1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Windows XP shuts off unexpectedly

Discussion in 'Windows XP' started by jerryi84, Jun 8, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. jerryi84

    jerryi84 Thread Starter

    Joined:
    Oct 7, 2009
    Messages:
    41
    Hello

    I'm having some issues with a clients computer. The problem is that whenever I try to play a DVD/CD or burn anything to a DVD/CD, the computer shuts off abruptly without any warning. What could be the problem here? Thanks.

    Computer Specs:
    Windows XP Service Pack 3 w/ latest updates
    AMD Athlon(tm) 64 Processor 3000+
    1.96 GB of RAM
    NVIDIA GeForce 6100
     
  2. jerryi84

    jerryi84 Thread Starter

    Joined:
    Oct 7, 2009
    Messages:
    41
  3. jerryi84

    jerryi84 Thread Starter

    Joined:
    Oct 7, 2009
    Messages:
    41
  4. Dan Penny

    Dan Penny

    Joined:
    Mar 25, 2005
    Messages:
    525
    It may be an overheat issue. Using the burner kicks the machine "up a notch". Check all your machine vents, fans, heatsinks, etc for dust.
     
  5. Ritchie99912

    Ritchie99912

    Joined:
    Jun 12, 2011
    Messages:
    119
    Download a program called SpeedFan (Google search it)
    Keep an eye on GPU, Temp1, Temp2, Ignore Temp3, check HD2, HD0, HD1 and Core.
    Green mean its safe
    Blue means the temperature is rising
    Red Fireball = Overheated.

    Pop in a disc and try to watch the temperatures, see which one rises up the highest just before the shut down
     
  6. jerryi84

    jerryi84 Thread Starter

    Joined:
    Oct 7, 2009
    Messages:
    41
    Thanks guys for your responses. I found out that the issue was the power supply. I currently had a 350 watt PSU, swapped it with a 500 watt and everything then worked fine. Thanks again.
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1001260

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice