scanned, Fixed, and Immunized in Spybot S&D. Then I performed a full anti-virus scan with Symantec Anti-Virus Corporate edition version 8.1.0.825 with the 1/27/2005 Rev. 23 Virus definition file. After rebooting, I ran Hijackthis. Here is the Log file from the scan.

Logfile of HijackThis v1.99.0
Scan saved at 6:06:55 PM, on 1/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\InterVideo\Common\Bin\WinRemote.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\Zelatn.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\Xhrmy.exe
C:\WINDOWS\switpa.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Tarn\Desktop\Tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=33568
R3 - URLSearchHook: (no name) - _{08F46458-D00F-4573-8EB3-A9A9E15503F8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NavErrRedir Class - {08F46458-D00F-4573-8EB3-A9A9E15503F8} - C:\PROGRA~1\NetGuide\BHO\NETGUI~1.DLL
O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\system32\hsrb.dll
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_38.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: CursorZone Grip Toolbar - {4E7BD74F-2B8D-469E-AA8C-E56FA49CA83A} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz28.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Grip Toolbar - {4E7BD74F-2B8D-469E-AA8C-E56FA49CA83A} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz28.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [WINREMOTE] "C:\Program Files\InterVideo\Common\Bin\WinRemote.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\Musicmatch\Musicmatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\Rbglzu.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\Zelatn.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe

O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [switp] C:\WINDOWS\switpa.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Grip.com - file://C:\Program Files\GRIPCZ28\Cache\SelectedContextSearch.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} - http://hotsearchbar.com/toolbar2/winhot32.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1064423.exe
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: HP WMI Interface - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Unknown - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe




The desktop search program is still running at startup and I still can't delete it. I'm stumped at the moment... Does anybody recognize the Hijacked internet access by New.Net?
 
Joined
Sep 7, 2004
Messages
49,014
Print this out

Get and run new.net http://www.newdotnet.com/removal.html

Trusted zones

download http://www.mvps.org/winhelp2002/DelDomains.inf

Right click the DelDomains.inf file and click Install, making sure Internet Explorer is closed. You won't see anything happen. Give it a minute

Note, if you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection.

Boot to safe mode and fix using HJT:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T...ilion&pf=laptop

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=33568

R3 - URLSearchHook: (no name) - _{08F46458-D00F-4573-8EB3-A9A9E15503F8} - (no file)

O2 - BHO: NavErrRedir Class - {08F46458-D00F-4573-8EB3-A9A9E15503F8} - C:\PROGRA~1\NetGuide\BHO\NETGUI~1.DLL

O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\system32\hsrb.dll

O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_38.dll

O2 - BHO: CursorZone Grip Toolbar - {4E7BD74F-2B8D-469E-AA8C-E56FA49CA83A} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz28.dll

O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll

O3 - Toolbar: Grip Toolbar - {4E7BD74F-2B8D-469E-AA8C-E56FA49CA83A} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz28.dll

O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe

O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s

O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\Rbglzu.exe

O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\Zelatn.exe

O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe

O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe

O4 - HKLM\..\Run: [switp] C:\WINDOWS\switpa.exe

O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe

O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe

O8 - Extra context menu item: Grip.com - file://C:\Program Files\GRIPCZ28\Cache\SelectedContextSearch.htm

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop

O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)

O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} - http://hotsearchbar.com/toolbar2/winhot32.cab

O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1064423.exe

O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll

O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll

View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these files
C:\WINDOWS\Xhrmy.exe
C:\WINDOWS\switpa.exe
C:\WINDOWS\farmmext.exe
C:\WINDOWS\system32\Rbglzu.exe
C:\WINDOWS\system32\Zelatn.exe
C:\WINDOWS\system32\hsrb.dll


Delete these folders
C:\WINDOWS\isrvs
C:\Program Files\Common files\SearchUpgrader
C:\Program Files\GRIPCZ28
C:\PROGRAM FILES\NEWDOTNET
C:\PROGRAM FILES\Grip
C:\PROGRAM FILES\NetGuide

Temp

START – RUN – key in %temp% - Edit – Select all – File – Delete
Empty the recycle bin
Boot and post a new log
 

Tarn76

Thread Starter
Joined
Jan 28, 2005
Messages
5
OK, I did all of that and here is the new log:

Logfile of HijackThis v1.99.0
Scan saved at 8:59:16 PM, on 1/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\InterVideo\Common\Bin\WinRemote.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\windows\system32\gwwfwbx.exe
C:\windows\system32\packager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Tarn\Desktop\Tools\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?app=SE&affjump=1&affiliate=ODQ6NTo5&Terms=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?app=SE&affjump=1&affiliate=ODQ6NTo5&Terms=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?app=SE&affjump=1&affiliate=ODQ6NTo5&Terms=

R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll (file missing)
O2 - BHO: (no name) - {00000000-F09C-02B4-6EC2-AD0300000000} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MEGASEAR - {4E7BD74F-2B8D-469E-C0FF-FA7FB592BF30} - C:\WINDOWS\DOWNLO~1\megasear.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [WINREMOTE] "C:\Program Files\InterVideo\Common\Bin\WinRemote.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\Musicmatch\Musicmatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\Zelatn.exe
O4 - HKLM\..\Run: [gwwfwbx] c:\windows\system32\gwwfwbx.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: HP WMI Interface - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Unknown - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

The ghost program that started this thread seems to have been taken care of by this latest sequence. I am still concerned about the items that I highlighted. They refer to Isearch which you mentioned earlier as being part of the problem. Should I be concerned?
Thank you for the help I really appreciate it!
TB
 
Joined
Sep 7, 2004
Messages
49,014
Print this

CWShredder http://www.intermute.com/spysubtract/cwshredder_download.html
Close all browser windows, Open cwshredder.exe then click "Fix" and let
it run.

Then restart your computer in safe mode

Fix these

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?ap...ODQ6NTo5&Terms=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T...ilion&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?ap...ODQ6NTo5&Terms=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?ap...ODQ6NTo5&Terms=

R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll (file missing)

O2 - BHO: (no name) - {00000000-F09C-02B4-6EC2-AD0300000000} - (no file)

O3 - Toolbar: MEGASEAR - {4E7BD74F-2B8D-469E-C0FF-FA7FB592BF30} –
C:\WINDOWS\DOWNLO~1\megasear.dll

O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\Zelatn.exe

O4 - HKLM\..\Run: [gwwfwbx] c:\windows\system32\gwwfwbx.exe

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O23 - Service: Norton AntiVirus Auto Protect Service - Unknown - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)

View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these files
c:\windows\system32\gwwfwbx.exe
C:\WINDOWS\system32\Zelatn.exe
C:\WINDOWS\Downloaded Program Files\megasear.dll


Delete these folders
C:\Program Files\TV Media

START – RUN – key in %temp% - Edit – Select all – File – Delete
Empty the recycle bin
Boot and post a new log
 

Tarn76

Thread Starter
Joined
Jan 28, 2005
Messages
5
I think this may have done it. I ran Adaware and Spybot again, booted to safe mode ran the fix and rebooted. Here's the log:

Logfile of HijackThis v1.99.0
Scan saved at 2:00:01 PM, on 1/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\InterVideo\Common\Bin\WinRemote.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Tarn\Desktop\Tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [WINREMOTE] "C:\Program Files\InterVideo\Common\Bin\WinRemote.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\Musicmatch\Musicmatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: HP WMI Interface - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Unless somebody sees something dangerous that I've missed,
Everything here looks kinda familiar in terms of what I have on my system. Thanks a lot for the help I really appreciate it! :D
TB
 
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